Why and for whom does the pressure to help hurt others? Affective and cognitive mechanisms linking helping pressure to workplace deviance

Scholars are paying increasing attention to the “dark side” of citizenship behavior. One aspect of this dark side that has received relatively scant attention is “helping pressure”—an employee's perception that s/he is being encouraged to, or otherwise feels that s/he should, enact helping behavior at work. Drawing from theory associated with work stress, we examine affective and cognitive mechanisms that potentially explain why helping pressure, counterintuitively, may lead employees to engage in deviant behavior instead. Beyond examining these possible mechanisms, we also answer calls to identify a potential buffer to these effects. Drawing from self-determination theory, we examine how an employee's intrinsic motivation for citizenship may lessen the deleterious consequences of helping pressure at work. In two studies (a within-individual experience-sampling study and a two-wave between-individual study), we find consistent evidence that helping pressure has a positive indirect relationship with deviant behavior through increased negative affect. Further, we find evidence that intrinsic motivation for citizenship weakens the positive relationship of helping pressure with negative affect, buffering the indirect effect on subsequent deviant behavior. Theoretical and practical implications of these findings for the study of helping pressure at work are discussed.     

Recognizing images: The role of motivational significance,complexity, social content,age, and gender

Memory for affective events plays an important role in determining people’s behavior and well-being. Its determinants are far from being completely understood. We investigated how recognition memory for affective pictures depends on pictures’ motivational significance (valence and arousal), complexity (figure-ground compositions vs. scenes), and social content (pictures with people vs. without people) and on observers’ age and gender. Younger, middle-aged, and older adults viewed 84 pictures depicting real-life situations. After a break, the participants viewed 72 pictures, half of which had been viewed previously and half of which were novel, and were asked to endorse whether each picture was novel or had been presented previously. Hits, false alarms, and overall performance (discrimination accuracy) were our dependent variables. The main findings were that, across participants, recognition memory was better for unpleasant than pleasant pictures and for pictures depicting people than pictures without people. Low-arousal pictures were more accurately recognized than high-arousal pictures, and this effect was significantly larger among middle-aged and older adults than younger adults. Recognition memory worsened across adulthood, and this decline was steeper among men than women. Middle-aged and older women outperformed their male counterparts. This study suggests that how well we are able to successfully discriminate previously seen pictorial stimuli from novel stimuli depends on several pictures’ properties related to their motivational significance and content, and on observer’s age and gender.     

Developmental kinesics: How children acquire communicative and non-communicative nonverbal behavior

This article is a position paper concerning the major issues in the study of children's acquistion of nonverbal behavior. In linguistic theory non-verbal behavior may be considered irrelevant, it may be condsidered the precursor of verbal language, or it may be viewed as an integral part of human communication which is verbal and nonverbal. The author opts for the latter theory. Concerning the relationship between what is innate and what is learned, the paper discusses that nonverbal expression is innate, but culture determines its forms and its uses. The paper then presents a brief history of Developmental Kinesics, explaining its technical difficulties and its methodological complexities. It proceeds by documenting the function of maternal nonverbal behavior towards the neonate. Finally, the paper treats the levels of analysis. A distinction is drawn between communicative and non-communicative nonverbal behavior. Its affective, emotional function relates to ego state; its regulatory function governs face-to-face interaction; and its referential, informative function pertains to the message proper. The child also acquires the non-interactional aspects of body movements which distinguish different peoples. Expression and perception must be studied separately; and finally, nonverbal behavior has to be correlated with verbal behavior and particular attention has to be focused on the double bind.     

Ego development and the ethics of care and justice: the relations among them revisited

This study examined the links among ego development and the ethics of care and justice in 144 Norwegian men and women, 15 to 48 years old, taking into consideration age, sex, education, and verbal intelligence. As expected, the relationship between Loevinger's model of ego development and care-based moral reasoning as measured with Skoe's Ethic of Care Interview (ECI) was significantly stronger than the one between ego development and justice as measured with Rest's Defining Issues Test (DIT). Both ethics correlated significantly with verbal ability. Analyses showed that beyond its overlap with verbal intelligence, the variance shared between the ECI and ego development was substantial. By contrast, when verbal intelligence was controlled, the DIT was not significantly related to ego development or to the care ethic.     

Processing of temporal duration information in working memory after frontodorsal tumour excisions

This study aimed to test the hypothesis that impairments of temporal duration processing after frontal lobe lesions reflect deficits in executive monitoring functions rather than a domain-specific deficit in the maintenance of duration information in working memory. Patients with frontodorsal lesions, clinical controls with post-central lesions, and healthy controls performed recognition and classification tasks, which should allow for testing maintenance and monitoring functions, respectively. Results showed mild non-selective impairments of the frontal patients on both temporal and spatial recognition tasks, but a marked selective degradation on temporal classification while performance on spatial classification was unimpaired. This suggests that maintenance of duration information in working memory after frontal lesions is basically preserved but that, depending on executive task characteristics, there is a specific deficit in the strategic organization of this type of information.     

Priming visual face-processing mechanisms: electrophysiological evidence

Accumulated evidence from electrophysiology and neuroimaging suggests that face perception involves extrastriate visual mechanisms specialized in processing physiognomic features and building a perceptual representation that is categorically distinct and can be identified by face-recognition units. In the present experiment, we recorded event-related brain potentials in order to explore possible contextual influences on the activity of this perceptual mechanism. Subjects were first exposed to pairs of small shapes, which did not elicit any face-specific brain activity. The same stimuli, however, elicited face-specific brain activity after subjects saw them embedded in schematic faces, which probably primed the subjects to interpret the shapes as schematic eyes. No face-specific activity was observed when objects rather than faces were used to form the context. We conclude that the activity of face-specific extrastriate perceptual mechanisms can be modulated by contextual constraints that determine the significance of the visual input.     

Targets of the memorized position and visual contexts]

The goal of this study was to determine whether a sensorimotor or cognitive encoding is used to encode a target position and save it into iconic memory. The methodology consisted of disrupting a manual aiming movement to a memorized visual target by displacing the visual field containing the target. The nature of the encoding was inferred from the nature and the size of the errors relative to a control. The target was presented either centrally or in the right periphery. Participants moved their hand from the left to the right of fixation. Black and white vertical stripes covered the whole visual field. The visual field was either stationary throughout the trial or was displaced to the right or left at the extinction of the target or at the start of the hand movement. In the latter case, the displacement of the visual field obviously could only be taken into account by the participant during the gesture. In this condition, our hypothesis was that the aiming error would follow the direction of visual field displacement. Results showed three major effects: (1) Vision of the hand during the gesture improved the final accuracy; (2) visual field displacement produced an underestimation of the target distance only when the hand was not visible during the gesture and was always in the same direction displacement; and (3) the effect of the stationary structured visual field on aiming precision when the hand was not visible depended on the distance to the target. These results suggest that a stationary structured visual field is used to support the memory of the target position. The structured visual field is more critical when the hand is not visible and when the target appears in peripheral rather than central vision. This suggests that aiming depends on memory of the relative peripheral position of the target (allocentric reference). However, in the present task, cognitive encoding does not maintain the "position" of the target in memory without reference to the environment. The systematic effect of the visual field displacement on the manual aiming suggests that the role of environmental reference frames in memory for position is not well understood. Some studies, in particular those of Giesbrecht and Dixon (1999) and Glover and Dixon (2001), suggested differing roles of the environment in the retention of the target position and the control of aiming movements toward the target. The present observations contribute to understanding the mechanism involved in locating and grasping objects with the hand.     

Functionality and spatial relations in memory and language

We examined whether the functionality of spatial relations affects the construction and memory of information in situation models. A functional relationship involves the interaction of entities that is implied by either typical use or contextual demands. Previous research has shown that spatial relations are less likely to be encoded during comprehension unless there is extensive prior knowledge, explicit instructions to attend to spatial information, or a clear emphasis on spatial information. If the construction of a situation model is guided by a need to understand the functional structure of a situation, then functional spatial relations should be more likely to be encoded. The results of our study showed that sentences with functional spatial relations were read faster and remembered better in both recall and recognition tests than sentences with nonfunctional spatial relations.     

Auditory language comprehension: an event-related fMRI study on the processing of syntactic and lexical information

The functional specificity of different brain regions recruited in auditory language processing was investigated by means of event-related functional magnetic resonance imaging (fMRI) while subjects listened to speech input varying in the presence or absence of semantic and syntactic information. There were two sentence conditions containing syntactic structure, i.e., normal speech (consisting of function and content words), syntactic speech (consisting of function words and pseudowords), and two word-list conditions, i.e., real words and pseudowords. The processing of auditory language, in general, correlates with significant activation in the primary auditory cortices and in adjacent compartments of the superior temporal gyrus bilaterally. Processing of normal speech appeared to have a special status, as no frontal activation was observed in this case but was seen in the other three conditions. This difference may point toward a certain automaticity of the linguistic processes used during normal speech comprehension. When considering the three other conditions, we found that these were correlated with activation in both left and right frontal cortices. An increase of activation in the planum polare bilaterally and in the deep portion of the left frontal operculum was found exclusively when syntactic processes were in focus. Thus, the present data may be taken to suggest an involvement of the left frontal and bilateral temporal cortex when processing syntactic information during comprehension.     

Key Word Index to Volume 52

Other Index

Key Word Index to Volume 52