The big five,emotional exhaustion and citizenship behaviors in service settings: The mediating role of emotional labor

Emotional labor has been widely studied because of its association with emotional exhaustion. Individual differences in emotional labor however, have attracted less research attention. This study examined the mediating role of emotional labor in the relationship between the big five, emotional exhaustion and organizational citizenship behaviors. Using structural equation modeling it was found that emotionally unstable individuals tended to surface act and this was associated with increased emotional exhaustion. In contrast, agreeable and extraverted individuals engaged in more deep acting and this had a positive association with self-reported citizenship behaviors. The implications of the results for future research and practice are discussed.     

Help for the Significant Others of Bulimics

A quasi-experimental design was used to assess the effects of a 5-week assistance program for the significant others of bulimics. A knowledge test, an attitude survey, and a behavior device were used to evaluate the effects of the program. One or more of the three instruments was administered to an experimental group of significant others before (pretest) and after (posttest) they attended the assistance program. One or more of the three instruments was also administered to a control group of significant others before (pretest) and after (posttest) a 5-week period. During this period they did not attend the assistance program. No significant difference was found between the pretest and posttest scores of the control group on the three instruments at the .05 probability level. Experimental group posttest scores were significantly higher than their pretest scores on the three instruments at the .05 probability level. An anonymous evaluation conducted following the program also indicated significant others who attended the program found it to be beneficial.     

Feminine sex role and depression in middle-aged women

The present study was designed to investigate the relationship of sex-role orientation and depression in middle-aged women. It was hypothesized that middle-aged females who were clinically depressed would score higher in feminine characteristics on the Bem Sex Role Inventory (BSRI) than similar women who were not depressed. The subjects were two groups of women between the ages of 35 and 50. The clinical group consisted of 15 women who were currently diagnosed as depressive and who were undergoing treatment for depression at three local mental health centers. The nonclinical group consisted of 24 women who were not currently seeking treatment for depression and who had never undergone psychiatric treatment or therapy. All subjects were administered the BSRI and Beck's Depression Inventory.Results supported the hypothesis that depression in middle-aged females is related to their degree of acceptance of the traditional feminine role. For all subjects, depression scores were positively correlated with femininity scores. It was concluded that the woman who subscribes to a traditional feminine role stereotype has a greater vulnerability to depression in her middle years.     

Positive life events and social support and the relationship between life stress and psychological disorder

Conclusion In conclusion, the present research demonstrated the deleterious effects of negative life events. Number of negative events was a significant predictor of psychological disorder even when initial disorder was statistically controlled. The cross-sectional regression findings provided some support for the stress-buffering effects of positive life events, but these effects were nonsignificant when initial disorder was statistically controlled. The cross-sectional and prospective regression findings suggest that received social support, as measured by the ISSB, does not have a direct or stress-buffering effect on psychological disorder. These analyses, however, demonstrated the direct and stress-buffering effects of perceived social support, as measured by the ISEL, and the data suggest that the ISEL is a promising measure of this construct.The authors thank Sheldon Cohen who provided helpful comments on an earlier version of this article.     

Efficacy of Fun to Learn for the Young Program: Randomized Controlled Trial

Early intervention for children from disadvantaged backgrounds has been found to be effective in improving their learning and psychosocial outcomes. This study aimed to evaluate the efficacy of the Fun to Learn for the Young (FLY) program using randomized controlled trial design with no blinding of participants. Participants included 200 Hong Kong Chinese parent–child dyads (intervention:101; control: 99) with children aged 18?months from disadvantaged backgrounds. Participants were recruited from three non-governmental organizations. The intervention group participated in the 60-session FLY program which consisted of direct teaching to children and parent training. Parent participants from both groups completed questionnaires on child learning, child behavior and parenting before the intervention, at the end of 40 sessions, and 60 sessions. The children were individually assessed on their preschool concepts and language skills at these three time points. Results indicated that the children in the intervention group made more gains in preschool concepts, language skills, school readiness and motivation, compared with control group children (η _p ²?=?.018–.029). The results provided some initial evidence that the FLY program was an effective early intervention program in promoting child learning.     

Lack of early child care effects on school-age children's social competence and academic achievement

Teacher ratings of social competence and academic achievement were obtained from a sample of 127 Bermudian children at ages 5, 6, 7 and 8 years. The children were studied first during their pre-school years, when they had been exposed to various amounts and qualities of day care. Quality of care was found to be important to the children's intellectual and social development while they were in the day care settings but not after 1–4 years of primary schooling. In hierarchical and simultaneous regressions, family background characteristics, not child care amounts or qualities, were found to be predictive of social competence and academic achievement in the primary grades. By school age, the effects of infant and preschool child care experiences were no longer influential in children's development, but family background continued to be important. These findings and their implications for child care are discussed.     

Effects of setting and number of observations on generalizability of parent-child interactions in childhood obesity treatment

The generalizability of behaviors across observational conditions is a critical issue in behavioral assessment. Generalizability theory was used to examine two aspects of audio recorded parent-child interactions recorded over 6 days of home measurement and 1 day of laboratory measurement in a behavioral treatment program for childhood obesity. Families audiotaped parent-child home meetings during which they reviewed self-monitored diet and exercise records that were coded for the following types of interactions: praise statements, negative statements, prompts for new behaviors, and statements promoting problem solving. A similar meeting was audiotaped in our laboratory. The first question explored was the number of measurements needed to generalize to the universe of the six home measures. Results showed an increase in generalizability over measurements for each behavioral category. Using generalizability coefficients of .60 or more, praise, negative comments and prompts, respectively, could be reliably observed based on 1, 4, or 4 days of measurement. Second, the effects of setting (laboratory versus home) were assessed for 1 day of measurement in each environment. Again using generalizability coefficients of .60, generalizability analysis showed that the lab setting could not be generalized to the home setting based on 1 day of measurement, with generalizability coefficients ranging from .27 for negative comments to .57 for praise. Results suggest that 4 days of behavioral assessment in the home can be used to establish generalizable data for all the dependent measures studied. However, generalizability coefficients suggested that 1 day of laboratory measurement was not adequate to generalize to typical home behavior.This research was supported in part by Grant NIH HD 23713 awarded to the third author.