Ideas of influence: counsellors' talk about influencing clients

The influence the counsellor has on his or her clients is problematic both theoretically and practically. This article explores how counsellors in six focus groups talked about counsellor influence in response to a series of scenarios and questions. The counsellors adopted three main, or 'core', positions about influence: 'counsellors shouldn't influence'; 'influence is inevitable'; and 'counselling is influence'. These were linked by various 'bridging arguments' through which the research participants made sense of the contradictions between the core positions. The rhetorical use of these bridging arguments highlights some significant paradoxes within counselling around power, influence and direction.     

A cognitive-linguistic intervention model for mother-infant Pairs: Birth-to-three

There is a challenge to develop an educational technology which promotes cognitive and linguistic competency among children of the poor. Researchers who have studied early interactions between mother and child and service deliverers who have implemented parenting programs recognize the link between cognitive and language development. The focus of this paper is a curriculum model which includes both areas of development. The interactive behaviors of mother and child during three successive stages of the child's development (0–9 months, 9–18 months, and 18–36 months) from the matrix of the cognitive-linguistic intervention model.     

On the nature of the foreign accent syndrome: A case study

A detailed acoustic analysis was conducted of the speech production of a single patient presenting with the foreign accent syndrome subsequent to a left-hemisphere stroke in the subcortical white matter of the pre-rolandic and post-rolandic gyri at the level of the body of the lateral ventricle. It was the object of this research to determine those changes which contribute to the perception of a "foreign accent." A number of acoustic parameters were investigated, including features of consonant production relating to voice, place, and manner of articulation, vowel production relating to vowel quality and duration, and speech melody relating to fundamental frequency. The results indicated that many attributes which might have contributed to the foreign quality of the patient's speech were similar to those of normal English speakers. However, a number of critical elements involving consonant and vowel production and intonation were impaired. It was hypothesized that the acoustically anomalous features are linked to a common underlying deficit relating to speech prosody. It is suggested that the normal listener categorizes this speech pattern as a foreign accent because the anomalous speech characteristics, while not a part of the English phonetic inventory, reflect stereotypical features which are a part of the universal phonetic properties found in natural language.     

医学专业精神及医疗保密:美国历史及现状中的冲突

讨论卫生部门宣传和加强强制汇报的法律的努力、强制性汇报的规定与医学专业精神及个人自主性之间的冲突、私人医生避免遵守这些规则的策略、病人和倡议者设法避免强制性登记和检测的策略,以及医生/病人和公共卫生官员达成的妥协.最后对公共卫生政策提出建议,认识到强制性汇报存在的问题和卫生政策透明度的重要性.     

Jeri altneu sechzer (1926-2011)

Presents an obituary for Jeri Altneu Sechzer. Jeri studied at the University of Pennsylvania, where her mentor was the renowned physiological psychologist Elliot Stellar. She received her doctorate in 1962 with a specialty in physiological psychology. That same year she was elected to Sigma Xi, the scientific research society, and received the Creative Talent Award from the American Institute of Research for her doctoral dissertation. She completed a U.S. Public Health Service Postdoctoral Fellowship at the University of Pennsylvania School of Medicine, after which she accepted a position at Baylor University College, followed by a position at the New York Hospital-Cornell University Medical Center. She completed her career as a visiting professor in the Psychology Department at Pace University. Jeri's husband of 56 years, Philip, died in 2004. As a result of her experience looking after him during the long illness that preceded his death, she became interested in the psychological impact of the stresses that caregivers face. She was planning to organize a conference on this subject when she suffered her final illness, leading to her death on October 29, 2011, just before her 85th birthday. (PsycINFO Database Record (c) 2012 APA, all rights reserved).     

Impact of Organizational Identification and Psychological Safety on Initial Perceptions of Coworker Trustworthiness

Purpose

Initial trustworthiness perceptions serve as anchored reference points for subsequent trust perceptions and associated behavioral choices in organizations. Examining the relationship between the employee and the organization is an underexplored influence on such perceptions. This study is an investigation of how perceived psychological safety (PS) in the work environment and level of organizational identification (OI) influence initial perceptions of others?? trustworthiness.

Design/Methodology/Approach

Data were obtained through survey and scenario methods from a sample of high-potential managers (n?=?155) during participation in a leadership development training course.

Findings

Results demonstrate that both disposition to trust and PS have positive relationships with initial perceptions of others?? trustworthiness. There is also a significant negative moderating effect of OI on the relationship between psychology safety and perceived trustworthiness. PS has a strong positive significant relationship with initial perceptions of others?? trustworthiness when OI is low. This relationship is non-significant when OI is high.

Implications

This study provides evidence that the relationship between the employee and the organization can influence individual perceptions of initial trustworthiness in others.

Originality/Value

Aspects of the relationship between the trustor and the organization have not previously been considered as influences on initial trustworthiness perceptions. PS, often investigated as a direct influence on learning and performance, has not been previously examined as a socialized influence on trustworthiness perceptions.     

Personality and Trust Fosters Service Quality

Purpose

The purpose of this study was to determine the extent to which cognitive and affective trust mediate the service provider personality?Cservice quality relationship, controlling for customer personality.

Design/Methodology/Approach

Hypotheses were tested using a matched sample of 249 customer-service provider dyads.

Results

Service provider service orientation incrementally predicted customer cognitive trust in the service provider above and beyond customer agreeableness, which related significantly to affective and cognitive trust. Analyses further revealed that cognitive trust mediated the service provider service orientation?Cservice quality relationship.

Implications

Hiring service-oriented front-line employees may facilitate customer cognitive trust which in turn relates to service quality. In addition, training front-line employees to identify agreeable customers may facilitate the quick development of trusting relationships.

Originality/Value

This is the first study to simultaneously examine the impact of both the customer and the service provider personalities on customer trust and service quality in long-term relationships. Results demonstrated the role of cognitive trust as a mediator of the relationship between service orientation and service quality.     

"Like an uncle but more, but less than a father"-Irish children's relationships with nonresident fathers

Although previous research has highlighted the importance of the quality of nonresident father-child relationships for children's well-being, little is known about children's perspectives on what underpins feelings of closeness to their nonresident fathers. This qualitative study explored the processes that facilitate or constrain children's feelings of closeness to their nonresident fathers. Semistructured interviews were conducted with 27 children (ages 8 to 17) who had grown up in a single-mother household, where fathers were nonresident from early in the child's life. Findings revealed the fragility of children's ties with their nonresident fathers and the risk that nonresidence from the outset placed upon these relationships. Children's experiences of closeness to fathers were related to perceptions of their fathers' commitment to their relationship and his obligation to his parenting role, and to a sense of connection to and familiarity with their fathers. It was a challenge for children to feel connected to their fathers when contact arrangements were detached from caregiving activities and precluded immersion in each other's daily lives. Lack of effort on the part of fathers to maintain contact or failure to keep arrangements constrained children's feelings of closeness and gave rise to feelings of disappointment and anger. Children demonstrated their capacity to act as agents within their families as they made sense of these relationships for themselves and accepted or rejected their father as a person who could play a meaningful role in their lives. The implications of the findings for promoting positive relationships with nonresident fathers are discussed.     

Editorial

Abstract

The concept of mentalization (Fonagy, Steele, Moran, Steele, &; Higgitt, 1991 Fonagy, P., Steele, H., Moran, G., Steele, M. and Higgitt, A. 1991. The capacity for understanding mental states: The reflective self in parent and child and its significance of security of attachment. Infant Mental Health Journal, 13: 201–218. [Crossref], [Web of Science ®] , [Google Scholar]) has been used to describe the way in which the child's ability to understand his own and others' minds crucially depends on the developmental opportunity to recognize himself as represented in the mind of another. Within the context of a case presented for supervision, this paper discusses the importance of mentalization or ‘reflective function’ in the development of the psychological self, drawing on recent attachment-related research. Peter Webber's film Girl with a Pearl Earring is also presented and discussed as illustration of the psychotherapeutic significance of searching for the individual's inner psychological potential.