Narratives,Ontological Security,and Unconscious Phantasy: Germany and the European Myth During the so-called Migration Crisis

This article synthesizes scholarship on narratives and Kleinian defense mechanisms against anxiety to develop a framework that enables a nuanced understanding of ontological security-seeking dynamics in times of crisis. Using the case study of the German narrative of the European Union during the so-called migration crisis of 2015, this article engages with the broader question of how unconscious phantasy influences and guides decision-making processes on a collective level as well as the question of how exactly narratives help subjects to manage anxiety to maintain a sense of ontological security. We show that, in the case of Germany, the EU offers a highly affective political myth that has guided both the decision-making of the government during the crisis and the construction of German self-identity narratives by attempting to introject the good part-object of “Europeanness.” Crucially, German self-identity narratives and narratives on the EU were not only inextricably linked but the EU also became an idealized (Kleinian) part-object. During the so-called migration crisis, this fostered processes of projective identification whereby decisions subverting European values and humanitarian narratives as well as general “badness” were externalized and projected onto other member states, most notably the Visegrád states.     

Service with style and smile. How and why employees are performing emotional labour?

IntroductionThree main emotion regulation strategies (naturally felt emotions, reappraisal and emotion suppression) have been identified among customer service agents. Each has an important impact on employees’ attitudes. Yet, employees are likely to combine these strategies in what we call emotion regulation styles.ObjectivesTwo studies aimed at identifying the emotion regulation styles used by customer service employees and at linking these styles to organizational consequences and motivation to perform emotional labour.MethodTwo studies (n₁ = 147 and n₂ = 195) evaluated the use of these strategies. Measures of job attitudes (satisfaction, affective commitment and intention to quit) were taken, as well as measures of motivation to perform emotional labour.ResultsSix styles were identified; four were common to both studies. Globally, employees classified as suppressors (use of emotion suppression only) or as non-regulators (no strategy used) reported lower levels of job satisfaction and affective commitment toward their organization compared to employees who used a flexible style (use of all three strategies) or an authentic style (use of reappraisal and expression of the naturally felt emotions). Employees adopting an acting style (use of emotion suppression and reappraisal) or a reappraising style (marked by preferential use of reappraisal) obtained results located between the non-regulating and the suppressing styles on one hand, and the authentic and the flexible styles on the other hand. Employees adopting a suppressing or a non-regulating style also manifested lower levels of motivation to regulate their emotions.ConclusionResults suggest that employees use a dynamic range of styles, which differ in their associated consequences.     

员工工作倦怠的发展模型:来自纵向研究的证据

采用Maslach工作倦怠量表对263名企业员工在一年时间内的三个等距时间点(T1,T2,T3)的工作倦怠进行测量,纵向研究中国文化背景下工作倦怠的发展规律,并比较工作倦怠发展的六种因果模型。研究结果表明,去人性化影响成就感降低,且这种影响具有跨时间一致性;但是情绪衰竭和去人性化相互影响的跨时间一致性较低,如T1情绪衰竭影响T2去人性化,但是T2情绪衰竭对T3去人性化的影响不显著;T1去人性化对T2情绪衰竭的影响不显著,但是T2去人性化影响T3情绪衰竭。去人性化在工作倦怠的发展中具有非常重要的作用。     

Reinforcement or compensation? The effects of parents' work and financial conditions on adolescents' work values during the Great Recession

The Great Recession brought many changes to the work and financial lives of American families. Little is known, however, about how changes in parental work conditions in recessionary times influence children's vocational development. Drawing on data from the Youth Development Study, we examine whether parents' recessionary experiences shape adolescents' work values. The findings indicate that adolescents' work values are shaped through a cross-generational reinforcement model; both extrinsic and intrinsic values are stronger when parental work conditions are more rewarding. In an exception to this pattern, unemployment among parents with low levels of education (high school degrees or less) is positively associated with children's extrinsic and intrinsic orientations, more consistent with a compensation model.     

Goal engagement in coping with occupational uncertainty predicts favorable career-related outcomes

We investigated whether goal engagement and disengagement in coping with occupational uncertainty (e.g., perceptions of growing difficulties in career planning and lacking job opportunities) predicts three objective career-related outcomes: job loss, job finding, and income change. We also tested for the buffering effects of these coping strategies on the association between objectively unfavorable labor market conditions (as indicated by regional unemployment rates) and these outcomes. We used four-wave survey data from a longitudinal sample of 620 German adults aged 16–43 years at the first wave and analyzed changes in the three career-related outcomes across 1294 pairs of successive annual waves. Analyses revealed that goal engagement predicted a higher chance of job finding over one year. Moreover, goal engagement buffered the association between higher regional unemployment rates and a higher likelihood of job loss, as well as a lower income, over one year. Goal disengagement predicted a lower income but had no other statistically significant effects. Thus, even in a relatively highly regulated labor market like the German one, goal engagement in coping with occupational uncertainty can contribute to objective career success.     

Integrating different notions of employability in a dynamic chain: The relationship between job transitions,movement capital and perceived employability

This study connects different notions of employability with the ultimate aim to arrive at integration of a research field that has been criticized for being fragmented and fuzzy. We define employability as “an individual's chance of a job in the internal and/or external labor market”. Employability research assesses employability differently, looking at the realization of this chance (i.e., job transitions), personal strengths that increase this chance (i.e., movement capital) and appraisals of this chance (i.e., perceived employability). We hypothesize and establish in a two-wave sample of 643 Belgian (Dutch-speaking) employees that these different notions of employability form a dynamic chain, so that job transitions promote movement capital, which then affects perceived employability and ultimately feeds back to job transitions. Furthermore, we found that the internal labor market versus the external labor market are important foci in employability research since internal and external job transitions were found to relate differently to the other notions of employability.     

Does early-career underemployment impact future career success? A path dependency perspective

Whereas many studies have shown that underemployed people experience lower objective career success and lower subjective career success while being underemployed, little research has been done on the lasting effects of underemployment. This study addresses the role of time in career success research by examining the impact of level underemployment, content underemployment and contingent employment on subsequent objective (i.e. salary) and subjective career success (i.e. job satisfaction). Our 10-year longitudinal dataset of 335 Dutch university graduates permits us to examine the impact of preceding underemployment as well as the specific timing of the underemployment in one's career. The multilevel analysis results illustrate that level and contingent underemployment have a negative impact on future pay, whereas content underemployment negatively affects job satisfaction five years later. In addition, for level underemployment also the timing turns out to matter, suggesting that the signal that it sends to employers may differ depending on when in one's career it happened. Taken together, these findings point to the importance of using a path-dependency perspective when trying to understand people's career success.     

Competition,autonomy, and prestige: Mechanisms through which the Dark Triad predict job satisfaction

Organizational researchers increasingly recognize the need to consider the Dark Triad traits (i.e., psychopathy, Machiavellianism, and narcissism) when explaining undesirable work outcomes (e.g., counterproductive behaviors). However, little research has focused on the motivations of those who actually hold the traits. In this study (N = 361) we examined how the Dark Triad traits predispose individuals to perceive situations as competitive, prestigious, and comprised of restrictions (i.e., autonomy) which differentially predict job satisfaction. Individuals high on psychopathy and Machiavellianism perceived their workplaces as competitive, whereas individuals high on narcissism perceived their workplaces as prestigious and with fewer restrictions. Sex differences in perceptions were fully mediated by psychopathy and Machiavellianism. We discuss our results from an Evolutionary Industrial/Organization Psychology framework.     

The Overclaiming Questionnaire: A good way to measure faking?

We evaluated the validity of the Overclaiming Questionnaire (OCQ) as a measure of job applicants’ faking of personality tests. We assessed whether the OCQ (a) converged with an established measure of applicant faking, Residualized Individual Change Scores (RICSs); (b) predicted admission of faking and faking tendencies (Faking Frequency, Minimizing Weaknesses, Exaggerating Strengths, and Complete Misrepresentation); and, (c) predicted the aforementioned measures as strongly as RICSs did. First, 261 participants were instructed to respond honesty to an extraversion measure. Next, in a mock job application, they filled out the extraversion measure again, as well as the OCQ. The OCQ only weakly predicted RICSs (r = .17), Faking Admission (r = .18), and Faking Frequency (r = .15), and it failed to correlate significantly with Minimizing Weaknesses, Exaggerating Strengths, and Complete Misrepresentation. Moreover, the OCQ performed significantly worse than RICS in predicting Faking Admission, Faking Frequency, Minimizing Weaknesses, Exaggerating Strengths, and Complete Misrepresentation. We urge caution in using the current version of the OCQ to measure faking, but speculate that the innovative approach taken in the OCQ might be more effectively exploited if the OCQ content were tailored to the specific job that applicants are being tested for.