When apologies work: How matching apology components to victims’ self-construals facilitates forgiveness

Apologies are useful social tools that can act as catalysts in the resolution of conflict and inspire forgiveness. Yet as numerous real-world blunders attest, apologies are not always effective. Whereas many lead to forgiveness and reconciliation, others simply fall on deaf ears. Despite the fact that apologies differ in their effectiveness, most research has focused on apologies as dichotomous phenomena wherein a victim either (a) receives an apology or (b) does not. Psychological research has yet to elucidate which components of apologies are most effective, and for whom. The present research begins to address this gap by testing the theory that perpetrators’ apologies are most likely to inspire victim forgiveness when their components align with victims’ self-construals. Regression and hierarchical linear modeling analyses from two studies support the primary hypotheses. As predicted, victims reacted most positively to apologies that were congruent with their self-construals.     

Personality and prejudice: Extension to the HEXACO personality model

We modelled the associations between the HEXACO dimensions of personality, Social Dominance Orientation (SDO), Right‐Wing Authoritarianism (RWA) and prejudice towards dangerous, derogated and dissident groups (N = 454 undergraduates). Consistent with a Big‐Five model, low Openness to Experience predicted RWA and therefore dangerous and dissident group prejudice. As predicted, low Emotionality (and Openness) rather than Agreeableness predicted SDO and therefore derogated and dissident group prejudice. Comparison with meta‐analytic averages of Big‐Five data supported expected similarities and differences in the association of Big‐Five and HEXACO models of personality with ideology. Finally, Honesty‐Humility simultaneously predicted increases in RWA but decreases in SDO, and thus opposing effects on prejudice. These opposing effects have gone unidentified in research employing Big‐Five models of personality structure. Copyright © 2010 John Wiley & Sons, Ltd.     

Learn locally, think globally. Exemplar variability supports higher-order generalization and word learning

Research suggests that variability of exemplars supports successful object categorization; however, the scope of variability's support at the level of higher-order generalization remains unexplored. Using a longitudinal study, we examined the role of exemplar variability in first- and second-order generalization in the context of nominal-category learning at an early age. Sixteen 18-month-old children were taught 12 categories. Half of the children were taught with sets of highly similar exemplars; the other half were taught with sets of dissimilar, variable exemplars. Participants' learning and generalization of trained labels and their development of more general word-learning biases were tested. All children were found to have learned labels for trained exemplars, but children trained with variable exemplars generalized to novel exemplars of these categories, developed a discriminating word-learning bias generalizing labels of novel solid objects by shape and labels of nonsolid objects by material, and accelerated in vocabulary acquisition. These findings demonstrate that object variability leads to better abstraction of individual and global category organization, which increases learning outside the laboratory.     

The Magnitude and Extent of Cheating and Response Distortion Effects on Unproctored Internet‐Based Tests of Cognitive Ability and Personality

The use of unproctored internet‐based testing (UIT) for employee selection is quite widespread. Although this mode of testing has advantages over onsite testing, researchers and practitioners continue to be concerned about potential malfeasance (e.g., cheating and response distortion) under high‐stakes conditions. Therefore, the primary objective of the present study was to investigate the magnitude and extent of high‐ and low‐stakes retest effects on the scores of a UIT speeded cognitive ability test and two UIT personality measures. These data permitted inferences about the magnitude and extent of malfeasant responding. The study objectives were accomplished by implementing two within‐subjects design studies ( Study 1 N=296; Study 2 N=318) in which test takers first completed the tests as job applicants (high‐stakes) or incumbents (low‐stakes) then as research participants (low‐stakes). For the speeded cognitive ability measure, the pattern of test score differences was more consonant with a psychometric practice effect than a malfeasance explanation. This result is likely due to the speeded nature of the test. And for the UIT personality measures, the pattern of higher high‐stakes scores compared with lower low‐stakes scores is similar to those reported for proctored tests in the extant literature. Thus, our results indicate that the use of a UIT administration does not uniquely threaten personality measures in terms of elevated scores under high‐stakes testing that are higher than those observed for proctored tests in the extant literature.     

Knowledge applied to new domains: The unconscious succeeds where the conscious fails

A common view holds that consciousness is needed for knowledge acquired in one domain to be applied in a novel domain. We present evidence for the opposite; where the transfer of knowledge is achieved only in the absence of conscious awareness. Knowledge of artificial grammars was examined where training and testing occurred in different vocabularies or modalities. In all conditions grammaticality judgments attributed to random selection showed above-chance accuracy (60%), while those attributed to conscious decisions did not. Participants also rated each string’s familiarity and performed a perceptual task assessing fluency. Familiarity was predicted by repetition structure and was thus related to grammaticality. Fluency, though increasing familiarity, was unrelated to grammaticality. While familiarity predicted all judgments only those attributed to random selection showed a significant additional contribution of grammaticality, deriving primarily from chunk novelty. In knowledge transfer, as in visual perception (Marcel, 1993), the unconscious may outperform the conscious.     

A validation of well-being and happiness surveys for administration via the Internet

Internet research is appealing because it is a cost- and time-efficient way to access a large number of participants; however, the validity of Internet research for important subjective well-being (SWB) surveys has not been adequately assessed. The goal of the present study was to validate the Satisfaction With Life Scale (SWLS; Diener, Emmons, Larsen, & Griffin, 1985), the Positive and Negative Affect Schedule (PANAS-X; Watson & Clark, 1994), and the Subjective Happiness Scale (SHS; Lyubomirsky & Lepper, 1999) for use on the Internet. This study compared the quality of data collected using paper-based (paper-and-pencil version in a lab setting), computer-based (Web-based version in a lab setting), and Internet (Web-based version on a computer of the participant’s choosing) surveys for these three measures of SWB. The paper-based and computer-based experiment recruited two college student samples; the Internet experiments recruited a college student sample and an adult sample responding to ads on different social-networking Web sites. This study provides support for the reliability, validity, and generalizability of the Internet format of the SWLS, PANAS-X, and SHS. Across the three experiments, the results indicate that the computer-based and Internet surveys had means, standard deviations, reliabilities, and factor structures that were similar to those of the paper-based versions. The discussion examines the difficulty of higher attrition for the Internet version, the need to examine reverse-coded items in the future, and the possibility that unhappy individuals are more likely to participate in Internet surveys of SWB.     

Psychometric properties of the Muscle Appearance Satisfaction Scale among Irish and British men

The psychometric soundness of the Muscle Appearance Satisfaction Scale (MASS; Mayville, Williamson, White, Netemeyer, & Drab, 2002), a measure of muscle dysmorphia symptoms, was investigated using two independent online samples of Irish and British men (ns = 307 and 306, respectively). Exploratory and confirmatory factor analyses showed that, compared to the original 5-component solution for the 19-item MASS, a 6-item unidimensional version offered better fit to the data. Findings further upheld the internal consistency reliability, construct validity (e.g., via its associations with internalization of the muscular ideal and physical appearance comparisons), and discriminant validity (e.g., via its nonsignificant relationship with social desirability) of the MASS's scores. The limitations associated with the current research are discussed and directions for future research are articulated.     

Direct learning in dynamic touch

A dynamic touch paradigm in which participants judged the lengths of rods and pipes was used to test the D. M. Jacobs and C. F. Michaels (2007) theory of perceptual learning. The theory portrays perception as the exploitation of a locus on an information manifold and learning as continuous movement across that manifold to a new locus, as guided by information available in feedback. The information manifold was defined as a 1-dimensional space of inertial variables. To encourage maximal learning, a 2-step procedure was used in each of 2 experiments. Each step comprised a pretest to identify the starting locus on the information manifold, a practice phase in which feedback specifying the optimal locus was given, and a posttest in which the ending locus on the manifold was identified. In the 2nd step, a different feedback variable specified a different optimum. In both experiments, participants, who sometimes began at different loci, showed the predicted movement toward the optimum in each phase. Whereas previous applications of the theory posit the existence of information-for-learning without identifying a candidate variable, such a candidate is identified.     

The Contributions of Personality to Organizational Behavior and Psychology: Findings,Criticisms, and Future Research Directions

Skepticism regarding the importance of personality traits as predictors of organizational behavior criteria has given way to an appreciation of the broad array of work outcomes predicted by personality. This article considers the effects of the five‐factor model (‘Big Five’) personality traits on the following work outcomes: (1) job performance; (2) work motivation; (3) job attitudes; (4) leadership; (5) power, politics, and influence; (6) stress, adaptability, and coping; (7) team effectiveness; (8) counterproductive/deviant workplace behaviors; (9) workplace accidents; and (10) conflict and negotiation. Two contemporary criticisms of personality research in organizational behavior – that the validities are small and that faking undermines the usefulness of personality inventories in employment contexts – are then evaluated. Finally, a brief agenda for future research is provided which highlights needed areas of advancement.     

When earning is beneficial for learning: The relation of employment and leisure activities to academic outcomes

The present study investigates the joint effect of the quantity and quality of out-of-school activities (i.e., employment and leisure) on academic outcomes (i.e., well-being, study attitude, and academic performance) among 230 undergraduates. A series of hierarchical regression analyses show that spending too much time in both employment and leisure activities has negative relations with undergraduates’ academic outcomes. Work-study interference fully mediated the effect of time engagement in student employment on students’ reported well-being. These findings support a conflict perspective on multiple role engagement. However, results also show positive effects of activities depending on job demand and autonomy and level of autonomous motivation to engage in these activities. We conclude that out-of-school activities can be beneficial for students’ academic outcomes and preparation for the labor market when perceived as relevant for their academic study and performed in a balanced, autonomous way.