Holistic processes in the perception and transformation of disoriented figures

Two experiments tested whether mental rotation of complex, hierarchical stimuli occurs holistically or separately at global and local levels of structure. Large (global) letters were constructed from spatial arrangements of small (local) letters. Reflection conditions (normal vs. reflected) were produced by varying the two levels independently. The task was structured so that subjects could rotate one level of the stimulus in some conditions but had to rotate both levels in other conditions. Experiment 1 showed that rotation rate was not affected by the number of levels that had to be rotated to make a reflection decision. This result implies that the rotation of global and local levels occurred together rather than sequentially. Experiment 2 showed that the rotation of the two levels was holistic as opposed to parallel and independent. The results also demonstrate that global information is processed faster than local information regardless of whether or not a rotation is performed. These findings are discussed in relation to theories of mental rotation and global precedence.     

ON THE PRAGMATICS OF SOCIAL THEORY: THE CASE OF ELIAS'S “ON THE PROCESS OF CIVILIZATION”

This paper proposes a new approach to the study of sociological classics. This approach is pragmatic in character. It draws upon the social pragmatism of G. H. Mead and the sociology of texts of D. F. McKenzie. Our object of study is Norbert Elias's On the Process of Civilization. The pragmatic genealogy of this book reveals the importance of taking materiality seriously. By documenting the successive entanglements between human agency and nonhuman factors, we discuss the origins of the book in the 1930s, how it was forgotten for 30 years, and how in the mid‐1970s it became a sociological classic. We explain canonization as a matter of fusion between book's material form and its content, in the context of the paperback revolution of the 1960s, the events of May 1968, and the demise of Parsons’ structural functionalism, and how this provided Elias with an opportunity to advance his model of sociology.     

Consumer complaints and recovery through guaranteeing self‐service technology

Self‐service technologies are shaping the future of consumer behaviour, yet consumers often experience service failure in this context. This conceptual paper focuses on self‐service technology failure and recovery. A consumer perspective is taken. Recovering from self‐service technology failure is fraught with difficulty, mainly because of the absence of service personnel. The aim of this paper is to present a theoretical framework and associated research propositions in respect to the positive role that service guarantees can play in the context of self‐service technology failure and recovery. It contributes to the consumer behaviour domain by unifying the theory pertaining to consumer complaint behaviour, service recovery, specifically consumers' perceptions of justice, and service guarantees, which are set in a distinctive self‐service technology context. It is advanced that service guarantees, specifically multiple attribute‐specific guarantees, are associated with consumer voice complaints following self‐service technology failure, which is contingent on the attribution of blame in the light of consumers' production role. Service guarantees are argued to be associated with consumers' perceptions of just recovery in the self‐service technology context when they promise to fix the problem, compensate only when the problem cannot be remedied, offer a choice of compensation that is contingent on failure severity, afford ease of invocation and collection, and provide a personalised response to failures. Previous classifications of SSTs are used to highlight the applicability of guarantees for different types of SSTs. Managerial implications based on the theoretical framework are presented, along with future research directions. Copyright © 2011 John Wiley & Sons, Ltd.     

Phonon densities of states of gamma-cerium and delta-cerium measured by time-of-flight inelastic neutron scattering

Time-of-flight inelastic neutron scattering spectra were measured on cerium metal at temperatures near the fcc (gamma)-to-bcc (delta) transition temperature. Phonon density-of-states (DOS) curves were extracted from data acquired over a wide range of momentum transfers. A large softening of the phonon DOS was found in going from gamma-cerium to delta-cerium, and this accounts for an increase in vibrational entropy of (0.71 +/- 0.05)k _B/atom. To be consistent with the latent heat of the gamma-delta transition, this increase in vibrational entropy must be accompanied by a large decrease in electronic entropy. The results not only confirm the recent discovery of a significant electronic contribution to the gamma-delta transition but also suggest that it may be twice that previously reported.     

Bibliography

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Young Christians in Russia by Michael Bourdeaux and Katharine Murray, Lakeland, 1976, 156 pp., 75P.

The Serbian Orthodox Church 1920–1970 a volume to commemorate the 50th anniversary of the re‐establishment of the Serbian Patriarchate (Srpska Travoslavna Crkva 1920–1970: Spomenica 50‐Godisnjici Vaspostavljanja Srpske Tatriarsije) published by the Holy Episcopal Synod of the Serbian Orthodox Church, Belgrade, 1970,539 pp., no price indicated.

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St. Seraphim of Sarov by Valentine Zander, SPCK, London, 1975, 150 pp. £2.50.     

What Can Spatial Deficits Teach Us About Feature Binding and Spatial Maps?

The “binding problem” is discussed with reference to feature integration and visual search. Neuropsychological and neurophysiological findings support the existence of multiple visual areas within the primate cortex that respond to primary features of objects and spatial locations. Evidence from studies with hemineglect and Balint's syndrome supports the role of spatial attention in feature integration and demonstrates the necessity for an intact, explicitspatial representation. Some implicit spatial maps remain intact but are not sufficient to support the perception of properly bound features. The evidence suggests strong interactions between parietal spatial representations and temporal feature representations in feature integration.     

Transitivity for height versus speed: To what extent do the under-7s really have a transitive capacity?

Transitive inference underpins many human reasoning competencies. The dominant task (the “extensive training paradigm”) employs many items and large amounts of training, instilling an ordered series in the reasoner's mind. But findings from an alternative “three-term paradigm” suggest transitivity is not present until 7 + years. Interestingly, a second alternative paradigm (the “spatial task”), using simultaneously displayed height relationships to form premise pairs, can uphold the 4-year estimate. However, this paradigm risks cueing children and hence is problematic. We investigated whether a height-task variant might correspond to a more ecologically valid three-term task. A total of 222 4–6-year-olds either completed a modified height task, including an increased familiarisation phase, or a computer-animated task about cartoon characters running a race in pairs. Findings confirmed that both tasks were functionally identical. Crucially, 4-year-olds were at chance on both, whereas 6-year-olds performed competently. These findings contrast with estimates from all three paradigms considered. A theoretical evaluation of our tasks and procedures against previous ones, leads us to two conclusions. First, our estimate slightly amends the 7-year estimate offered by the three-term paradigm, with the difference explained in terms of its greater relevance to child experiences. Second, our estimate can coexist alongside the 4-year estimate from the extensive training paradigm. This is because, applying a recently developed “dual-process” conception of reasoning, anticipates that extensive training benefits a species-general associative system, while the spatial paradigm and three-term paradigm can potentially index a genuinely deductive system, which has always been the target of transitive research.     

Seven Paths of the Hero in Lord of the Rings: The Path of the Wizard

The test for a wizard, already the wisest of the wise, is to resist arrogance and serve those less wise. If he passes this test, a time will come when he must willingly accept his own death in order to be transformed into something still greater. In Tolkien's great story, Lord of the Rings, the wizard Saruman fails his tests, while Gandalf passes with flying colors. Where once Saruman was the stronger of the two, now Gandalf easily surpasses Saruman's powers. Gandalf the Grey becomes Gandalf the White, taking on Saruman's mantle. When the dwarf Gimli comments that Gandalf is dressed all in white now, Gandalf replies “Yes, I am white now. Indeed I am Saruman, one might almost say. Saruman as he should have been.”