Request solicitation and semantic evocation of freedom: an evaluation in a computer-mediated communication context

The "But you are free of..." technique is a compliance procedure which solicits someone to comply with a request by simply telling him that he is free to accept or to refuse the request. This semantic evocation leads to increased compliance with the request. A new evaluation of the generality of this technique was tested in an experiment in which subjects received an anonymous electronic mail which asked them to consult the site of a humanitarian association for children. Analysis showed that, when the semantic evocation of freedom is included in the message, a higher compliance rate was observed than in a situation in which this evocation was omitted.     

When Legitimizing a Request Increases Compliance: The Legitimizing Object Technique

Earlier research reported that using pictures in a fundraising request increases donations by legitimizing the solicitation. The present study tested the effectiveness of a solicitation for money made in the street when an object that legitimated the request was present or not. Male confederates asked passersby for money to buy a stamp while either holding or not holding an envelope in one hand. With a high effect-size, it was reported that the presence of the envelope increased compliance with the request. The legitimation of the request associated with the presence of the envelope is used to explain the results.     

When Drivers See Red: Car Color Frustrators and Drivers’ Aggressiveness

Research has found that exposition to red is associated with physiological activation and fighting spirit. A field experiment was conducted to explore whether the color of cars is related to an aggressive response. Drivers waiting at a traffic light were blocked by an experimental car. The color of the car varied (blue, red, green, black, and white). The amount of time that elapsed until the drivers responded by honking their horns or beaming their headlights was the dependent variable. It was found that the red car elicited early aggressive response.     

Le « test par CDD » comme frein au fonctionnement des entreprises

In France, in order to evaluate job applicants, some employers use short term contract before recruiting on a long term contract. The present study aims to compare companies having this practice and others. More precisely, we will appreciate the level of recruitment difficulties and the degree of fundamental error of attribution according companies. Results indicate that companies having “test by CDD” have more recruitment difficulties and more fundamental error of attribution to explain these failures.     

Emotional responses to a negative emotion induction procedure in Borderline Personality Disorder

The aim of this study was to determine if patients with Borderline Personality Disorder (BPD) present higher emotional response than healthy controls in a laboratory setting. Fifty participants (35 patients with BPD and 15 healthy controls) underwent a negative emotion induction procedure (presentation of standardized unpleasant images). Subjective emotional responses were assessed by means of self-reported questionnaires while biological reactivity during the procedure was measured through levels of salivary cortisol (sCORT) and alphaamylase (sAA). Patients with BPD exhibited significant lower cortisol levels and higher sAA levels compared to controls. Self-reported emotional reactivity did not give rise to differences between groups but participants with BPD did present higher levels of negative emotional intensity at baseline and during the entire procedure. The findings do not give support to the emotional hyperreactivity hypothesis in BPD. However, BPD patients presented heightened negative mood intensity at baseline, which should be considered a hallmark of the disorder. Further studies using more BPD-specific emotion inductions are needed to confirm the trends observed in this study.     

A Study of the Performance on English and Spanish Editions of the Stanford-Binet Intelligence Test by Spanish-American Children

Twenty male Ss between the ages of three and nine years were shown individually, 12 video scenes of interpersonal situations depicting either peer-peer, peer-adult, or adult-adult in one of two contexts: either cooperative or uncooperative. After each video presentation the S was questioned about the actions and emotions expressed in the scene.

The older Ss were more literal and gave greater detail in their recounting of the scenes. Since the experiment was not methodically complex enough to provide substantial information about the roles of egocentricity and decentering in the child's comprehension of social interaction, alternative paradigms were suggested.     

Door-in-the-face technique and monetary solicitation: an evaluation in a field setting

To test the door-in-the-face technique for a private solicitation, 53 men and 37 women in several bars were engaged. In one condition, a female confederate asked the subject to buy her drink because her boyfriend had left without paying the bill. After the subject refused, the confederate requested only 2 or 3 coins. In the control condition, the latter request was the only one. Analysis showed a dramatic increase in compliance for the door-in-the-face condition. A positive effect of the door-in-the-face technique was also observed for the average amount of the donation. The accentuation of the solicitor's dependency in the door-in-the-face condition seemed relevant for explanation.     

Interpretation mistakes in statistical methods: their importance and some recommendations

Interpretation mistakes in statistical methods: Their importance and some recommendations. Prior research has identified some of the most common misconceptions on how researchers interpret the results of significance tests. In this study, we examine the scope of these misconceptions in a sample of university professors and researchers from Spain on the basis of a short questionnaire. The obtained results provide important information: i) to prevent wrong interpretation from the data, ii) to correct the wrong use of statistical testing, iii) to suggest new ways of examining the data, and iv) to propose some modifications on the editorial criteria to publish scientific work.     

Quality service in supermarkets: a proposal of measurement

This assignment has the aim of going deeply into the study of service quality perception in supermarkets. The research tries to find the criterion used when rating the services received in a supermarket and also to elaborate an instrument to measure the service quality in this context. From the review of the existing bibliography, four theoretical factors and a thirteen items scale have been composed. These four factors are: price, product, service and image and fresh product. In order to check the psychometrical properties of the questionnaire we carried out a computer assisted telephone interviewing (CATI) with a sample of 300 interviews. The results obtained allow us to show a scale with a factorial structure of 4 dimensions that throws up optimal indexes of reliability and validity. At the same time we conclude that the variable called establishment global rate is an important variable in the perceptive structure of the consumers.