A model of users' satisfaction with Taiwan's Government website

Taiwan's Government web portal has been the sole communication link between citizens and E-Government since being launched in 2002 to provide citizens with government-related information promptly via effective classification. The assessment of the service quality and citizens' satisfaction with E-Government has rarely been explored. The present study explored how the service quality of E-Government subsequently affects the users' psychological and behavioral responses. A structural model was proposed that contained four constructs: service quality, service value, users' satisfaction, and behavioral intention as well as their interrelations. A survey was used to collect users' ratings. Structural equation modeling was applied to verify the factor analysis of the obtained data and fit of a model. Analyses indicated adequate fit of model as follows: E-Government service quality --> service value --> users' satisfaction --> behavioral intention.     

Haptic face processing.

We present an overview of a new multidisciplinary research program that focuses on haptic processing of human facial identity and facial expressions of emotion. A series of perceptual and neuroscience experiments with live faces and/or rigid three-dimensional facemasks is outlined. To date, several converging methodologies have been adopted: behavioural experimental studies with neurologically intact participants, neuropsychological behavioural research with prosopagnosic individuals, and neuroimaging studies using fMRI techniques. In each case, we have asked what would happen if the hands were substituted for the eyes. We confirm that humans can haptically determine both identity and facial expressions of emotion in facial displays at levels well above chance. Clearly, face processing is a bimodal phenomenon. The processes and representations that underlie such patterns of behaviour are also considered.     

The Role of Social Toxicity in Responses to a Slowly-Evolving Environmental Disaster: The Case of Amphibole Asbestos Exposure in Libby,Montana, USA

Experiencing a disaster has significant negative effects on psychological adjustment. Case study accounts point to two consistent trends in slowly-evolving environmental disasters: (a) patterns of negative social dynamics, and (b) relatively worse psychological outcomes than in natural disasters. Researchers have begun to explicitly postulate that the social consequences of slowly-evolving environmental disasters (e.g., community conflict) have their own effects on victims’ psychological outcomes. This study tested a model of the relationship between those social consequences and psychological adjustment of victims of a slowly-evolving environmental disaster, specifically those whose health has been compromised by the amphibole asbestos disaster in Libby, MT. Results indicate that experiencing greater community conflict about the disaster was associated with greater family conflict about the disaster which, in turn, was associated with greater social constraints on talking with others about their disease, both directly and indirectly through experiencing stigmatization. Experiencing greater social constraints was associated with worse psychological adjustment, both directly and indirectly through failed social support. Findings have implications for understanding pathways by which social responses create negative effects on mental health in slowly-evolving environmental disasters. These pathways suggest points for prevention and response (e.g., social support, stigmatization of victims) for communities experiencing slowly-evolving environmental disasters.     

Regulatory focus as a predictor of omission bias in moral judgment: Mediating role of anticipated regrets

Omission bias occurs when people are more reluctant to accept negative consequences caused by their actions than by their inaction. Recent research on omission bias in decision‐making has found evidence for individual differences, thus indicating that some people are more likely to show omission inclination than others. The present research aims to explore the role of regulatory focus as individual difference variables in omission bias. Moreover, we examine whether anticipated regret mediates the relationship between regulatory focus and moral judgement. Moral judgement tasks utilized include: (i) moral dilemma scenarios (Study 1); and (ii) ethical scenarios embracing apparent legal rule violations (Study 2). The results of both studies show that only prevention focus is significantly related to omission bias in moral judgement. Specifically, this relationship holds regardless of the nature of the ‘omission’ (whether they are deontological or utilitarian). In addition, anticipated regret/guilt for action was found to mediate the relationship between prevention focus and omission bias. Implications and limitations are discussed based on the results of the current study.     

The Flexible Correction Model: Bias Correction Guided by Naïve Theories of Bias

Psychological researchers have examined a broad array of biases and shortcomings of social perceivers. Less attention has been paid to how people react when they become concerned about the possibility of bias and attempt to correct or overcome the potential for bias. An early approach was to think of bias correction as “subtracting” information or reactions that are identified as coming from the biasing factor instead of the target. An alternative approach is to conceptualize bias correction as guided by social perceivers' naïve theories or perceptions of the bias at work. The subtraction theories were designed to deal with the assimilative biases typical of early priming experiments, but theory‐based corrections can readily deal with either assimilative or contrastive biases. We describe both types of correction theories, with a focus on the empirical support for theory‐based correction (and especially for the Flexible Correction Model). We also identify future directions for research on theory‐based correction.     

Sibling relationships and civic engagement: A longitudinal study of Chinese young adults

This study examined the longitudinal associations of sibling intimacy and conflict with civic attitudes and behaviours among Chinese young adults. At two time points separated by about 12 months, questionnaire data were collected from 272 Chinese college students (mean age at Time 1 = 19.68 years; 69% female), students who studied in Hong Kong and had at least one sibling. Students rated their intimacy and conflict with their siblings and their parents at Time 1, and their civic attitudes and behaviours at both time points. Hierarchical regression revealed that, controlling for demographic characteristics and parent–child intimacy and conflict, sibling intimacy predicted increases in both civic attitudes and behaviours. Sibling conflict was a non-significant predictor, however. Findings highlighted the roles of siblings in understanding civic development in young adulthood and the utility of targeting sibling intimacy as means to foster young adults' positive attitudes to and active participation in civic activities.     

Correction to: Development and Validation of Perceived Self-Transformation Scale for the Satir Model

Contemporary Family Therapy -