The Psychology of Voluntary Employee Turnover

ABSTRACT— Most research on voluntary turnover has focused on dissatisfaction-induced and rational decisionmaking processes, with some attention paid to external market influences. This focus leaves unexplained a large portion of the variance in why people choose to quit a job. Recently, however, researchers are considering the alternative ways that the turnover process is enacted, as well as what businesses can do to prevent turnover.     

Reflections on the Experience of Counseling Supervision by a Team of Genetic Counselors from the UK

Despite it being generally acknowledged that counseling supervision is a vital part of the work for experienced genetic counselors and not just students, not all practising genetic counselors in the United Kingdom and Eire have access to this yet. This case study documents the supervision experience of our team of genetic counselors from Cambridge in the U.K. We document our retrospective thoughts on working practice before supervision was available in our department. We also give an overview of the individual and collective views of having one-to-one supervision only and then one year later, the impact of adding group supervision. Our ‘supervision journey’ is recorded using a practitioner-centred approach with a mixed method of data collection. Two focus group discussions and two written questionnaires were used, at different time points to gather attitudes. This paper captures experiences as our practice of supervision has evolved. This work is relevant to practising genetic counselors around the world who either do not yet have access to supervision, are planning its implementation or else are adding different types of supervision to their practice.     

The eyes or the mouth? Feature salience and unfamiliar face processing in Williams syndrome and autism

Using traditional face perception paradigms the current study explores unfamiliar face processing in two neurodevelopmental disorders. Previous research indicates that autism and Williams syndrome (WS) are both associated with atypical face processing strategies. The current research involves these groups in an exploration of feature salience for processing the eye and mouth regions of unfamiliar faces. The tasks specifically probe unfamiliar face matching by using (a) upper or lower face features, (b) the Thatcher illusion, and (c) featural and configural face modifications to the eye and mouth regions. Across tasks, individuals with WS mirror the typical pattern of performance, with greater accuracy for matching faces using the upper than using the lower features, susceptibility to the Thatcher illusion, and greater detection of eye than mouth modifications. Participants with autism show a generalized performance decrement alongside atypicalities, deficits for utilizing the eye region, and configural face cues to match unfamiliar faces. The results are discussed in terms of feature salience, structural encoding, and the phenotypes typically associated with these neurodevelopmental disorders.     

High School Biology/Life Science Teachers’ Presentation of Genetic Counseling and Health Care Career Options in Their Classrooms

Studies show teachers play an influential role in the career decision-making process of students and early knowledge of genetic counseling (GC) increases the likelihood students will consider this career option. This quantitative study is the first to explore the presentation of GC and other health care career options by high school (HS) biology/life science (B/LS) teachers in their classrooms. Our findings indicate most B/LS teachers present GC as a career option to HS students, agree it complements classroom activities, and perceive students as interested in learning about the profession. However, teachers note many barriers to spending class time presenting GC careers. Consequently, a substantial number of teachers spent a minimal amount of time presenting health care careers in general. We discuss ways genetic counselors can enhance career resources, reduce barriers, and foster student interest in pursuing a career in GC by developing partnerships with HS B/LS teachers.     

Evaluating the effectiveness of pixelation and blurring on masking the identity of familiar faces

Two experiments are reported that assess how well the identity of highly familiar (famous) faces can be masked from short naturalistic television clips. Recognition of identity was made more difficult by either pixelating (Experiment 1) or blurring (Experiment 2) the viewed face. Participants were asked to identify faces from both moving and static clips. Results indicated that participants were still able to recognize some of the viewed faces, despite these image degradations. In addition, moving images of faces were recognized better than static ones. The practical and theoretical implications of these findings are discussed. Copyright © 2001 John Wiley & Sons, Ltd.     

Evaluating the influence of problem function on treatment acceptability

Direct care staff from community agencies serving individuals with developmental disabilities rated the acceptability of two treatments, time out and guided compliance, applied to a problem behavior maintained by attention or escape. The results showed that time out was significantly more acceptable than guided compliance regardless of problem function. The results indicate that the less restrictive treatment was rated as more acceptable. However, the functional treatment was not rated as more acceptable than the nonfunctional treatment. ©1997 John Wiley & Sons, Ltd.     

Chronic stress influences cardiovascular and neuroendocrine responses during acute stress and recovery, especially in men.

This study tests the influence of chronic stress on cardiovascular and neuroendocrine responses to and recovery from acute stressors and whether the effects are gender specific. Sixty-two healthy, middle-aged persons (50% women) performed mental-arithmetic and public-speaking tasks and relaxed thereafter for 1 hr while their cardiovascular and neuroendocrine function was measured. Participants with higher levels of chronic stress showed lower systolic blood pressure (SBP) and epinephrine (E; men only) and marginally lower levels of norepinephrine (NE) responses to the tasks and showed lower levels of cortisol and marginally lower NE responses during recovery. Relative to women, men had high diastolic blood pressure (DBP) responses to the tasks and high SBP, DBP, and E responses during recovery. Gender differences in cardiovascular disease in midlife may be due to gender differences in the inability to recover quickly, in addition to enhanced acute-stress response.     

Matching the faces of robbers captured on video

Recent research has shown that unfamiliar face matching from both high‐ and low‐quality closed circuit television video images to photographs is highly prone to error, even when viewpoint and expression are matched as closely as possible. The current experiments made use of a filmed, staged reconstruction of a bank raid that was captured on CCTV and on high‐quality broadcasting video. Experiment 1 tested the ability of members of the public to match actors captured on CCTV to photo‐spreads containing similar‐looking distractors. Further experiments, each testing different groups of subjects, investigated matching ability using both high‐quality photographs (Experiment 2) and broadcast‐quality video material (Experiment 3). Experiment 3 also investigated the effect of disguising hairstyle, and varied whether or not the target was present in the photo line‐up. The results of these experiments confirm those of previous work, that matching the identity of unfamiliar faces is highly fallible, even when high‐quality footage is used. Experiments 4 and 5 tested matching ability using two‐alternative forced‐choice and single‐item verification tasks. Performance remained highly error‐prone even with the simplest question asked. The legal implications of the results are discussed. Copyright © 2001 John Wiley & Sons, Ltd.