A Markov Chain Analysis of Emotional Exchange in Voice‐to‐Voice Communication: Testing for the Mimicry Hypothesis of Emotional Contagion

Mimicry is a central plank of the emotional contagion theory; however, it was only tested with facial and postural emotional stimuli. This study explores the existence of mimicry in voice‐to‐voice communication by analyzing 8,747 sequences of emotional displays between customers and employees in a call‐center context. We listened live to 967 telephone interactions, registered the sequences of emotional displays, and analyzed them with a Markov chain. We also explored other propositions of emotional contagion theory that were yet to be tested in vocal contexts. Results supported that mimicry is significantly present at all levels. Our findings fill an important gap in the emotional contagion theory; have practical implications regarding voice‐to‐voice interactions; and open doors for future vocal mimicry research.     

Subjective well-being and gender-typed attributes in adolescents: The relevance of emotional intelligence

Background: The link between subjective well-being (SWB), gender and emotional intelligence (EI) has been studied; however, it is not clear what kind of relationship has been established between these variables. The objective of this study was to examine the direct and indirect effects of EI in the relationship between gender-typed attributes and SWB. Method: The participants were 365 Spanish schoolchildren with a mean age of 13.9. The instruments used were the Spanish version of GRI-JUG (GRI-JUG-SP15) for gender-typed attributes, TMMS-24 for EI, PANASN for positive and negative affects, and SWLS for satisfaction with life. A mediational analysis was carried out using EI (attention, repair and clarity) as mediator in order to find out the effects on well-being. Results: The findings yielded that EI significantly mediated the relationship between gender-typed attributes and SWB. Particularly, clarity and repair are positively associated with SWB, whereas attention is negatively associated with SWB. Also, clarity and repair can be considered more important than attention in promoting SWB, according to the models of mediation and their effect size. Moreover, clarity and repair were mediators in feminine and masculine attributes while attention only was mediator for positive feminine attributes. Conclusion: For adolescents who claim to have positive feminine attributes, an aspect that would improve SWB is through the increase of clarity and repair and the decrease in attention. Further research is needed to examine the extent to which the pattern of results generalises in other contexts, and to explore the relevance of negative emotions in the development of affective-related issues.     

A match made in heaven: predictive approaches to (an unorthodox) sensorimotor enactivism

Phenomenology and the Cognitive Sciences - It has been pointed out that Sensorimotor Enactivism, a theory that claims that perception is enacted and brought about by movement, says very little...