What Determines Perceived Quality-of-life Impact of Mobile Phones? A Model Based on the Consumption Life Cycle

This paper reports two studies designed to identify the determinants of perceived quality-of-life impact (PQOLI) of mobile phones. We hypothesized that PQOLI of mobile phones is determined by mostly global feelings of satisfaction with mobile phones, which in turn are determined by satisfaction with a broad range of customer-related experiences—experience with the purchase of the mobile phone and service, preparing the mobile phone for personal use, using the mobile phone, owning the mobile phone, maintenance and repairs of the mobile phone, and disposal of the mobile phone (stages in the consumption life cycle). “Study 1” focused testing the model using a college student population. “Study 2” was designed to replicate the findings of “Study 1” with a more mature and diverse consumer population and extend the model by demonstrating that PQOLI has a significant predictive influence on brand loyalty, thus underscoring the managerial utility of our model. The study results are supportive of our overall model and its hypotheses.     

Mood trajectories following daily life events

Little is known about the magnitude and duration of mood responses to daily negative events as a function of gender, history of mood disorder, and current substance use. Using computerized ambulatory monitoring techniques, perceived negativity of minor daily events and state affect were prospectively examined every 3 h on average for a 7-day period. Event negativity was associated with depressed mood for 6–9 h following event occurrence, and was associated with happy mood for 3–6 h. Gender and substance use moderated the relationship between event negativity and mood states concurrently, and remained influential for approximately 3 h following the event. History of mood disorder did not moderate any within- or across-day relationships between event negativity and mood. No evidence was found for mood uplifts following daily events in either within- or across-day analyses. The findings are discussed relative to assessment timing in investigations of vulnerability-stress theories.     

Perceived control and emotions: interactive effects on performance in achievement settings

Individual differences in cognitions and emotions play a critical role in difficult academic situations, such as the transition into college, a period infused with uncertainty. Perceived academic control (low vs. high) and emotions (course boredom, anxiety, and enjoyment) were examined to determine how they jointly predicted 620 first-year students’ achievement and attrition over an entire academic year. It was expected that students’ emotions would moderate the effects of high perceived control on achievement (final psychology grade, cumulative GPA) and attrition (overall course credits dropped). Regression results revealed several Perceived Control  ×  Emotion interactions that supported this moderation hypothesis: negative emotions impeded the benefits of high control (i.e., boredom and anxiety predicted worse performance in high-control students); positive emotions enhanced the benefits of high control (i.e., enjoyment predicted better performance in high-control students). Conversely, achievement emotions did not predict performance among low-control students. Together, these findings indicate that for a high level of perceived control to enhance students’ academic achievement and inhibit attrition, “adaptive” levels of emotions (lower boredom, lower anxiety, or higher enjoyment) are required. Implications for maximizing academic success among both low- and high-control students are discussed.

Perceived collective efficacy to stop aggression at school: A validation of an Italian and a Swedish version of a scale for adolescents

Collective efficacy to stop peer aggression in the school context refers to adolescents’ beliefs about the capability of students and teachers in their school to work together to counteract aggressive behaviours among peers. This study presents the Italian and Swedish versions of a recently developed scale to measure the construct. Factorial structure and measurement invariance of the scale were assessed in two samples of adolescents aged 10–15 years. The findings support both a two-dimensional and a three-dimensional scale across gender and countries, demonstrating the importance of making distinctions between different forms of aggression when measuring collective efficacy to stop aggression. A one-dimensional scale was only supported in the Swedish sample. The results support the use of the Collective Efficacy to Stop Aggression scale with both Italian and Swedish adolescents.     

Getting off on the right foot: The role of openness to experience in fostering initial trust between culturally dissimilar partners

Cross-cultural partnerships can provide a competitive edge for organizations, but also hinder trust between individuals, and thus the flow of diverse knowledge that facilitates positive organizational outcomes. We investigate whether openness to experience (openness, in short) protects against lower trust in cross-cultural partnerships by weakening the effect of cultural diversity on trust formation processes (defined by perceived similarity and trustworthiness, serially). We randomly assigned White, American participants to partners from either the same or different (i.e., Chinese) cultural background. After introductions, participants rated their partner’s similarity and trustworthiness, and played a game assessing behavioral trust. Openness was measured 3–7 days prior. People high (versus low) on openness were more trusting towards culturally dissimilar partners because they perceived them as more similar, and thus more trustworthy.     

Why does decreased likeability not deter adolescent bullying perpetrators?

This study examines why the lower likeability of bullying perpetrators does not deter them from engaging in bullying behavior, by testing three hypotheses: (a) bullying perpetrators are unaware that they are disliked, (b) they value popularity more than they value likeability, (c) they think that they have nothing to lose in terms of likeability, as they believe that their targets and other classmates would dislike them anyway, regardless of their behavior. The first two hypotheses were examined in Study 1 (1,035 Dutch adolescents, M _age = 14.15) and the third hypothesis was examined in Study 2 (601 Dutch adolescents, M _age = 12.92). Results from regression analyses showed that those higher in bullying were not more likely to overestimate their likeability. However, they were more likely than others to find being popular more important than being liked. Moreover, those higher in bullying were more likely to endorse the belief that the victimized student or the other classmates would have disliked a bullying protagonist (in vignettes of hypothetical bullying incidents) before any bullying started. These findings suggest that adolescent bullying perpetrators may not be deterred by the costs of bullying in terms of likeability, possibly because they do not value likeability that much (Hypothesis 2), and because they believe they hardly have any likeability to lose (Hypothesis 3).     

Assessment of Psychosocial Outcomes in Genetic Counseling Research: An Overview of Available Measurement Scales

The aim of the present paper was to describe and evaluate many of the measurement scales currently used in genetic counseling outcomes research. A team of three researchers reviewed the available literature and selected a variety of validated instruments suitable for measurement of genetic counseling outcomes. There are numerous scales to assess each of the following outcomes among counselees: satisfaction with genetic counseling; knowledge; decision-making; psychological adjustment; coping; perceived personal control; perceptions of disease risk; and family communication about genetic risk. However, the strengths and limitations inherent to each instrument warrant careful consideration prior to implementation. In the genetic counseling context, scale selection should be undertaken with thought directed towards the characteristics of the research sample (e.g. levels of literacy, culture, medical condition), the practicalities of the research setting (e.g. available funding and resources, time restrictions, researcher expertise), the purpose of the research (i.e. the specific aspect of the genetic counseling experience to be studied), and the science underlying the scale (e.g. theoretical framework, psychometric properties).     

Predictors of perceived susceptibility to sport-related injury

Little is known about factors associated with perceptions of susceptibility to sport-related injuries. The purpose of the present study was to examine previous experiences with injury and personality factors as predictors of rugby players’ perceived susceptibility to injury. In line with an individual-based approach, it was hypothesized that neuroticism and global self-esteem would be related to perceived susceptibility to sport injuries over and above previous experiences with injuries. Rugby players (N = 235) were asked to report about previous experiences with injury and were administered measures of neuroticism and global self-esteem. Multiple regression analysis revealed that previous experiences with injury were positively related to perceived susceptibility to sport-related injuries. Analyses also supported that neuroticism and global self-esteem are of crucial importance in colouring perceptions of susceptibility to sport-related injury, while statistically controlling for previous injuries. Of particular interest, neuroticism predicted perceived susceptibility, over and above global self-esteem and previous experiences with injury. This study is the first to focus on determinants of perceived susceptibility to sport-related injury and supports the potential role of personality factors and individual dispositions in shaping perceived susceptibility to health problems.     

Perceived Control Mediates the Relation Between Parental Rejection and Youth Depression

Previous research suggests that both perceived parental control and rejection may be linked to youth depression. However, research has not definitively determined which dimension matters more, nor examined mediation within a clinical sample. We used a sample of clinically referred youth (aged 7-17) to determine (a) which parenting dimension is more closely associated with youth depression, and (b) whether youngsters' perceptions of control mediated the association. Perceived parental rejection was strongly linked to depressive symptoms (perceived parental control was not); youth perceived control did in fact mediate the association, and robustly so across gender and age groups. The findings suggest a developmental process in depression, plus potential foci for prevention and treatment programs.