Amélioration de la qualité de vie au travail dans les unités de soins : la démarche ORSOSA

Improve the quality of working conditions is a major issue for healthcare workers who have to deal with productivity obligations and multiple procedures. Based on the magnet hospital concept, the ORSOSA study (prospective cohort study of 4000 helthcare workers) helped develop and validate a methodolody that allows to quickly diagnose the levels of psychological and organizational constraints (CPO) from the staff’s point of view / of the staff. The ORSOSA method relies on an organisational psychologist who launches a dynamic during the diagnostic feedback phase. He gets the team to appropriate the strengths and weaknesses and to rank their recommendations. This article presents an overview of the method and it the first stages of its evaluations.     

The curvilinear effect of work engagement on employees' turnover intentions

Numerous studies have shown the positive consequences of work engagement for both organisations and employees experiencing it. For instance, research has demonstrated that work‐engaged employees have lower levels of turnover intentions than non‐engaged employees. However, in this research, we examined whether there is a dark side of work engagement. More precisely, we investigated whether the relationship between work engagement and employees' turnover intentions might be non‐linear. Based on two different samples, our results indicated that the relationship between work engagement and employees' turnover intentions is curvilinear. The theoretical and practical implications of these results are discussed.     

Social anxiety and information processing biases: An integrated theoretical perspective

Models of anxiety disorders posit that information processing biases towards threat may result from an imbalance between top-down attentional control processes and bottom-up attentional processes, such that anxiety could reduce the influence of the former and increase the influence of the latter. However, researchers have recently pointed to limitations of the top-down/bottom-up terminology and outlined the additional contribution of memory processes to attention guidance. The goal of this paper is to provide bridges between recent findings from cognitive psychology and anxiety disorders research. We first provide an integrative overview of the processes influencing the content of working memory, including the availability of attentional control, and the strengths of task goals, stimulus salience, selection history and long-term memory. We then illustrate the interest of this formulation to the study of information processing biases in anxiety disorders, with a specific focus on social anxiety.     

Executive and attentional contributions to Theory of Mind deficit in attention deficit/hyperactivity disorder (ADHD)

Attention deficit/hyperactivity disorder (ADHD) in children has been associated with attentional and executive problems, but also with socioemotional difficulties possibly associated with deficits in Theory of Mind (ToM). Socioemotional problems in ADHD are associated with more negative prognoses, notably interpersonal, educational problems, and an increased risk of developing other psychiatric disorders that emphasize the need to clarify the nature of their ToM deficits. In this study, we hypothesized that ToM dysfunction in children with ADHD is largely attributable to their attentional and/or executive deficits. Thirty-one children with ADHD (8–12 years, IQ > 85) and 31 typically developing (TD) children were assessed using executive functions (inhibition, planning, and flexibility) and attentional tasks, as well as two advanced ToM tasks (Reading the Mind in the Eyes and Faux Pas) involving different levels of executive control. Children with ADHD performed more poorly than TD children in attentional, executive function, and ToM tasks. Linear regression analyses conducted in the ADHD group indicated that inhibition scores predicted performance on the “Faux Pas” task the best, while attention scores were the best for predicting performance on the Reading the Mind in the Eyes task. When controlled for inhibition and attentional variables, ToM performance in children with ADHD was actually similar to TD children. Contrarily, controlling for ToM scores did not normalize performance for inhibition and attentional tasks in children with ADHD. This unidirectional relationship suggests that deficits in the EF and attentional domains are responsible for ToM deficits in ADHD, which therefore may contribute to their socioemotional difficulties.     

Directed forgetting of autobiographical memory in mild Alzheimer's disease

Using the autobiographical directed forgetting method (Barnier et al., 2007), the present paper addressed the intentional inhibitory processes of episodic and semantic autobiographical memory in Alzheimer's disease (AD). Mild AD patients and healthy elderly people were instructed to either forget or to continue remembering previously generated autobiographical events. In a later recall test they were asked to reconstruct the early-generated memories regardless of the forget/remember instruction. Autobiographical reconstruction was further distributed into episodic and semantic memories. Results showed no forget instruction effect on episodic or semantic autobiographical recall with AD patients, whereas healthy elderly people were able to inhibit only episodic autobiographical memories. The findings suggest an impairment of the intentional inhibitory processes in autobiographical memory with AD and a relative preservation of these mechanisms with normal ageing. They also demonstrate an earlier decline in the intentional inhibitory processes compared to the autobiographical deterioration in AD.     

Utilitarian relevance and face management in the interpretation of ambiguous question/request statements

Often, requests are made in an indirect manner and phrased in such a way that they can also be construed as questions. For example, the sentence “Is there any coffee left?” can be construed either as a question about coffee or as a request for coffee. This article offers a combined test of some key predictions of two approaches to the disambiguation of question/request statements: (1) the face management approach, which gives a prominent role to variables such as status and potential loss of face; and (2) the utilitarian relevance approach, which gives a prominent role to the goals pursued by the speaker at the time he or she issues the statement. Ambiguous question/request statements provide a natural test bed for the latter approach in particular. A board game paradigm is developed to allow for a clean, orthogonal manipulation of all variables. The results wholly support the utilitarian relevance approach and offer new perspectives on the face management approach.     

Summarizing digital documents: effects of alternate or simultaneous window display

We investigated the effect of window visibility on the computer‐based summarizing of digital documents. Two experiments studied the impact of the simultaneous or alternate display of the windows containing the notepad and source documents. In Experiment 1, the participants were asked to summarize the content of the source documents. In Experiment 2, they were required to copy out sections of the source documents. The results showed that in the alternate condition, the participants performed fewer reading and writing cycles than in the simultaneous condition. Furthermore, in the alternate condition, the writing episodes were both more numerous and more effortful, while quality of the summaries produced using the copying strategy was also affected. These experiments highlight the need for writers to be able to navigate freely and easily between the windows so that they can construct an overall mental representation of their summaries. Copyright © 2007 John Wiley & Sons, Ltd.     

Stereotype internalization and women’s math performance: The role of interference in working memory

It has long been argued that stigmatized individuals can ultimately internalize the stereotype alleging their inferiority. The present article investigated whether the internalization of the reputation of math inferiority that targets women can affect their math performance and whether this influence is caused by a disruption of working memory. A first study showed that stereotype endorsement had a significant impact on women’s statistic performance by lowering their self-evaluation of math ability even when controlling for prior achievement. A second study was designed to assess the possibility that the lower math performance displayed by women with low self-evaluation of math ability was due to interference in working memory. Using a dual task paradigm, this study showed that indeed women with low math self-evaluation displayed more errors and spent more time solving additions than women with high math self-evaluation, but mainly on difficult items of the dual task. The findings, which are congruent with an explanation in terms of a temporary disruption of working memory, are discussed.     

Goal-relevant situations facilitate memory of neutral faces

Emotional situations are typically better remembered than neutral situations, but the psychological conditions and brain mechanisms underlying this effect remain debated. Stimulus valence and affective arousal have been suggested to explain the major role of emotional stimuli in memory facilitation. However, neither valence nor arousal are sufficient affective dimensions to explain the effect of memory facilitation. Several studies showed that negative and positive details are better remembered than neutral details. However, other studies showed that neutral information encoded and coupled with arousal did not result in a memory advantage compared with neutral information not coupled with arousal. Therefore, we suggest that the fundamental affective dimension responsible for memory facilitation is goal relevance. To test this hypothesis at behavioral and neural levels, we conducted a functional magnetic resonance imaging study and used neutral faces embedded in goal-relevant or goal-irrelevant daily life situations. At the behavioral level, we found that neutral faces encountered in goal-relevant situations were better remembered than those encountered in goal-irrelevant situations. To explain this effect, we studied neural activations involved in goal-relevant processing at encoding and in subsequent neutral face recognition. At encoding, activation of emotional brain regions (anterior cingulate, ventral striatum, ventral tegmental area, and substantia nigra) was greater for processing of goal-relevant situations than for processing of goal-irrelevant situations. At the recognition phase, despite the presentation of neutral faces, brain activation involved in social processing (superior temporal sulcus) to successfully remember identities was greater for previously encountered faces in goal-relevant than in goal-irrelevant situations.     

Strategy selection and aging: impact of item concreteness in paired-associate task

The aim of this study was to examine the effect of aging on strategy selection in a paired-associate word task. Twenty-eight younger adults (mean age = 20.68 years) and 28 older adults (mean age = 68.46 years) studied 39 pairs of concrete, middle and abstract words. The concreteness level was manipulated in order to modify the benefit of imagery and sentence strategies in relation to task characteristics. The results showed an age difference in strategy selection in relation to concreteness level. Older adults showed less adaptive strategy selection for the imagery strategy but not for the sentence strategy. Change in strategy selection did not seem to be explained by better efficiency of sentence than imagery, so this study suggests a partial reduction of strategy adaptivity during aging.