Predicting consumer satisfaction from CD players

This paper explores the relationship between expectations and product satisfaction evaluations in a high‐involvement product category. While doing so, the paper attempts to develop a regression model to predict the overall level of consumer satisfaction derived from CD players, using a number of explanatory variables within an ordinary least squares framework. This regression model links overall satisfaction to confidence in other people's opinions, expectations of product quality, experience with product quality, replacement rate and the importance of price. The model predicts fairly well for cross‐sectional data, with an adjusted R² of 57 per cent, and appears to be robust. Finally, the implications of these results for marketers are discussed. Copyright © 2002 Henry Stewart Publications.     

Perceived product instrumentality: the process of scale purification and validation

Perceived product instrumentality (PPI) is a new construct that is proposed as a key process component of a general model of family purchasing behaviour. PPI reflects the degree to which consumers, apprehended as actors of social roles, deem a product to be helpful, facilitative of role performance, compatible with role identity and congruent with the self‐concept. The objective of this paper is threefold: (1) assess the PPI unidimensionality and reliability; (2) purify the PPI scale, and (3) assess its validity. First, a pilot survey was administered to a convenience sample of men and women, who filled in four identical lists of 33 items tapping their attitudes towards durables, and exploratory factor analysis was conducted on each set to explore the overall pattern of the items relationships. Five try‐out pools of different sizes (33, 28, 15, 13 and 9 items) were involved in the analysis. The 15‐item scale was retained. Secondly, a large‐scale survey was administered to 500 couples as part of an extensive research involving comprehensive model testing. Exploratory factor analysis was conducted on the whole sample for reliability and unidimensionality assessment. At times, the analysis is done on men's and women's sub‐samples separately in order to account for eventual differences among both populations. Thirdly, confirmatory factor was conducted, splitting the sample into two random halves: the generation sample and the validation sample. The first half served for the PPI scales purification. In this case, PPI was posited as the latent variable and the scale items were posited as the manifest ones. The second served to validate the PPI theory in a system's framework: PPI was posited as a latent dependent variable while other role orientations variables were posited as latent independent variables. Copyright © 2002 Henry Stewart Publications.     

Millennials’ national and global identities as drivers of materialism and consumer ethnocentrism

ABSTRACT

A major effect of globalization is one that occurs on the self-concept. This is especially the case for young consumers, and particularly for millennials. Despite this cohort’s idiosyncrasies, little attention has been paid to the study of their consumer identities, an important aspect of self-concept. The current research addresses this gap by examining the way millennial consumers’ global and national identities help explain two attitudinal outcomes associated with globalization: materialism and consumer ethnocentrism. Data were collected from millennials in two distinct socio-cultural contexts. A key finding suggests that distinct contexts (i.e., collectivist and ethnically homogeneous vs. individualistic and ethnically diverse) exhibit differences in the formation of materialism and consumer ethnocentrism among millennials. Additionally, results indicate that for similar consumer segments, each context’s configuration of millennials shows differences in global and national identities. Implications for future researchers and practitioners are discussed.     

Intergenerational Transmission of Trauma-Related Distress: Maternal Betrayal Trauma,Parenting Attitudes,and Behaviors

The purpose of this study was to elucidate mechanisms involved in the intergenerational transmission of trauma-related distress. This study investigated whether betrayal trauma (BT; abuse by a person close to the victim) and specific parenting attitudes and behaviors among mothers with child abuse histories predicted internalizing and externalizing symptoms in their children. Mothers and children (ages 7–11) were recruited for a project on parenting and stress (N = 72). Maternal betrayal trauma predicted both internalizing (β = 0.33, p < .01) and externalizing symptoms (β = 0.25, p < .05) even when controlling for mothers’ trauma-related symptoms. Negative attitudes toward limit setting predicted externalizing symptoms (β = ?0.33, p < .05). Poorer communication (β = ?0.39, p < .05) but higher parenting satisfaction (β = 0.38, p < .01) predicted internalizing symptoms. These findings demonstrate the importance of assessing maternal trauma and parenting characteristics as part of interventions with symptomatic children.     

The ideological manipulation of Hebrew literature in English translation in the 1970s and 1980s

In the past two decades, the field of translation studies has increasingly focused on the role of ideology in literary translation and cross-cultural transfer. This paper presents findings from the close textual comparison of original works of Hebrew literature and their English translations published in the United States during the 1970s and 1980s. I specify translation strategies that have had ideological effects on the source texts, and demonstrate how historically or ethically charged subject matter was manipulated so as to subdue “problematic” aspects of the text for the (largely Jewish) target audience. The two major categories of manipulations had to do with the moral dimension of the portrayal of Israel and Israeli society, particularly in subject matter related to the Israeli–Palestinian conflict; and with the relationship between Israel and other nations, and between Israel and Diaspora Jews. As stressed by recent sociological studies of translation, the translations can be seen both as reflective of contemporary socio-political trends of thought, and as practices playing an unseen role in strengthening these trends.     

Individual,relationship, and context factors associated with parent support and pressure in organized youth sport

ObjectivesWe examined the association of multiple process, person, and context factors (Bronfenbrenner, 2005) with parents’ involvement (support and pressure) in sport. Specifically, we examined (a) the concordance among self, partner, and child reports of fathers and mothers for key study variables, and (b) prediction of parent support and pressure in youth sport by warmth and conflict in the parent–child relationship, parent positive and negative affect, and mastery and ego dimensions of the coach-created motivational climate.DesignCross-sectional survey.MethodSelf-reports of study variables were collected from athletes (ages 11–13 years) and parents from participating families (final N = 201). Multitrait-multimethod analysis was used to address the first study aim and multivariate multiple regression analysis for the second aim.ResultsValues for concordance among reporters were largely significant and in hypothesized directions, yet were of modest magnitude and suggested low reporter agreement (Cohen's κ range = −.07–.35). Multivariate relationships were significant and were of low to moderate magnitude (R_d range = .04–.22). Canonical loadings showed that warmth, positive affect, and mastery climate positively associate with support, whereas conflict, negative affect, and ego climate positively associate with pressure from fathers and mothers. Conflict and positive affect positively associated with support and pressure in some functions, suggesting complexity in interpretations of parent involvement.ConclusionFindings support the adaptive role of parent-child warmth, positive parent affect, and coach-created mastery motivational climate in youth sport; however, low concordance of reporter perceptions must be considered when pursuing family-related questions in sport.