CONFLICT MANAGEMENT, EFFICACY, AND PERFORMANCE IN ORGANIZATIONAL TEAMS

The study empirically links conflict management literature with research on efficacy and organizational teams. Sixty-one self-managing teams with 489 employees were recruited from the production department of a leading electronic manufacturer. Structural equation analysis supports the model that a cooperative instead of competitive approach to conflict leads to conflict efficacy that in turn results in effective performance as measured by managers. Findings suggest how organizational teams can be prepared to make use of their autonomy to deal with problems and conflicts so that they are productive.     

MEASUREMENT ERROR IN RESEARCH ON HUMAN RESOURCES and FIRM PERFORMANCE: HOW MUCH ERROR IS THERE AND HOW DOES IT INFLUENCE EFFECT SIZE ESTIMATES?

Studies of the relationship between human resource (HR) practices and firm performance typically use a single respondent to assess firm level HR practices or HR effectiveness. However, previous research in other substantive areas suggests that rater differences are a potentially important source of measurement error. We demonstrate analytically the potential consequences of both random and systematic measurement error in research on HR and firm performance. However, our main focus is on random error and we show how generalizability theory can be applied to obtain better estimates of reliability by simultaneously recognizing multiple sources (e.g., items, raters) of random measurement error. These more inclusive reliability estimates, in turn, offer the possibility of more precisely quantifying substantive relationships in the HR and firm performance literature. In our sample, reliabilities (as estimated by generalizability coefficients) for single-rater assessments of HR variables were generally below .50. This degree of measurement error, if present in substantive studies on HR and firm performance, could lead to considerable bias, given that an unstandardized regression coefficient is corrected for measurement error in the independent variable by dividing by its reliability coefficient (not its square root). We also found only limited convergent validity between HR and line managers ratings of a second type of HR measure, HR effectiveness. In general, our findings suggest that future researchers need to devote greater attention to measurement error and construct validity issues. Our study provides an example of how generalizability theory can be useful in this pursuit.     

Fear questionnaires for simple phobias: Psychometric evaluations for a Norwegian sample

The present study presents psychometric data for four different phobic fear questionnaires in a Norwegian sample of 284 subjects. The questionnaires concerned fear of flying, snakes, spiders and a questionnaire of general phobic complaints. The results showed a high estimate of internal consistency, and a very high test-retest reliability for all questionnaires. A low to moderate degree of intercorrelation between the questionnaires appeared. A clear sex difference emerged in responding to all four questionnaires. In addition, a clinical sample of phobics with fear of flying as the main symptom was compared to the larger sample on a fear of flying scale. The results showed a clear difference in responding between the samples. The present study concludes that the four different fear questionnaires yielded a high degree of reliability, and their use in clinical practice is encouraged.     

Resistance to Consultation: A Synthesis for Counselor-Consultants

The authors list and describe a number of types of consultee resistance that commonly occur during consultation and discuss methods and techniques for dealing with each. The article concludes with suggestions for empirical research to determine the effectiveness of various strategies for dealing with consultee resistance.     

Human psychobiology in Scandinavia: I. Psychophysiology—theory, method and empirical research

The present paper reviews Scandinavian contributions to the field of psychophysiology in a fifteen year perspective (1968–1983). Psychophysiology is defined as that domain within psychobiology where the investigator uses a physiological measure to indirectly assess a psychological construct, e.g. heart-rate to index anxiety. Only research that fit this definition is reviewed. Thus, research belonging to physiological psychology and behavior pharmacology is excluded. The paper is divided into several areas covering studies related to attention and the orienting response (OR); classical autonomic conditioning and biofeed-back learning; clinical psychology and behavior medicine; emotion and motivation, and methodological contributions. The review of studies related to attention and OR is focussed on the work by Näätänen and by Öhman who both have made distinguished contributions to this area of research. The so-called "prepared-learning" project is described as an example of Scandinavian conditioning studies. Other examples include Bohlin's research on attention and habituation, and the work by Schalling and by Fredrikson in clinical psychology and psychopathology. Norwegian research on muscle tension and respiratory activity done by Svebak is also reviewed. A total of 114 papers written by about 95 different researchers are reviewed. Thus, psychophysiology may be regarded as a firmly rooted research tradition in Scandinavia, both qualitatively and quantitatively. It is concluded that Scandinavian psychophysiology research is at the front line internationally concerning problem areas and methodology.     

Status of guidance in the elementary school: 1968–69

This study investigated some aspects of elementary school guidance and counseling in the 50 states and the 4 territories of America. Specifically such matters as number of counselors employed, their sources of financial support, professional background, certification, and state standards were examined. Counselors now working in elementary schools in the 50 states, the District of Columbia, and the Virgin Islands total 6,041. The majority are supported in part by federal funds, with 36 percent supported locally. Eighty to 90 percent of the counselors are trained in guidance and counseling. To date, 23 states indicated certification requirements specifically for counselors at the elementary level.