Social Media,Work and Nonwork Interface: A Qualitative Inquiry

Flourishing social media, easy access to smartphones and tablets, and ready availability of the internet in the past decade have made it possible for people to be connected to social media almost anywhere at any time. In this qualitative study, we interviewed 41 individuals in multiple professions in the United Kingdom to examine the role of social media in how they navigate their personal and professional lives. We find social media to be a virtual domain that has boundaries with nonvirtual personal and professional domains. Focusing on spatial and temporal boundaries, our findings revealed four boundary transition modes employees used to switch between the social media domain and their work and nonwork domains: boundary switch avoidance; disciplined boundary switch; integrated boundary switch; and boundary switch addiction. We also describe 15 mechanisms through which engaging with social media platforms enriches or conflicts with individuals’ personal and professional lives. Our findings extend work-nonwork scholarship and boundary theory to include virtual as well as nonvirtual domains.     

Half a Century of Work–Nonwork Interface Research: A Review and Taxonomy of Terminologies

The extensive interest in the work-nonwork interface over the years has allowed scholars from multiple disciplines to contribute to this literature and to shed light on how professional and personal lives are related. In this paper, we have identified 48 terminologies that describe the interface or relationship between work and nonwork, and have organised them into mature, intermediate, and immature categories according to their stage of development and theoretical grounding. We also provide a taxonomy that places work-nonwork interface terminologies into a matrix of six cells based on two dimensions: (1) type of nonwork being narrow or broad; and (2) nature of the mutual impact of work and nonwork domains on one another, characterising the impact as negative, positive, or balanced. The type of nonwork dimension was informed by Frone’s (2003) classification of employees’ lives into multiple subdomains; the mutual impact dimension was informed by frameworks that organised the literature in part by negative, positive, and balanced work-nonwork interface constructs (e.g., Allen, 2012; Greenhaus & Allen, 2011). Theoretical contributions of the proposed taxonomy are discussed along with suggestions on important avenues for future research.