Rethinking ‘Don't Blame the Victim’

SUMMARY

The psychology of victims and the dynamics of victimhood have been largely ignored by scholars and clinicians. While in past years the tendency has been to blame victims, more recently the tide has turned. It is now politically incorrect to explore the role of victims in violent systems, as exploring the psychology of victims has become synonymous with blaming the victim. While shying away from blame, this article will explore the familial and cultural origins of victimhood, victims' characteristics, their relationships with the perpetrators, and it will offer a victim typology. As we move from btame to a more complex understanding of violent systems, the perpetuation of these systems in our culture, and the role victims play in these systems, we provide ourselves with better tools to predict and prevent further victimization.     

Diagnosing depression in patients with physical diseases using the beck depression inventory (BDI)

Abstract

Four-hundred-and-forty-three patients with a physical illness (355 with coronary heart disease and 88 with chronic pain), 150 unemployed persons and 623 subjects from the normal population in Jämtland, Sweden were tested using the BDI (Beck Depression Inventory). The aim of the study was to investigate whether scores on both the physical and non-physical components of the BDI differed between the patients and the other groups, or whether only the physical component was significantly higher in the patient group, and in such a case whether this could be interpreted as symptomatic of physical disease and not of depression. A cutoff score of ≥ 10 to determine mild depression and two different alternative physical and non-physical components were used. Forty-three percent of the patients with coronary heart disease and 50% of patients with chronic pain were categorized as being at least mildly depressed. Factor analyses indicated that a physical component comprising five items was the most meaningful and could best discriminate the physical symptoms. The patients' scores were significantly higher than those of the other two groups on the physical component but only higher than the normal population sample on the nun-physical component. This supports the idea that the items for physical symptoms in the BDI might be confounding when determining depression in patients with physical diseases. The non-physical component seems to be the best indicator of depression and is recommended as a complement to the total BDI scale when determining the degree of depression in patients suffering from a physical disease.     

Compassionate reappraisal and emotion suppression as alternatives to offense-focused rumination: Implications for forgiveness and psychophysiological well-being

This within subjects experiment (28 females, 26 males) examined three responses to a past interpersonal offender. We contrasted offense-focused rumination with two subsequent, counterbalanced coping strategies: compassionate reappraisal and emotion suppression. Compassionate reappraisal emphasized the offender's human qualities and need for positive change. Emotion suppression inhibited the experience and expression of negative offense-related emotions. Offense rumination was associated with negative emotion, faster heartbeats (i.e., shortened electrocardiogram R-R intervals), and lower heart rate variability (HRV; i.e., the high-frequency component of the R-R power spectrum). By contrast, both compassionate reappraisal and emotion suppression decreased negative emotion in ratings and linguistic analyses, calmed eye muscle tension (orbicularis oculi EMG, electromyography), and maintained HRV at baseline levels. Suppression inhibited negative emotion expression at the brow (corrugator EMG) and slowed cardiac R-R intervals, but without forgiveness effects. Only compassionate reappraisal significantly increased positive emotions, smiling (zygomatic EMG), and social language along with forgiveness.     

Compassion-focused reappraisal,benefit-focused reappraisal,and rumination after an interpersonal offense: Emotion-regulation implications for subjective emotion,linguistic responses,and physiology

This repeated measures psychophysiology experiment studied three responses to a past interpersonal offense (38 females and 33 males). We compared rumination with two offense reappraisal strategies. Compassion-focused reappraisal emphasized the offender's humanity, and interpreted the transgression as evidence of the offender's need for positive transformation. Benefit-focused reappraisal emphasized insights gained or strengths shown in facing the offense. Supporting the manipulations, compassion-focused reappraisal stimulated the most empathy and forgiveness, whereas benefit-focused reappraisal prompted the most benefit language and gratitude. Both reappraisals decreased aroused, negative emotion, and related facial muscle tension at the brow (corrugator). Both reappraisals increased happiness and positive emotion in ratings and linguistic analyses. Compassion stimulated the greatest social language, calmed tension under the eye (orbicularis oculi), and slowed heart beats (R–R intervals). A focus on benefits prompted the greatest joy, stimulated smiling (zygomatic) activity, and buffered the parasympathetic nervous system against rumination's adverse effects on heart rate variability (HRV).     

Does service failure influence customer loyalty?

There is a general consensus that customer loyalty to service providers is not solely dependent upon their level of satisfaction or dissatisfaction. However, the identified antecedents of loyalty remain, at best, highly speculative. The aim of this extensive literature review is to give some understanding of the nature of customer loyalty and the antecedent effects of service dissatisfaction. The research reviewed suggests that customer loyalty is an attitudinal state, reflecting value, trust and commitment within supplier–customer relationships. Satisfaction is one of several antecedents of loyalty. A key influence on loyalty is the offer of unique value‐delivering advantages not provided by competitors. Thus firms need to develop positive value‐based exit barriers to achieve loyalty. When service failures occur, the recovery process is likely to have a greater impact on loyalty than the original service failure. The key to successful recoveries was found to be the customer's perception of ‘fairness’. Recovery programmes must get it right first time. Customers who remain dissatisfied after a complaint has been handled are more dissatisfied than if no recovery attempt had been made. Dissatisfaction and customer satiation are major causes of a customer's exit. The solution to customer satiation is dynamic value creation. Collection and monitoring of customer data is needed for success and two‐way communication is vital. Copyright © 2002 Henry Stewart Publications.     

The value of stress-management interventions in life-threatening medical conditions

Emotional stress has been associated with the development and progression of several chronic medical conditions. Recently, researchers have assessed the impact of stress-management interventions on patients' psychological functioning, quality of life, and various disease outcomes, including survival. This review summarizes the value of stress-management techniques in the treatment of two important, life-threatening conditions: coronary heart disease and cancer. Results from randomized clinical trials indicate that psychological interventions can improve patients' psychological functioning and quality of life. However, there is limited evidence to suggest that these interventions significantly reduce morbidity and mortality.     

成败情境下不同目标取向学生焦虑的特点

以五、六年级小学生共 2 1 3人为被试 ,采用 3× 2的研究设计 ,考察了在成功和失败情境下三种成就目标取向 (掌握目标取向、成绩接近目标取向和成绩回避目标取向 )的学生焦虑度的差异。结果发现 :(1 )在两种情境下 ,掌握目标取向的学生的焦虑度显著低于其他两组学生 ,而成绩接近目标取向的学生焦虑度与成绩回避目标学生的焦虑度无显著差异 ;(2 )三组学生在失败情境下的焦虑度显著高于成功情境下的焦虑度     

Blood pressure and heart rate responses to an intrusion on personal space

Abstract: Yaezawa and Yoshida's (1981 ) findings on the effects of an intrusion on personal space were reinvestigated. Thirty-five female students were confronted with the approach of a male stranger, and blood pressure (BP) and heart rate (HR) were monitored. Throughout the model's approach, HR showed a significant triphasic change (an initial decrease, a subsequent increase, and then a secondary decrease), whereas subjective feelings of anxiety and tension showed significant, gradual increases. These trends were similar to those of Yaezawa and Yoshida's . Nonetheless, their explanation that the triphasic change in HR reflected once hightened and then relieved tension, which was incongruent with the subjective ratings, seemed questionable. As the BP elevated to a moderate degree in spite of the modest HR changes, total peripheral resistance must have been increasing during the model's approach. Blood pressure elevations via this sort of hemodynamic pressor mechanisms have often been reported when a person can only tolerate passively during exposure to stress. This seems to be the case in an intrusion on personal space.     

The effects of stimulus movement and attention on peripheral stimulus localization by 8- to 26-week-old infants

This study examined the effect of stimulus movement on localization probability and latency during attention and inattention. Forty infants, 10 each at 8, 14, 20, and 26 weeks of age were presented with a central stimulus. Then, a peripheral stimulus was presented (static or dynamic checkerboard). Stimulus movement did not affect localization probability. Infants localized the dynamic peripheral stimulus more quickly than the static peripheral stimulus when there was no focal stimulus. Focal stimulus attention attenuated this difference in localization latency between static and dynamic stimuli. Signal detection analysis showed that sensitivity to the peripheral stimulus increased over this age range along with a decrease in the bias against responding. The effects of attention were on response bias rather than stimulus sensitivity. These results imply attention affected the localization response to the peripheral stimulus but did not affect the sensitivity of the sensory and perceptual pathways to peripheral stimuli.