Measuring Judgments of Professionals: Using Vignettes in a Social Survey About Patient Confusion

The use of a factorial survey to measure the clinical judgments of professionals is described. This design allows the researcher to partial out the effects of variables on clinical decision making while using probability sampling. Methods frequently used to study judgments are reviewed and a study of nurses' judgments about patients' confusional episodes are used to illustrate the application of the factorial survey. Acute confusion in patients is a common clinical problem for nurses working in medical-surgical units in acute care hospitals. Using the factorial survey to study a real-life problem such as confusion demonstrates how this design can be used to test judgments in complex clinical situations, to aid in concept development, and to identify consensus among professionals.     

Observers' benefit finding for victims: Consequences for perceived moral obligations

In three studies we examined how observers making meaning of victimization by finding benefits for the victim leads to the perception that victims are morally obligated to help others and not do harm. In Experiment 1, participants perceived a victim as having greater moral obligations when the meaning of victimization was considered for the victim rather than the perpetrator. This effect on moral obligations was mediated by the extent to which participants believed victims should have found benefits. Experiments 2 and 3 examined the consequences when victims fail or fulfill their moral obligations. Greater social distance from a victim who did harm was sought when participants focused on the meaning of victimization for the victim as compared to the perpetrator. Less social distance from a victim who helped was sought when participants focused on the meaning of victimization for the victim as compared to the perpetrator or when they made no meaning. These studies show that how observers make meaning of victimization has implications for subsequent responses to victims. Copyright © 2010 John Wiley & Sons, Ltd.     

Off-task Behaviours and Outcomes: An Exploratory Investigation of a Neglected Domain in Organisational Behaviour

Bien que les travailleurs s'adonnent à la fois à nombre de tâches formelles et informelles, les recherches centrées sur le comportement organisationnel s'intéressent préférentiellement aux conduites formelles et à leur produit. Quand l'attention se porte sur les comportements informels, c'est généralement pour les atténuer ou les éliminer. On soutient dans cet article que les comportements informels doivent être pris en considération même si c'est la tâche à accomplir qui est l'objet de la problématique. On a, dans deux recherches exploitant des échantillons de 133 et 137 individus, relevé une série de comportements informels et étudié la relation entre leur fréquence d'apparition et la satisfaction. Les implications des comportements informels sont analysées du point de vue de la nature changeante du travail.
Although people at work engage in a number of on-task and off-task behaviours, the preponderance of behavioural research in organisations is directed towards on-task behaviours and the outcomes resulting from them. When attention is paid to off-task behaviours, it is usually directed at decreasing or eliminating such behaviours. The position taken here is that off-task behaviours must be understood even if our concern is with task behaviour. Two studies, with samples of 137 and 133 persons, identified a subset of off-task behaviours and explored the relationship of their reported occurrence to job satisfaction. Implications of off-task behaviour at work are discussed with respect to the changing nature of work.