“Don’t you want the dream?”: Psycho-social determinants of car share adoption

The benefits of car share, in terms of reduced car ownership and sustainable transport use have been widely recognised. Knowledge of motivators and barriers of car share adoption is crucial to inform policy, and yet this aspect has received little attention so far. This paper aims to comprehensively explore the range of psycho-social factors which determine the adoption of car share.In this study, two theoretical approaches were used to explore psycho-social determinants of car share adoption. First, the Theory of Planned Behaviour is used as a theoretical lens to identify the role of attitudes, subjective norms and perceived behavioural control in car share adoption. Second, the Theory of Innovation Diffusion is used to examine the process of adoption of car share and the barriers at different stages. While the former considers the determinants of the binary decision of becoming a car share, the latter unpacks the process of car share adoption. This qualitative study draws on data from five focus groups and 18 semi-structured interviews, conducted in Melbourne, Australia, with station-based car share member, ex-members and non-members.Insights confirmed that while cost, convenience and environmental concerns are important motivators, others factors also encourage car share use including sharing with the community, reducing/avoiding hassles related to car ownership (e.g. maintenance, parking) and, a desire to own fewer material possessions. Normative beliefs about car ownership, perceived difficulties in using car share (e.g. with children) and the planning and effort required to book and use car share were identified as some of the barriers. Barriers related to car share use varied depending on the stage of car share adoption. Initial barriers related to a lack of knowledge and normative beliefs about car ownership. The study also highlighted how motivators and barriers might vary for peer-to-peer and fleet-based car share. Insights from this study will be useful for car share operators and policymakers to address the practical and social barriers to car share adoption.     

Innovation in top management teams: Minority dissent,transformational leadership,and radical innovations

Research among lower level teams suggests that minority dissent stimulates team innovation. We consider the role of CEO transformational leadership in the dissent–innovation relation and study this in Top Management Teams (TMTs). We propose that transformational leaders create a psychologically safe team climate, in which dissenting opinions are used effectively to create radical innovations. Members of 36 TMTs (N = 196) completed a questionnaire to assess minority dissent, transformational leadership, and participative safety. CEOs provided data about the innovations implemented by the team. Results showed that minority dissent was positively related to the number of innovations implemented by TMTs. However, only under high levels of transformational leadership were these innovations radical. It was further found that transformational leadership had this effect because it was positively associated with participative safety. These results indicate that minorities stimulate innovativeness and that through transformational leadership CEOs can create a climate in which minority input is transformed into radical innovations. Implications for TMT performance and team innovation are discussed.     

Empathy and emotional dissonance: Impact on organizational citizenship behaviors

IntroductionThe ability of nurses to hold competing emotions is at the heart of a number of recent studies. Empathy is an emotional resource in nurse-patient interactions and promotes positive experiences at work. On the contrary, emotional dissonance resulting from nurse/patient interactions is usually considered to lead to negative outcomes, such as job dissatisfaction (Brotherigde & Grandey, 2002).ObjectiveThe aim of this study is to investigate the extent to which empathy and emotional dissonance are associated with organizational citizenship behavior among a group of Italian nurses.MethodA questionnaire was distributed to 222 nurses, working in two multidisciplinary hospitals in a North region of Italy.ResultsResults support the hypothesis that both cognitive and emotional empathy have significant effects on nurses’ organizational citizenship behavior directed at the organization. Cognitive empathy explained significant variance in organizational citizenship directed only at specific individuals.ConclusionThese findings confirm that cognitive and emotional empathy have different impact on nurses’ organizational citizenship behavior. Further studies are required to inform education or for application in clinical settings.     

Minority influence in work teams: The impact of newcomers

Although initial work on minority influence was spurred by interest in group processes, relevant research has rarely examined interactions between majority and minority factions. In particular, little is known about how current members of work teams respond to newcomers’ efforts to change existing work practices. In this study, three-person teams (a commander and two subordinates) used a computer-based air-surveillance system to monitor planes flying through a simulated airspace. After either choosing or being assigned a task strategy, teams completed a work shift and received feedback that they had either failed or succeeded. One subordinate was then replaced by a confederate (newcomer) who suggested a new strategy for the next shift. As predicted, newcomers were more influential when teams had been assigned rather than chosen their initial strategy and had subsequently failed rather than succeeded. Although newcomers are often portrayed as passive recipients of influence, this study identifies conditions under which they can function as influence agents.     

Youth-Adult Partnerships in Decision Making: Disseminating and Implementing an Innovative Idea into Established Organizations and Communities

The principles and processes for engaging youth-adult partnerships (Y-AP) in organizational and community decision making have often been articulated from developmental and social justice perspectives. A broad empirical foundation for Y-AP has been established. Y-AP remains an innovative idea in the United States, however. The belief that youth and adults can, and should, collaborate on issues of importance runs counter to prevailing policies, institutional structures, and community norms. 4-H Youth Development is one public system that is actively seeking to disseminate and implement Y-AP. 4-H Youth Development seeks to integrate Y-AP into its own governance structures as well as those of local government and community coalitions. Through qualitative analysis of the efforts in one Midwestern state, this study examines the contextual challenges faced by county staff-the providers of program support within 4-H Youth Development-and the ways in which county staff respond to these obstacles. This project identifies the goals, leverage points, and strategies through which county staff seek to integrate Y-AP into established forums of decision making. Implications for the dissemination and implementation of principle and process-based innovation are offered, with special attention to the role of the program support system.     

The Prevention Delivery System: Organizational Context and Use of Comprehensive Programming Frameworks

The purpose of this exploratory study is to investigate organizational‐level mechanisms in the Prevention Delivery System (PDS) and their influence on implementing comprehensive programming frameworks (e.g., Communities that Care‐CtC) as the innovation. The PDS is part of the Interactive Systems Framework for Dissemination and Implementation (ISF) and describes key characteristics of innovation implementation and dissemination. The study addresses two research questions: (1) What types of organizational characteristics are related to successful use of each of the programming processes (i.e., planning, implementation, evaluation, and sustainability) that are part of comprehensive programming frameworks?; and (2) What are the similarities and differences in the organizational patterns correlated with use of each of the programming processes? Surveys, interview data, and other documents designed to assess organizational characteristics and extent of use of a comprehensive programming framework over time, were collected from 8 Community boards and 23 provider agencies. These organizations were responsible for planning and delivering substance abuse prevention services as part of a statewide initiative in Ohio. Data were analyzed using Spearman rho (and rank‐biserial) correlations, with an emphasis on effect sizes. Results indicated that leadership, shared vision, process advocates, and technical assistance were common correlates of use across programming processes. However, the role played by these organizational variables differed for each programming process, pointing to complex interactions of the organizational infrastructure with other variables (i.e., characteristics of the innovation itself and external macro‐level factors). This exploratory study provides preliminary data on the organizational‐level mechanisms of the PDS and the complexity of their relationships with the other Systems in the Interactive Systems Framework.     

D’un restaurant traditionnel à la mise en œuvre d’un restaurant « libéré » : impacts sur les métiers et le collectif de travail

The restaurant sector questions through the tensions and difficulties it encounters in order to retain employees. In order to cope with this, some managers are mobilizing managerial innovation. This action research exposes the effects on the trades and the work group of a reorganization of a traditional restaurant into a “freedom-form” company. Based on co-construction between researchers, employees and owners, and the use of qualitative methods (interviews, observations), the research presents the levers for more innovation and “happiness at work”. The study shows that the predispositions of the company and the attachment of employees to it were the essential motivating engine for imagining a new work organization.     

Development and validation of the organisational cooperation questionnaire

IntroductionCooperation is an essential framework for the functioning of organisations and society. The limitations of current measures of organisational cooperation led us to construct the measure herein presented.ObjectiveThe paper aims to describe the development and psychometric validation of an organisational cooperation measure based on how the cooperating members view and experience the cooperation process.MethodBased on relevant literature, the items were built and submitted to a panel of experts and fine-tuning procedures. The instrument (31 items) was applied to 1354 employees in local authorities. Exploratory and confirmatory factor analysis were performed (2 sub-samples), as well as validation procedures through Pearson correlation with the Knowledge Management Questionnaire.ResultsResults showed good statistical indicators of a 22-items three-factor structure: principles of cooperative relationship; formal regulation of cooperation; and cooperation focused on organisational mission. The factors are interpreted theoretically and present high internal consistency. The validation process suggests the suitability of the instrument for the population studied.ConclusionThis instrument can be used as a starting point for organisational intervention when cooperation-intensive processes are relevant. It can be useful to characterize the existing cooperation in organisations and to foster cooperation in organisations, especially in the intended dimensions. Future studies can apply the instrument to various sectors of activity. It will also be worth studying cooperation in its relationship with other organisational variables, namely those concerning cooperation-intensive processes.     

Organizational silence,organizational commitment and creativity: The case of directors of Islamic Azad University of Khorasan Razavi

IntroductionToday, one issue that arose in human resource discussions is the phenomenon of organizational silence (OS).ObjectiveSince it has not been carried extensive research out on this phenomenon in Iran, the purpose of this study was to investigate the relationship between OS and Organizational Commitment (OC) and Organizational Creativity (OCR) among managers of the Islamic Azad University of Khorasan Razavi.MethodsWe based the theoretical framework of this study on the OS scale of Morrison and Milliken (2003) and the Allen and Myers’ (1990) Three-Component OC Scale and OCR questionnaire of Randsip (1979). The questionnaire's internal reliability by Cronbach's alpha for OS, OC, and OCR was 0.81, 0.89, and 0.84 respectively. Also, 200 executives, deputies, managerial and administrative directors were tested. The Pearson correlation coefficient and structural equations were used to analyze the data.ResultsThe findings illustrate that in this organization, there is a significant and an inverse relationship between OS and OC and OCR. So, the more is the OS, the greater is the lack of OCR and OC.ConclusionThe results show that OCR is moderate and downward. OCR can be because of different factors, but is more affected by the dimensions of OC. OCR and continuous commitment could explain 0.84 of the variance of dependent variables. Also, all the research hypotheses were approved and 0.89 of the total variance of the dependent variable was illustrated in terms of effective factors.