The impact of surface acting on coworker-directed voluntary workplace behaviours

The effects of emotional labour, that is, managing one’s emotions for work, not only predict a range of intrapersonal and organizational outcomes but can also spillover to affect non-work relationships. Despite this, relatively little is known about whether the performance of surface acting affects behaviours towards more proximal organizational members, how this occurs, and the role of supportive relationships in influencing this relationship. In this article, we examine the relationships between surface acting, state positive and negative affect, and co-worker support on co-worker-directed interpersonal behaviours in the workplace. Survey data collected at multiple time points suggest a moderated mediation model, in which surface acting interacts with co-worker support to influence employees’ voluntary behaviours through state affect. Specifically, our findings suggest that surface acting increases subsequent engagement in deviance behaviours by increasing the experience of negative affective states, especially when co-worker support is low. Surface acting also decreases the subsequent engagement of organizational citizenship behaviour through decreasing the experience of positive affective states. We conclude with a discussion of how surface acting can consequently lead to negative spirals in the organization and the implications of this for practice.     

Direct Democracy and Institutional Trust: Relationships and Differences Across Personality Traits

Direct democracy plays a prominent role in the explanation of institutional trust. To date, however, empirical findings on the effects of direct democracy remain inconclusive. In this article, we argue that this inconclusiveness can be partly ascribed to the diverse effects direct democracy has on individuals. In other words, direct democracy influences institutional trust, but how and to what degree depends on individuals’ personality traits. Running hierarchical analyses of unique survey data from a random sample of eligible Swiss voters, we document three findings: First, we show that the number of ballot measures is not directly associated with institutional trust. Second, we demonstrate that the Big Five personality traits affect the propensity to trust. Third, some of these traits also alter the relationship between direct democracy and institutional trust, suggesting that certain personality types are more likely to be sensitive to popular votes than others and that not everyone is equally likely to respond to political stimuli, even in highly democratic environments.     

Nodule Detection with Eye Movements

Radiologists often miss nodules that may represent lung cancer on chest radiographs. We investigated whether eye movements collected during the search for lung nodules by large samples of laypeople may provide information that could assist radiologists in their detection. For that purpose, we developed a partially invisible Markov model with partially unobserved states and analyzed eye tracking data of over 100 laypeople who reviewed 14 chest X‐ray images, of which seven contained a potentially cancerous nodule. We used the luminance value of the pixels in the X‐ray images as prior information on the possible location of a nodule and identified six regions of interest on each image that may contain a nodule. Our study demonstrated that the eye movements recorded from laypersons contained information that may assist radiologists in the detection of nodules in chest X‐rays, which has important implications for crowdsourcing of search for pulmonary nodules, which are discussed. Copyright © 2016 John Wiley & Sons, Ltd.     

When will is not the same as should: The role of modals in reasoning with legal conditionals

Naïve reasoners reject logically valid conclusions from conditional rules if they can think of exceptions in which the antecedent is true, but the consequent is not. However, when reasoning with legal conditionals (e.g., “If a person kills another human, then this person should be punished for manslaughter”) people hardly consider exceptions but evaluate conclusions depending on their own sense of justice. We show that participants’ reluctance to consider exceptions in legal reasoning depends on the modal auxiliary used. In two experiments we phrased legal conditionals either with the modal “should” (i.e., “ . . . then this person should be punished”), or with “will” (i.e., “ . . . then this person will be punished”) and presented them as modus ponens or modus tollens inferences. Participants had to decide whether the offender should or will be punished (modus ponens) or whether the offender indeed committed the offence (modus tollens). For modus ponens inferences phrased with “should” we replicate previous findings showing that participants select conclusions on the basis of their own sense of justice (Experiments 1 and 2). Yet, when the legal conditional is phrased with the modal “will” this effect is attenuated (Experiments 1 and 2), and exceptions are considered (Experiment 1). The modal auxiliary did not affect modus tollens inferences.     

A conceptual replication examining the risk of overtly listing eligibility criteria on Amazon’s Mechanical Turk

Recent scholarship indicates that explicitly listing eligibility requirements on Amazon’s Mechanical Turk can lead to eligibility falsification. Offering a conceptual replication of prior studies, we assessed the prevalence of eligibility falsification and its impact on data integrity. A screener survey collected the summer before the 2016 presidential election assessed political affiliation. Participants were then randomly assigned to be exposed to a second survey link for which they were eligible or ineligible. There was a significant interaction such that the differences between self‐reported Republicans and Democrats on outcome measures (e.g., attitudes toward Hillary Clinton), were smaller among participants that were falsifying eligibility (i.e., imposters) than those that were not (i.e., genuine participants). Moreover, for most outcomes, imposters put forth responses that were significantly different from the responses put forth by those in the political party with which imposters were pretending to be affiliated. Imposters’ responses were also significantly different from participants in the political party with which imposters initially claimed to genuinely belong. For example, those who self‐reported themselves as Democrats on the screener survey but responded to a survey for “only Republicans” (i.e., imposter Republicans), reported more favorable attitudes toward Donald Trump than genuine Democrats, but indicated less favorable attitudes toward Donald Trump than genuine Republicans. These results highlight the potential harms of explicitly listing eligibility requirements and emphasize the importance of minimizing imposter participation.     

Social norms are enforced by friends: The effect of relationship closeness on bystanders’ tendency to confront perpetrators of uncivil,immoral, and discriminatory behaviors

When witnessing an uncivil, immoral, or discriminatory behavior, bystanders have the opportunity to “speak up” and confront the perpetrator about his/her act. We examined whether the closeness of the relationship between the bystander and the perpetrator affects the bystander's reaction. We asked middle schoolers, high schoolers, and university students (N = 1,386) to indicate how they would react if they were to witness each of 26 uncivil, immoral, or discriminatory behaviors. We experimentally manipulated the relationship to the perpetrator, who was described as a friend, an acquaintance, or a stranger. Results showed that the closer the relationship to the perpetrator the greater the bystander's self-reported likelihood of “speaking up.” The findings speak to the role of close relationships in the perpetuation of social norms. They also suggest ways to curb anti-social behaviors in a variety of school and organizational settings.