Developing trends in showrooming,webrooming, and omnichannel shopping behaviors: Performance analysis,conceptual mapping,and future directions

In an omnichannel era, businesses and marketers need insights into the dynamics of customer shopping behaviors, particularly the interplay between omnichannel, showrooming, and webrooming behaviors. This study investigates the evolution and trends of the research and channel shopping behaviors (RCSB) domain, spanning from 1998 to 2022, including the Covid-19 era. The study performed a bibliometric review of 500 papers in the Scopus database. The performance analysis reveals an annual growth rate of nearly 16%, with average citations per document of 44, indicating sustained and growing research interest. Science mapping revealed five distinct cluster themes, including showrooming and webrooming in multi- and omni-channel contexts; consumer behavior in online retail and shopping; customer satisfaction and trust in multi-channel retailing; mobile commerce in a multi-channel environment; and the interplay between online shopping, channel choice, and supply chain management. Furthermore, topics, such as showrooming, e-commerce, retailing, and omnichannel retailing, remain popular before and during the pandemic, as seen in the thematic evolution. Our examination of the thematic maps revealed various topics that gained significance during the pandemic, such as multichannel, channel choice, customer experience, social commerce, purchase behavior, and covid-19. Among these, the thematic maps indicate that customer experience, channel choice, multichannel, and covid-19 are emerging and basic topics. These topics can steer research directions in the RCSB domain toward examining customer experiences using digital innovations, e-commerce (including mobile and social commerce), and omnichannel strategy and management.     

Betting on a brand: How can trust game experiments inform a brand trust research agenda?

For brands to succeed, they often need consumers to trust them. This has prompted marketing and consumer behaviour researchers to examine what makes certain brands more trusted and how brands can identify themselves as trustworthy. For over 25 years, experimental economists, behavioural scientists and others have examined interpersonal trust using an exercise — the trust game — where participants put money at risk based on how trustworthy they think other people are. This research has remained largely separate from work on brand trust, but this critical review aims to identify findings and concepts from trust game-based research that are relevant to brand trust, and starts to develop an integrated research agenda for the future. In particular, it looks at how brand trust is measured, how brand trust might (or might not) be distinguished from transactional risk, and the heuristics and biases behind brand trust judgements and how these relate to brands' attempts to signal their trustworthiness.     

Development and description of an empirically based ecobehavioral treatment program for child maltreatment

Victims of child maltreatment and their families evince a myriad of behavioral problems, including deficits in parenting skills, social skills, safety skills, anger, stress, and financial management, mood disorders, and abusive behavior. Controlled treatment outcome studies in child maltreated samples have indicated that many of these problems are responsive to clinical intervention strategies. However, empirically based practitioners who treat child maltreatment are faced with the inevitable task of effectively integrating these treatments into their clinical programs. Therefore, this paper describes the development of an ecobehavioral treatment program for child maltreatment that is founded on a comprehensive integration of previously validated procedures. The program's development, and methods of assessment and intervention, will be underscored, including therapist training strategies, and solutions to problems that sometimes occur. Data in support of the program is examined, but primarily as a means to demonstrate how evaluative components may be utilized in practice settings to guide intervention. Copyright © 1999 John Wiley & Sons, Ltd.     

Mental health assessment of infants,toddlers, and preschoolers in a service program and a treatment outcome research program

This article describes the mental health assessment in preparation for treatment conducted in two University-based clinical programs that offer dyadic child-parent psychotherapy as the treatment modality. The Infant-Parent Program is a mental health program serving children between birth and 3 years of age and their families when the parent-child relationship is jeopardized by risk factors in the parent, child, or family circumstances. The Child Trauma Research Project is an intervention outcome research program serving preschool- aged children and their mothers when the child witnessed domestic violence. The programs share a similar assessment approach emphasizing the importance of a working alliance, spontaneous parental reports, and observation of child-parent interaction in a variety of settings. However, their different functions in terms of clinical service and research dictate appropriate modifications in their respective assessment procedures. The two assessment protocols and their rationale will be described in the context of the clinical and research goals of the programs. © 1997 Michigan Association for Infant Mental Health     

Degrading situations,affiliation and social dependency

Research is reported which shows that degrading situations (e.g. a failure on a test) increase affiliative propensity. Four studies demonstrated that this affiliative tendency of degraded subjects is independent of the potential partner's performance and independent of his/her characteristics. The partners appeared to be equally attractive whether or not they witnessed subject's failure, and whether they were individuals or a group. On the other hand, the affiliative desires of praised subjects seem to be oriented rather towards those who benefit from a similar situation. The motivation underlying affiliative behaviour is discussed with regard to social psychological literature. It is suggested that degraded subjects' affiliative behaviour arises from a search for support and that a socially degrading situation places the subject in a state of emotional dependency which is expressed by a non-directional affiliative tendency and vulnerability to social influence. ©1997 John Wiley & Sons, Ltd.     

Interventions with video feedback and attachment discussions: Does type of maternal insecurity make a difference?

Parents' insecure representations of attachment are associated with lower parental sensitivity and insecure infant–parent attachment relationships, leading to less optimal conditions for the children's socio-emotional development. Therefore, two types of short-term intervention were implemented in a group of lower middle-class mothers with an insecure representation of attachment as assessed with the Adult Attachment Interview. In one group of mothers, the intervention efforts were directed at promoting maternal sensitivity by means of written information about sensitive parenting and personal video feedback. In the other group, additional discussions about the mothers' early attachment experiences took place, aiming at affecting the mothers' attachment representation. The interventions were implemented during four home visits between the 7th and the 10th month after the baby's birth. Preliminary results on 30 mothers pointed at an intervention effect: Mothers in both intervention groups were more sensitive at 13 months than mothers in a control group, t(28) = −2.3, effect size d = .87, p = .01. Mothers who were classified as insecure dismissing tended to profit most from video feedback, whereas mothers who were classified as insecure preoccupied tended to profit most from video feedback with additional discussions about their childhood attachment experiences, F(1,16) = 1.9, d = .65, p = .19. © 1998 Michigan Association for Infant Mental Health     

Illusory correlation and attitude-based vested interest

The present studies test whether having a ‘vested interest’ in a particular outcome affects perceived covariation. Vested interest was defined as a function of whether Dutch university students were in favour or against the implementation of a threatening policy (receiving lectures in English as opposed to the native Dutch). In both studies subjects were told that this policy would be tried out at either their own or another comparable university, and that the university chosen would be the one with the greatest proportion of support for the plan. In Study 1 subjects (n = 151) were presented with statements expressing pro or contra attitudes and arguments to the policy. These were ostensibly derived from students at both universities but university affiliation was not indicated. In Study 2 (n = 114) similar information was provided but the statements were attributed to students from the two universities, such that there was an equal proportion of opposition/support for the plan at both universities. We hypothesized that illusory correlations would reflect the vested interest of attitude such that students opposing the policy would overestimate the proportion of opponents to supporters at their own university compared to those in favour of the policy. The results of both studies supported our hypothesis and they also revealed attitude to be a more important predictor of illusory correlation than perceived personal consequences for themselves. The prediction that illusory correlations would be weaker in Study 2 than in Study 1, because it provides less scope for bias, was not supported. The implications of these findings are discussed.     

Reconstructing Hymens or Constructing Sexual Inequality? Service Provision to Islamic Young Women Coping with the Demand to be a Virgin

In Islamic culture, there is an imperative demand that women should be virgins on their wedding night. Service providers in The Netherlands are increasingly confronted by Islamic young women who find themselves in serious difficulties because they are no longer virgins, and are about to enter a forced or arranged marriage. These young women report a diversity of problems such as loneliness, social isolation, depression, despair, suicidal feelings, identity problems and serious conflicts with parents. In this article we focus attention on the circumstances that can result in these types of difficulties, and also critically consider the kinds of help that young Islamic women are given. Attention is paid to the question of whether existing forms of service provision, especially surgical reconstruction of the hymen, take sexual and other inequalities into account.     

Decreasing Neuroleptic Doses in Older Adults with Schizophrenia

This prospective study of 27 older adults, residing in long-term care facilities, examined the effects of reducing neuroleptic medications to the point of controlling symptoms and reducing side effects. Schizophrenia is a challenging health care condition that leads to delusions, hallucinations, disorganized speech, and a host of other symptoms. Unfortunately, medications control many of the symptoms but cause unwanted side effects unless monitored closely and regulated to each person's needs. This study addresses six research questions related to the reduction of neuroleptic medications. Study findings related to neuroleptic medication dose reduction were encouraging. Additionally, the findings strongly suggest that health care providers working with older adults with the diagnosis of schizophrenia would benefit from planned educational programs about behavior, observations, and medications.     

Ottoman Women's Organizations: Sources of the past,sources for the future

In this article the author argues that for a full understanding of the women's movement in the Ottoman empire research on Ottoman women's organizations is essential. Based on her own research on the topic so far, she lists the potential sources for such research and their pitfalls and calls for (international) cooperation on the topic.