Using robots at work during the COVID-19 crisis evokes passion decay: Evidence from field and experimental studies

The growing trend of introducing robots into employees' work lives has become increasingly salient during the global COVID-19 pandemic. In light of this pandemic, it is likely that organisational decision-makers are seeing value in coupling employees with robots for both efficiency- and health-related reasons. An unintended consequence of this coupling, however, may be an increased level of work routinisation and standardisation. We draw primarily from the model of passion decay from the relationship and clinical psychology literature to develop theory and test a model arguing that passion decays as employees increasingly interact with robots for their work activities. We demonstrate that this passion decay leads to an increase of withdrawal behaviour from both the domains of work and family. Drawing further from the model of passion decay, we reveal that employees higher in openness to experience are less likely to suffer from passion decay upon more frequent interactions with robots in the course of work. Across a multi-source, multi-wave field study conducted in Hong Kong (Study 1) and a simulation-based experiment conducted in the United States (Study 2), our hypotheses received support. Theoretical and practical implications are discussed.     

Family Caregiver’s Positive,Negative, and Ambivalent Feelings Towards Stroke Survivors: Association with Psychological Well-Being

Applied Research in Quality of Life - Ambivalence is the simultaneous experience of positive and negative feelings toward a specific person. Recent research suggested ambivalence is negatively...     

The Influence of Emotional Dissonance on Subjective Health and Job Satisfaction: Testing the Stress–Strain–Outcome Model

We adopted the stress–strain–outcome model ( Koeske & Koeske, 1993 ) to examine the influence of work stressors on subjective health and job satisfaction among Chinese service employees. Two independent studies were reported. In the first study, 271 employees provided cross‐sectional data on work characteristics, emotional dissonance, work strain, and job satisfaction. Structural equation modeling showed that work characteristics were related to emotional dissonance, which, in turn, was associated with work strain, with the latter eventually predicting job satisfaction. Study 2 was a 3‐month longitudinal survey with a separate sample of 155 call‐center and retail‐shop representatives. Longitudinal data showed that emotional dissonance at Time 1 significantly predicted work strain at Time 2, which predicted job satisfaction at Time 2.     

Similarities and differences in the perceptual structure of facial expressions of children and adults

We explored the perceptual structure of facial expressions of six basic emotions, varying systematically in intensity, in adults and children aged 7 and 14 years. Multidimensional scaling suggested that three- or four-dimensional structures were optimal for all groups. Two groups of adults demonstrated nearly identical structure, which had dimensions representing pleasure, potency, arousal, and intensity, despite the fact that one group was tested with a child-friendly “odd-man-out” paradigm and the other group was tested with a conventional similarity-rating paradigm. When tested with the odd-man-out paradigm, the 7-year-olds showed systematic structure, which differed from that of adults in both the meaning of some dimensions and the proximities among some of the expression categories. When tested with similarity judgments, the 14-year-olds showed an adult-like pattern on all measures except that their similarity judgments were more influenced by physical differences than were those of adults. We conclude that an adult-like representation of facial expressions develops slowly during childhood.     

性命双修:"仙佛圣凡同具同证"--陆西星、李西月三教思想探析

明清之际,道教内丹学相当兴盛,不仅传统丹道派别活跃,而且还出现了具有不同特点的丹道新派,内丹学成为这一时期道教理论的主流,林林总总的较为通俗化的内丹著述流传于社会.而且,其时的内丹著述融摄道儒释思想特别突出,从一个方面反映了长久以来道教"三教合一"思想的影响.陆西星、李西月的思想颇具代表性,他们分别提出了"仙佛圣凡同具同证","性命双修,此本成仙作佛为圣之大旨",竭力将三教思想相融合.     

父亲教养态度与儿童在4～7岁间的问题行为和学校适应

对54名儿童在4岁和7岁时的问题行为及其父亲的教养态度进行追踪研究,在儿童7岁时,根据教师报告考察其学校适应情况。结果发现：父亲的过分关心能显著预测男孩的外显和内隐问题行为;父亲的拒绝和控制能显著预测儿童在学校中的助人行为;从4岁到7岁．父亲的教养态度既有稳定性,又有一定的变化;父亲对待男孩和女孩的教养态度差异显著。     

Personality, Psychosocial Variables, and Life Satisfaction of Chinese Gay Men in Hong Kong

This study explored associations of life satisfaction with personality traits, life events, and social support among 187 Chinese gay men in Hong Kong. In general, participants were modestly satisfied with various aspects of their lives. Findings from a hierarchical regression analysis indicated that a high level of life satisfaction of Chinese gay men was related to weak borderline personality traits, disclosure of homosexual sexual orientation, and gay peer support. Results also showed that there was no interaction effect between personality and psychosocial variables in affecting life satisfaction. Limitations and implications of this study were also discussed.     

Patriotism in Early China

This paper considers the difference between the values attached to love of country in early China and in today’s world, through exploration of a series of concept clusters centered on “loyalty,” “glory,” “honor,” and “identity.” Using a wide array of sources, including legends about exemplary figures in antiquity, it assesses the extent to which patriotism or something like patriotism was a normative value in the distant past. It also outlines the appropriate limits of patriotism which the early thinkers insisted upon, thinking them useful guidelines for today.     

Customer-Initiated Support and Employees’ Proactive Customer Service Performance: A Multilevel Examination of Proactive Motivation as the Mediator

Drawing on the proactive motivation model and theories of motivation, the current study examined customer-initiated support as an antecedent of employees’ proactive customer service performance (PCSP) and investigated the mediating role of proactive motivations and the moderating role of serving culture. We conducted two multilevel studies to test the proposed hypotheses. In study 1, we collected diary data from 158 nurses across 10 working days, and results showed that the relationship between nurses’ daily experience of customer-initiated support and their PCSP was mediated by self-efficacy, work meaning, and positive affect. In study 2, we collected multilevel multi-source data from 373 nurses nested within 80 units and found that nurses’ experience of customer-initiated support was positively related to their supervisor-rated PCSP via role-breadth self-efficacy and work meaning, but not through positive affect. Further, team-level serving culture strengthened the positive relationship between customer-initiated support and role-breadth self-efficacy. These findings shed light on understanding the effect of customer-initiated support as an external factor on prompting service employees’ proactive behaviors, potential motivational mediators to explain the underlying mechanisms, and potential boundary conditions inside of service organizations to strengthen the positive effects of customer-initiated support.