A LONGITUDINAL STUDY OF UPWARD FEEDBACK

This study followed 92 managers during four administrations of an upward feedback program over 2.5 years. Managers' whose initial level of performance (defined as the average rating from subordinates) was low improved between Administrations 1 and 2, and sustained this improvement 2 years later. Most of the performance improvement occurred between the first and second administrations of the program. The observed performance improvement could not be attributed solely to regression to the mean and was unrelated to the number of times, or when, the managers received feedback. Our results suggest that the continued administration of an upward feedback program can result in sustained change over a fairly long period of time and that actually receiving feedback may be less important than the exposure to the valued behaviors. We use control theory and goal setting theory as frameworks for explaining the results and suggesting directions for future research.     

Adult attachment and perceptions of closeness

An online sample of more than 150,000 participants was used to examine whether—in addition to predicting how much intimacy people want—attachment styles also predict how people define and perceive intimacy. Results indicated that, as compared with relatively secure individuals, people with high levels of attachment anxiety required more time, affection, and self‐disclosure to construe a relationship as “close.” Additionally, anxious individuals perceived less intimacy in relationship vignettes than did their less anxious peers. In contrast, highly avoidant individuals required less time, affection, and self‐disclosure to define a relationship as “close,” and they perceived more intimacy in vignettes than did their more secure peers. These findings indicate that people who are relatively anxious not only want more intimacy in their relationships, but they are also less likely to perceive intimacy, as compared with their less anxious peers. Conversely, people high in avoidance not only want less intimacy, but they are also more sensitive to its presence, as compared with their less avoidant peers.