Robots make no effort! Service evaluation and consumer mindset

Considering the growing acceptance of humanoid robots in the service industry, this study aimed to examine their negative impact on service evaluation, as well as the underlying mechanism of perceived effort and the moderating role of consumer mindset. Three experiments that used different service scenarios revealed that humanoid service robots negatively affected service evaluation compared to human employees, and this effect was mediated by decreased perceived effort. Furthermore, this negative impact was attenuated when consumers had a concrete mindset compared to abstract. This work contributes to both consumer service and robot literature by elaborating on the possible adverse influence of replacing human employees with humanoid service robots. It also offers managerial implications for how and when to adopt a robot service in this machine age.     

图形项目记忆与位置来源提取的ERP研究

采用事件相关电位（ERP）方法研究大学生图形项目记忆与位置来源提取新/旧效应的时、空分布特征。学习屏幕左侧（或右侧）呈现的图形后在屏幕中央呈现某一测验项目（已学图形或新图形）,对受试者进行两类测验：其一是判断该项目是否已学过;其二是将从某侧学过的测验项目判断为目标,而将其它测验项目判断为非目标的来源测验（排除任务）。实验结果表明：图形位置来源提取比项目再认新/旧效应的头皮分布更广,持续时程更长;与前人相同实验范式的研究结果相比,本研究位置来源提取效应的头皮分布范围较广;非目标-旧图形与目标图形新/旧效应的头皮激活程度不同。上述结果说明：图形位置来源提取比项目再认激活的大脑区域更多,这与双重加工模型的观点一致;实验范式和来源知觉的特性共同调节来源记忆新/旧效应的时、空分布特征;意识水平对来源信息提取的新/旧效应存在一定的影响     

中学生厌学心理及其干预与学习效率的相关研究

本研究旨在考察两个问题：1．心理咨询是否是改变中学生厌学心理的有效途径,如果是,它能够在多大程度上改变厌学心理;2．厌学心理的改善能否有效提高中学生学习效率。本实验用问卷调查法从183名中学生中筛选出有厌学心理的学生24名。运用个体心理咨询、团体心理咨询等手段对这24名学生进行为期4个月干预、结果表明：心理咨询能够有效且明显地改善厌学心理。但要完全消除厌学心理则还需要辅以其他干预手段;随着学生厌学心理的改善,其学习效率也相应有了明显的提高。     

初一学生人格特征、学习适应性与学习成绩关系的研究

以《中学生个性测验量表》和《学习适应性测验量表》为研究工具,以320名初一学生为被试,探讨初一学生个性因素、学习适应性与学习成绩的关系。结果发现,初一学生的个性特征、学习适应性与学习成绩都存在一定的相关关系;初一学生的个性因素中自控及情绪性因素和智力性因素对其学习成绩具有更好的预测作用,学习适应性因素中学习期望和家庭环境对其学习成绩具有较好的预测作用;研究同时认为,个性特征与学习适应性对初一学生学习成绩的影响可能是非常有限的。     

预先承诺的理论解释及其神经机制

预先承诺是指个体提前做出一个有长远目标的决定来限制对即时诱惑的选择,从而避免在未来决策中由于意志力缺乏而出现的自我控制失败。最后期限法和限制选择法是开展预先承诺研究的常用范式。本研究在系统回顾预先承诺的三种理论解释（自我控制资源模型、神经网络模型和时间差强化学习模型）的基础上,尝试提出一个整合性的认知神经机制模型来解释预先承诺的作用过程。未来研究可进一步丰富预先承诺的研究范式和应用范围,并探究预先承诺调控非理性决策的心理与神经机制。     

大学生A型行为类型及其学业情绪特点

用A型行为类型量表和大学生一般学业情绪问卷对218名大学生进行了调查。结果发现：被调查大学生中A型行为者（A和A^-）约占25％。大学生的学业情绪以正性情绪为主,A型行为者的比例和学业情绪的得分在性别、年级、专业变量上无显著差异。不同行为类型者学业情绪的特点：B型者（B或B^-）的羞愧、气愤、厌烦、焦虑、自豪、希望、愉快情绪均明显低于A型者（A或A^-）;B型者（B或B^-）的羞愧、气愤情绪明显低于极端中间型者;TH得分高者负性情绪多而不能放松;CH得分高的学生既有羞愧和气愤,又有自豪和希望。     

Goal complexes: Integrating achievement goals as standards and self-attributed motives as reasons underlying goal pursuit

Goal complexes, which are formed by pairing standards of competence strivings with their underlying reasons, are essential to an understanding of achievement goal regulation. This paper examines goal complexes that cross other-approach and other-avoidance goals with the approach-avoidance dimensions of Big Three motives as underlying reasons. 220 undergraduates participated in Study 1 which developed and validated the Self-Attributed Motive Scale to measure hope of success, fear of failure, hope of affiliation, fear of rejection, hope of power, and fear of loss of power. Additionally, 235 undergraduates participated in Study 2 where goal complexes were created by crossing the motive items developed in Study 1 with other-approach and other-avoidance goals. The predictive utility of the resultant goal complexes was examined in relation to positive well-being (positive learning-related emotions and engagement), negative well-being (negative learning-related emotions and burnout), and academic buoyancy. The contributions of the studies to the self-attributed motive and goal complex literatures are discussed.

     

Children’s Life Satisfaction: Developmental Trajectories and Environmental and Personality Predictors

Life satisfaction is a key indicator of children’s healthy development. Although the developmental changes of life satisfaction during adolescence have been investigated, the developmental trajectories of life satisfaction and related predictors during childhood remain unclear. Thus, the current study aimed to identify the developmental trajectories of life satisfaction covering the period from middle to late childhood as well as to examine the predictive roles of environmental factors (i.e., family dysfunction and basic psychological needs satisfaction at school), personality factors (i.e., neuroticism and extraversion), and their interactions in these developmental trajectories. An accelerated longitudinal design was used with Chinese elementary school students (N?=?1069, 45.8% girls, M _age?=?9.43, SD?=?0.95) of 3 cohorts (grade 3, grade 4, and grade 5) on 4 occasions at 6-month intervals. Growth mixture modeling analyses revealed three distinct trajectories of life satisfaction: “High-Stable” (88.8%), “High-Decreasing” (6.8%), and “Low-Increasing” (4.4%). Multivariate logistic regression analyses revealed that family dysfunction and neuroticism served as risk factors for adverse developmental trajectories of life satisfaction; whereas basic psychological needs satisfaction at school served as a protective factor. Furthermore, the interaction between family dysfunction and extraversion suggested that higher levels of extraversion buffered children against the negative effect of family dysfunction on the development of life satisfaction. The identification of three heterogeneous trajectory groups of children’s life satisfaction and key personality and environmental predictors associated with the trajectories suggests that specific interventions need to be tailored to the unique characteristics of the relevant trajectory groups.

     

The importance of autonomy support and the mediating role of work motivation for well‐being: Testing self‐determination theory in a Chinese work organisation

We examine relations between perceived organisational autonomy support and different types of work motivation and well‐being outcomes in 266 teachers from two government schools in China. We hypothesised that greater autonomy support would be associated with more autonomous forms of employee motivation, and that teacher motivation would in turn mediate the effects of autonomy support on indicators of work well‐being (i.e., job satisfaction, work stress and physical ill symptoms). Results generally supported the hypothesised relations between perceived autonomy support and SDT's five types of motivations. Findings also showed that perceived autonomy support predicted job satisfaction directly and indirectly through the mediating roles of intrinsic motivation, identified regulation, introjected regulation and external regulation. Perceived autonomy support predicted work stress directly and indirectly through the mediating roles of external regulation and amotivation. Autonomy support also predicted illness symptoms via the mediating roles of intrinsic motivation, introjected regulation and amotivation. The current findings highlight how perceived organisational support for autonomy relates to motivational differences in a Chinese work context, and the potential relevance of autonomy support for employee well‐being.