Show me The Money! do Financial Rewards for Performance Enhance or Undermine The Satisfaction from Emotional Labor?

Does satisfaction from performing emotional labor (EL)—maintaining positive emotions with customers as part of the job—depend on the financial rewards available for good service? According to a “controlling perspective” of rewards, satisfaction from performing EL may be undermined by financial incentives, but based on a “valuing perspective” of rewards, the relationship should be enhanced. We contribute to the literatures on EL and performance‐contingent rewards with a “full‐cycle” inquiry of this question conducted with (a) a field survey of diverse occupations in the United States, (b) an experimental call center simulation with U.S. college students, and (c) a multilevel study of Taiwanese sales firms. Overall, financial rewards for service performance enhanced, rather than undermined, satisfaction from EL requirements and effort (i.e., surface acting) with customers. Performing EL by modifying feelings (i.e., deep acting) was positively related to job satisfaction regardless of rewards, beyond personality traits. Results have implications for reward structures and enhancing job satisfaction with this increasingly common form of labor.     

Conscious intrusion of threat information via unconscious priming in anxiety

Preferential processing of threat has been implicated in the development and perpetuation of anxiety. We investigated threat processing and anxiety using a subliminal priming paradigm. People with high or low trait anxiety viewed masked, briefly presented words, and then took an exclusion-completion test in which three-letter stems were to be completed without using recently perceived words. Completion rates were greater for words viewed subliminally compared to a baseline estimate. In addition, unconscious priming was greater for threat than for neutral words in the high-trait-anxiety group, and for neutral than for threat words in the low-trait-anxiety group. Enhanced unconscious priming of threat completions among anxious individuals may model intrusions in anxiety, when unconscious processing breaks into consciousness in the form of threat-related intrusive thoughts.     

Elaboration and choice

Dhar and Gorlin (2013) proposed a dual-process perspective on choice. We applaud the effort to generate such a model, and we support the effort to integrate potentially disparate literatures under a general theoretical approach. In an attempt to further that goal of integration, we discuss similarities and differences between the proposed approach and the Elaboration Likelihood Model (Petty, 1977, Petty and Cacioppo, 1979, Petty and Cacioppo, 1986) — one of the earliest models of evaluative judgment to propose different mechanisms and consequences of judgments formulated at different levels of motivation and ability to process available information. In addition, because many choice settings involve familiar options that have been previously evaluated, we discuss potential implications of the literature on influences of attitudes on behavior (which can often be framed as involving a choice to act or not or to act in one way rather than another). In each case, we believe that these previous social psychological literatures provide insights that could enhance and extend the proposed model.     

Affective flexibility and generalized anxiety disorder: valence-specific shifting difficulties

ABSTRACT

Background: Growing evidence suggests that generalized anxiety disorder (GAD) is associated with poor affective flexibility, defined as the ability to switch between emotional aspects and non-emotional aspects of a situation. However, it is unclear whether affective inflexibility is valence-specific in GAD.

Methods: Participants with GAD (n?=?21) and non-clinical control participants (n?=?28) were tested on an Affective Switching Task during which participants were asked to categorize pictures either by the valence or by the number of humans present in the pictures.

Results: Individuals with GAD, but not healthy controls, exhibited greater difficulty shifting from emotional aspects of negative material compared to emotional aspects of positive material and shifting to the emotional aspects of positive material compared to emotional aspects of negative material.

Conclusions: These findings suggest that GAD is associated with valence-specific affective flexibility biases. The relevance of the findings and directions for future research are discussed.     

《我为什么是无神论者》一书述评(一)

作者欧黑尔是“让美国人停下脚步,审视他们价值观的无神论者”。本书陈述了她的无神论不但是消极的,否认神、灵魂和天堂地狱等宗教主要元素的真实性,而且是积极的,展示一种非宗教的生活方式,依靠人类自己的力量创造大家共同的幸福生活。她的无神论以唯物主义为哲学基础,认为宗教的世界观是唯心主义的：她为唯物主义者辩诬,表述了唯物主义的基本特征及其优越性。以其主张政教分离的观念鲜明而坚定,曾推动美国最高法院判决在公立学校里限制宗教活动,因此也受到种种诅咒。     

医患共同决策模型及实践应用进展

目前较为成熟的医患共同决策模型根据实践场景可分为两种：一是未对应具体应用场景,二是用于特定临床实践。为了实施共同决策理念,不同决策辅助工具被开发应用。同时设计出不同视角的量表以评估医患共同决策模型应用对决策的影响及效果。研究提示,共同决策模型的内涵决定其应用层级;同时需根据本土医疗服务特点构建共同决策模型,研制出多样化的决策辅助工具以实施该理念。这为进一步开发适应我国医疗体系和就医习惯的医患共同决策模型及工具提供借鉴。

     

青少年心理应激模型的初步研究

为考察生活事件、社会支持、应对方式、自我评价、人格等影响青少年心理健康的诸因素之间及其与心理健康的关系,初步建构青少年心理应激的结构方程模型,采用ASLEC、CSQ、EPQ、PEI、SSRS、SCL-90对湖南省470名青少年进行问卷调查。结果表明：1）社会支持对自我评价、应对方式有显著的预测作用,并通过人格、自我评价与应对方式间接影响心理健康。2）人格对心理健康有显著的直接效应,并通过应对方式间接影响心理健康。3）自我评价和应对方式是生活事件—心理健康的内部中介过程。     

Odor preference learning and memory modify GluA1 phosphorylation and GluA1 distribution in the neonate rat olfactory bulb: testing the AMPA receptor hypothesis in an appetitive learning model

An increase in synaptic AMPA receptors is hypothesized to mediate learning and memory. AMPA receptor increases have been reported in aversive learning models, although it is not clear if they are seen with memory maintenance. Here we examine AMPA receptor changes in a cAMP/PKA/CREB-dependent appetitive learning model: odor preference learning in the neonate rat. Rat pups were given a single pairing of peppermint and 2 mg/kg isoproterenol, which produces a 24-h, but not a 48-h, peppermint preference in the 7-d-old rat pup. GluA1 PKA-dependent phosphorylation peaked 10 min after the 10-min training trial and returned to baseline within 90 min. At 24 h, GluA1 subunits did not change overall but were significantly increased in synaptoneurosomes, consistent with increased membrane insertion. Immunohistochemistry revealed a significant increase in GluA1 subunits in olfactory bulb glomeruli, the targets of olfactory nerve axons. Glomerular increases were seen at 3 and 24 h after odor exposure in trained pups, but not in control pups. GluA1 increases were not seen as early as 10 min after training and were no longer observed 48 h after training when odor preference is no longer expressed behaviorally. Thus, the pattern of increased GluA1 membrane expression closely follows the memory timeline. Further, blocking GluA1 insertion using an interference peptide derived from the carboxyl tail of the GluA1 subunit inhibited 24 h odor preference memory providing causative support for our hypothesis. PKA-mediated GluA1 phosphorylation and later GluA1 insertion could, conjointly, provide increased AMPA function to support both short-term and long-term appetitive memory.     

Identification of cognitive profiles among women considering BRCA1/2 testing through the utilisation of cluster analytic techniques

Based on the cognitive-social health information processing model, we identified cognitive profiles of women at risk for breast and ovarian cancer. Prior to genetic counselling, participants (N = 171) completed a study questionnaire concerning their cognitive and affective responses to being at genetic risk. Using cluster analysis, four cognitive profiles were generated: (a) high perceived risk/low coping; (b) low value of screening/high expectancy of cancer; (c) moderate perceived risk/moderate efficacy of prevention/low informativeness of test result; and (d) high efficacy of prevention/high coping. The majority of women in Clusters One, Two and Three had no personal history of cancer, whereas Cluster Four consisted almost entirely of women affected with cancer. Women in Cluster One had the highest number of affected relatives and experienced higher levels of distress than women in the other three clusters. These results highlight the need to consider the psychological profile of women undergoing genetic testing when designing counselling interventions and messages.     

Trichotomous goals of elementary school students learning English as a foreign language: a structural equation model

This study applied structural equation modeling (SEM) techniques to define the relations among trichotomous goals (mastery goals, performance-approach goals, and performance-avoidance goals), self-efficacy, use of metacognitive self-regulation strategies, positive belief in seeking help, and help-avoidance behavior. Elementary school students (N = 105), who were learning English as a foreign language, were surveyed using five self-report scales. The structural equation model showed that self-efficacy led to the adoption of mastery goals but discouraged the adoption of performance-approach goals and performance-avoidance goals. Furthermore, mastery goals increased the use of metacognitive self-regulation strategies, whereas performance-approach goals and performance-avoidance goals reduced their use. Mastery goals encouraged positive belief in help-seeking, but performance-avoidance goals decreased such belief. Finally, performance-avoidance goals directly led to help-avoidance behavior, whereas positive belief assumed a critical role in reducing help-avoidance. The established structural equation model illuminated the potential causal relations among these variables for the young learners in this study.