THE VALIDATION OF A MINICOURSE FOR TELEPHONE COMPANY SWITCHING TECHNICIANS1

The introduction of electronic switching equipment has changed the nature of the telephone company switching job. A lengthy and complex training program must be completed before an employee can perform the electronic switching job. Because of the high cost of this training a more elaborate, second-stage selection procedure was developed. The ESS Minicourse was designed to be a self-paced content valid sample of ESS training which would be suitable for use with job candidates without any previous telephone company experience. A criterion-related validity study was undertaken to provide further evidence of validity as well as data helpful in setting a cutting score. Results showed that a combination of time to complete the Minicourse and performance on the objective tests was predictive of time to complete self-paced training in electronic switching. Cross- validated estimates of validity were used to develop estimates of u'tility given different selection ratios.     

Roles of the Drug Abuse Counselor in a Correctional Facility

This article focuses on the variety of roles that counselors working with drug offenders are expected to undertake. The authority, counseling, and intercessor roles are discussed, as well as the unwritten roles that are assumed by drug abuse counselors. Potential role conflicts and their effects, both on drug abuse counselors and on their clients, are addressed.     

Relabeling and Reframing Reconsidered: The Beneficial Effects of a Pathological Label

Traditional labeling theory usually contends that pathological labels contribute to pathology and benign labels help alleviate it. However, it is likely that the role of pathological labels as the cause of pathology has been overstated and over-generalized. Family therapists have probably overused the practice of substituting a benign label for a pathological label—relabeling. In fact, there are many families in which a pathological label applied to one family member may have beneficial impact on the family system, including that member. Five such cases are presented, and labeling theory is reviewed. Definitions of the terms reframing and relabeling are suggested, and the differing implications of diagnosis and labeling theory are discussed.     

The Results of Family Therapy Revisited: The Nonbehavioral Methods

Studies from 1971 to 1976 reporting on the outcome of the nonbehavioral family therapies are analyzed and critically reviewed. Such research has increased in both quality and quantity since 1970 and, broadly speaking, has legitimized the status of family therapy as a viable mode of helping. Particularly potent effects were noted for family therapy as an alternative to psychiatric hospitalization, with psychosomatic problems in children and adolescents, and in certain applications with parent-child and parent-adolescent relationships. However, a number of studies comparing family therapy with no formal treatment or an alternative treatment found little difference in outcome. Problems in family therapy outcome research are discussed and some future directions suggested.     

Personality Type Differentiation of Employed Versus Unemployed Clients

The 16 Personality Factors (16 PF) Test was used to determine if personality variables were significantly different for employed and unemployed clients. The results of the study indicate that demographic data failed to demonstrate any significant difference but that four factors on the 16 PF were found to be significant. Results should be of great interest to all professionals concerned with evaluation, adjustment, and/or placement of rehabilitation clients.     

A Severe Employment Handicap: A Criminal Record

Having a criminal record can be viewed as a severe handicap that affects employment. Bonding and licensing regulations, employer attitudes, and psychological maladjustment of the ex-offender are aspects of his or her employment problems. The understanding and active involvement of the rehabilitation counselor and the community can help overcome employment barriers and help the ex-offender become an effective and contributing citizen.     

Action Planning for Personal Competitiveness in the “Broken Workplace”

The workplace and the psychological contract between employees and employer have structurally changed. This article suggests ways that counselors can help clients plan and take action to enhance their personal competitiveness in the “broken workplace.”