Media Appropriateness

This study assesses a scale measuring appropriateness of media for a variety of organizational communication activities and then compares seven media across six organizational sites. The ranking of media were face-to-face, telephone, meetings, desktop video and videoconferencing, voice mail, text, and electronic mail. Although information exchange and socioemotional relations dimensions emerged, the first provided a parsimonious solution. Multidimensional scaling placed traditional media in separate clusters, and new media together with some instances of text and phone, along interpersonal-mediated and synchronous-asynchronous axes. The appropriateness of face-to-face and meetings did not change over time, whereas ratings of phone and text (to some extent) and new media did. Appropriateness of new media was weakly associated with use. finally, there was very little evidence of social information processing influence on appropriateness, except for organizational newcomers’ratings of the newest medium, desktop video.     

BENEFIT COVERAGE AND EMPLOYEE COST: CRITICAL FACTORS IN EXPLAINING COMPENSATION SATISFACTION

This research examined the joint effects of benefit coverage and the costs borne by employees on multiple dimensions of compensation satisfaction. Information regarding pay and benefit practices was collected by interviewing personnel specialists and reviewing policy and procedure documents in eight organizations. At a later time, satisfaction data were collected from employees via mail surveys. The results indicated that satisfaction with benefits increased with improved coverage and decreased with higher employee costs. Employees were particularly sensitive to variation in the cost of health insurance. Also, for respondents possessing accurate information about actual coverage levels, the relationship between coverage and satisfaction was more pronounced. For the organizations studied here, salaries and benefits were being administered using compensatory allocation rules. Salary levels were negatively correlated with the levels of benefit coverage, and the various components of the compensation systems covaried in complex ways. The methodological implications associated with this research are emphasized and suggest that the interpretability of much of the past research devoted to employee benefits has been compromised.     

RELIABILITIES OF RATINGS AVAILABLE FROM THE DICTIONARY OF OCCUPATIONAL TITLES

Job analysts who collect occupational information for the Dictionary of Occupational Titles observed and interviewed job incumbents representing 20 diverse occupations and rated each occupation on a wide variety of characteristics following standard United States Employment Services procedures. On the basis of four ratings, the large majority of 70 scales were found to have coefficient alpha (or KR-20) reliabilities in excess of .SO, and 25 scales had reliabilities ranging from .90 to .98; a variance ratio procedure yielded largely consistent estimates. Reliabilities were similar to those found in an earlier study using different procedures and were similar to those from a well-developed, occupa-tionally anchored scale of "Job Complexity," developed for this study. Scales representing broad, abstract job characteristics tended to have higher reliabilities than scales representing more concrete job characteristics.     

Counseling Foreign Law Students

This article examines issues that foreign students studying law in the United States may encounter, issues that are proposed within the context of existing information on foreign students, law students, and the law school experience. Implications for counseling are discussed.     

Family-of-Origin Experiences and Conflict Resolution Behaviors of Young Adult Dating Couples

This study was conducted to explore the relationship among retrospective reports of family-of-origin functioning, reported perceptions of a laboratory-based conflict resolution discussion, and outsiders' ratings of communication behaviors between young adult dating couples, with a special focus on predicted gender differences. Sixty-three couples aged 18 to 24 participated in this study. A Revealed Differences task was used to elicit discussion about an issue identified as discordant for the couple on a Relationship Issue Questionnaire. Family-of-origin variables were related to both men's and women's perceptions of the conflict, as well as outsiders' ratings of their conflict resolution behaviors. However, the conflict resolution behaviors and perceptions of men and women were associated with distinctly different aspects of functioning in their families of origin. Further, women's families-of-origin factors were more prominent for the couples' communication behaviors because they indicated a greater number of significant correlations between the women's families of origin and: 1) perceptions of the conflict resolution discussion by both the men and women, and 2) the observed conflict resolution behaviors of both men and women. These findings are discussed in the context of both the relevant research and important social-political influences.