A Statistical Interpretive Method for Neuropsychological Test Data

The accurate interpretation of large numbers of neuropsychological tests within a flexible battery approach is a difficult and sometimes controversial process. We present a statistically based method of interpretation (Rohling's Interpretive Method or RIM) and evaluation of neuropsychological data that allows for varying numbers of tests along a varying number of cognitive domains, yet remains psychometrically based. This method requires informed clinical judgment in that the level of confidence for tests, cognitive domains, and global indices are used as the backdrop for interpretive decisions. Specific procedures for use are presented in a systematic, detailed fashion to allow the interested reader to replicate the method. Two case examples are presented: a straightforward case of cerebrovascular insult and a more complicated case of mixed etiology. Examples include a variety of different neuropsychological tests commonly used in a flexible battery approach. A discussion of the practicality, ease of use, and potential limitations of this method are further presented.     

Salesperson characteristics affecting consumer complaint responses

The important relationship between consumer complaint behaviour and brand and store loyalty is well established. The range of factors that favourably influence the outcomes of complaining have received relatively less research attention. Therefore, this study tests the effects of two salesperson source characteristics: willingness to listen and product/store knowledge, on consumer complaint‐related perceptions and intentions in a retail setting. Mall shoppers participated in a consumer complaint experiment to test the hypothesised effects. The results indicate that both characteristics affect customer complaint responses, as well as consumer perceptions of the salesperson and the retail store. The findings of the study demonstrate that salesperson characteristics are important influences on positive or negative consumer complaint responses. Copyright © 2001 Henry Stewart Publications.     

Digital measurement of operant disk press force maintained in CD-1, BALB/c, and C57BL/6 mice

Force of disk press responses by inbred (C57BL/6 and BALB/c) and outbred (CD-1) mice were measured with a PC/DOS-based system, which allowed for continuous measurement of pressing, as well as for control of reinforcer presentation on the basis of response-force dimensions. Photobeam-based measurement of mouse entry into a hopper where reinforcers were presented provided additional information about anticipatory and consumatory behavior in relation to environmental stimuli leading up to reinforcer delivery Disk pressing was generated and measured with the use of an analog-to-digital interface with all three mouse strains. The strains differed in the physical and temporal characteristics of the disk press, as well as in the behavioral chain leading to reinforcer presentation. These measurement methods appear well suited for quantitating functional behavioral differences occasioned by genetic variations in mice.     

Virtual mentors: mentoring on the internet

Mentoring is an increasingly important function for career success. Many special groups, however, including minorities and women, have difficulty finding a mentor. One solution is virtual mentoring—selecting and interacting with mentors on the Internet. The author discusses advantages of virtual mentoring over other forms of mentoring, describes examples of Internet mentoring for various special groups and purposes, and suggests future directions for Internet mentoring.     

I Can't Relax! You're Driving me Quasi!

Robust Realists think that there are irreducible, non‐natural, and mind‐independent moral properties. Quasi‐Realists and Relaxed Realists think the same, but interpret these commitments differently. Robust Realists interpret them as metaphysical commitments, to be defended by metaphysical argument. Quasi‐Realists and Relaxed Realists say that they can only be interpreted as moral commitments. These theories thus pose a serious threat to Robust Realism, for they apparently undermine the very possibility of articulating the robust metaphysical commitments of this theory. I clarify and respond to this threat, showing that there is in fact space to develop and defend a robust moral ontology.     

The Nature of Psychological Reactance Revisited: A Meta‐Analytic Review

Psychological reactance ( Brehm, 1966 ; Brehm & Brehm, 1981 ) has been a long‐standing topic of interest among scholars studying the design and effects of persuasive messages and campaigns. Yet, until recently, reactance was considered to be a motivational state that could not be measured. Dillard and Shen (2005) argued that reactance can be conceptualized as cognition and affect and made amenable to direct measurement. This article revisits Dillard and Shen's (2005) questions about the nature of psychological reactance and reports a test designed to identify the best fitting model of reactance. A meta‐analytic review of reactance research was conducted (K = 20, N = 4,942) and the results were used to test path models representing competing conceptualizations of reactance. The results offer evidence that the intertwined model—in which reactance is modeled as a latent factor with anger and counterarguments serving as indicators—best fit the data.