PREDICTING ORGANIZATIONAL EFFECTIVENESS FROM COMMUNICATION ACTIVITIES: A MULTIPLE INDICATOR MODEL

This study examines the effects of certain communication variables (member integration, boundary communication, environmental uncertainty, and system autonomy) on organizational effectiveness. While often discussed in the literature, these variables have not been precisely defined. As a result, a multiple indicator model using maximum likelihood estimates for each variable was created. Interviews with managers from 82 different organizations from a variety of industries are used to test the model. The results suggest that member integration and environmental uncertainty, when the latter is mediated by boundary communication, provide an excellent predictor of organizational effectiveness (R= .64). The results are discussed in light of the proposed theory along with implications for future research using intertypical sampling methods and LISREL analysis.     

On assessing verbal stimulus hierarchies1

Typical word-association procedures result in verbal response hierarchies for a specific stimulus word. The problem of assessing corresponding stimulus hierarchies is discussed Three approaches are entertained: obtaining associations to all of the words in the dictionary, clerical cross-indexing of existing response-hierarchy data, and obtaining backward associations which are then used in forward association. A comparison of data obtainable by the last two methods is presented.