Effects of trusting and being trusted on team citizenship behaviours in chain stores

Previous studies showed a robust and positive relationship between subordinates' trust for leaders and their individual organizational citizenship behaviours. Building on this foundation, we examined two extensions. First, based on the team citizenship behaviours approach, we studied whether the same relationship held at the group level. Second, drawing from literature on leadership and self-efficacy, we studied whether leaders' perceptions of being trusted by their subordinates mattered in this trust relationship; we also examined how this perception affected team citizenship behaviours. Results showed that subordinates' trust for leaders and team citizenship behaviours were positively related at the team level. When leaders felt more trusted, teams showed more citizenship behaviours. Beyond these main effects, leaders' felt trust was found to negatively moderate the relationship between staff trust for leaders and team citizenship behaviours. Theoretical and practical implications of this research are discussed.     

PERCEPTIONS OF TRUST AND EMPLOYEES’ ATTITUDES: A LOOK AT NIGERIA’S AGRICULTURAL EXTENSION WORKERS

This study examined the attitude reactions to trust among coworkers and between employees and management. Sample included 296 extension personnel drawn from two Agricultural Development Programs in southwest Nigeria. Exploratory principal component factor analysis showed that the perceptions of trust have the dimensions of: management-affective, coworkers-affective, management-cognitive, and coworkers-cognitive. Based on a hierarchical regression procedure, coworkers-cognitive trust was unrelated to group cohesion and affective commitment, and coworkers-affective, management-affective and -cognitive trusts were related to cohesion and affective commitment. Quit intentions was predicted by coworkers-cognitive, management-affective and -cognitive trusts, and not by coworkers-affective trust. Implications of the results are discussed.I would like to appreciate the efforts of Helen Asishana and T. Amore during the data collection phase of this study. Also, the author wishes to thank the anonymous reviewers for their helpful comments on an earlier version of this paper.     

Mechanisms for enhancing the credibility of an adviser: prepayment and aligned incentives

We tested the effectiveness of prepayment for advice and aligned incentives as mechanisms for enhancing trust in unfamiliar advisers in decision‐making under uncertainty. Participants were low‐income Zimbabweans who played two rounds of the Monty Hall three‐door game. In round 1, participants who purchased advice were significantly more likely to follow advice for how to win the game than were participants who received free advice. In round 2, the apparent effectiveness of advisers' suggestions in round 1 moderated participants' propensity to follow advice. If the round 1 advice appeared wrong, the credibility enhancing benefits of prepayment diminished. If the advice appeared right, the benefits of prepayment maintained. Hypotheses with regard to the benefits of aligned incentives received only weak support. Copyright © 2006 John Wiley & Sons, Ltd.     

青少年学生的人际信任度与家庭因素的相关研究

该文对青少年学生的人际信任度与家庭因素的关系进行研究,结果表明:1)青少年学生人际信任度的性别差异不显著;2)青少年学生人际信任度的年级差异显著:大学生的人际信任水平最低,初中生的最高,职业中专学生的与大学生的相近;3)青少年学生的人际信任度与其家庭环境的相关不显著。     

供应链伙伴间的信任、承诺对合作绩效的影响

本文通过问卷调查的方式探讨供应链伙伴间的信任、关系承诺对合作绩效的影响。研究结果显示组织信任、个人信任与合作绩效存在正相关关系,组织信任通过关系承诺对合作绩效的间接影响明显高于其直接影响,个人信任通过关系承诺对合作绩效的间接影响明显不及其直接影响。     

"It's Us Against the World": How Distrust in Americans versus People-In-General Shapes Competitive Foreign Policy Preferences

Previous research has uncovered links between generalized distrust and preferences for competitive (vs. cooperative) action. However, based on individuals' tendency to hold consistent attitudes and to believe that their own political preferences are morally legitimate, it was hypothesized that the direction of the relationship between distrust and competitive foreign policy preferences would depend on which category individuals had in mind: Americans or people. Two correlational studies with American participants were consistent with this hypothesis. Study 1 showed that distrust in Americans versus people had qualitatively different relationships with support for competitive policy preferences (i.e., immigration control, militaristic action). Study 2 found that when the covariance between distrust in Americans and people was controlled, distrust in Americans predicted opposition to torture of suspected terrorists, whereas distrust in people predicted support for torture of suspected terrorists. Moreover, individual discrepancies between distrust in Americans versus people uniquely predicted support for torture. Finally, mediational analyses in both studies indicated that political conservatism explained the effects between distrust in Americans versus people and competitive policy preferences. It is argued that distrust in Americans and distrust in people are distinct but complementary bases of Americans' moral-political reasoning.     

中小学生对教师的信任及问卷编制

通过查阅文献、开放式问卷调查、访谈、内容分析等方法提出了中小学生对特定教师的信任结构并编制问卷项目。以小学四年级至初中二年级学生为研究对象,对539名学生进行初步问卷调查,经探索性因素分析得到含20个项目的中小学生对教师信任问卷,然后对1012名学生进行正式调查和验证性因素分析。结果表明:中小学生对特定教师的信任是一个多维结构,包括学生对教师的教学能力、守信可靠和友善关怀三方面的判断;自编的问卷有良好的信度和效度,可作为进一步研究的工具。     

不同主题和风险下的人际信任:“信任圈”的中、加比较

在人际关系网络中,那些被信任者构成了个体的"信任圈",信任圈的规模可以代表个体表现出的信任水平。本研究考察了在不同交流主题(借钱、正面和负面信息交流)和风险等级下,中国人和加拿大人信任圈规模的差异。对202名中国和加拿大成年被试的调查表明,交流主题对信任水平有影响,在借钱和交流正面信息时信任圈明显大于交流负面信息时;风险等级越高,信任圈越小,在借钱时人们对风险等级尤其敏感;无论分享正面还是负面信息时,中国人的信任圈都比加拿大人更小,而在借钱方面中国人比加拿大人的信任圈更大。可见,人际信任与主题、风险和文化因素及其交互作用有关,这些结果对于理解信任的文化差异和跨文化交往实践非常有意义。     

幼儿基于信息判断的选择性信任的发展——其持续性及与人际信任的关系

采用物品命名任务的模式, 对60名2岁、3岁、4岁幼儿的选择性信任进行研究。结果表明:(1)幼儿更信赖那些正确率高的信息传达者, 形成选择性的信任。这种选择性信任的认知能力在3岁左右出现, 并随着年龄的增长而增强, 4岁达到稳定。(2)选择性信任一旦形成, 就具有一定的稳定性和持续性, 即3岁以上的幼儿在不同时间不同地点再见到先前的信息传达者时, 依然能区分出他们。(3)基于信息判断的选择性信任可以迁移到人际信任的其他方面。     

Interpersonal trust and organizational citizenship behavior

This study investigates the relationship between certain individual level determinants of interpersonal trust and its impact on organizational citizenship behavior. The participants (N=303) were top, middle, and lower level executives from manufacturing and services sectors. The results indicate that interaction frequency, consistency, and competence are significant predictors of interpersonal trust. Interpersonal trust is positively associated with organizational citizenship behavior, and it also partially mediated the relationship between individual level factors and organizational citizenship behavior. The results imply that the development of trust at the interpersonal level may be used as a strategy to motivate the employees to engage in extra role behaviors to ensure improved individual and organizational performance.