The Changing Value of Skill Utilisation: Interactions with Job Demands on Job Satisfaction and Absenteeism

Opportunities to learn and apply new skills are generally considered a favourable job characteristic, but can there be too much of a good thing? In this paper, we draw on vitamin and resource perspectives to investigate a more nuanced perspective on where, when and why skill utilisation delivers value as a resource. Specifically, we examine whether skill utilisation exhibits non-linear relationships with job satisfaction and absenteeism in the presence of two different job demands: task workload, which captures the quantitative demands of work, and surface acting, which captures the qualitative demands of work. Using data from 278 hospital employees, we found that surface acting moderated the non-linear relationship between skill utilisation and absenteeism. Specifically, the relationship between skill utilisation and absenteeism became increasingly positive when surface acting was high, but not when surface acting was low. Interestingly, the linear relationship between skill utilisation and job satisfaction was less positive when surface acting was high. Task workload did not interact with skill utilisation to predict employee outcomes. Our findings highlight complexities in the relationship between job resources and demands and show that the value of skill utilisation changes under demanding conditions.     

The specificity of terms affects conditional reasoning

Conditional inferences can be phrased with unspecific terms (“If a person is on a diet, then the person loses weight. A person is on a diet. The person loses weight”) or specific terms (“If Anna is on a diet, then Anna loses weight. Anna is on a diet. Anna loses weight”). We investigate whether the specificity of terms affects people's acceptance of inferences. In Experiment 1, inferences with specific terms received higher acceptance ratings than inferences with unspecific terms. In Experiments 2 and 3, we used the same problems as in Experiment 1 but also problems with unspecific terms in the conditional and specific terms in the categorical and vice versa. When the conditional and the categorical had the same specificity, results were as in Experiment 1. When the specificity of the conditional and the categorical mismatched, acceptance ratings were lower. Our results illustrate the importance of phrasing on reasoning.     

Preliminary analysis of effects of "normal" aging on different memory processes and abilities

Visual recognition-memory span, name-face association, and verbal memory with selective reminding were tested in two groups of 24 normal healthy volunteers (above and below age 50 yr.). The preliminary study suggests differential effects of aging on specific memory components and warrants careful exploration.     

Automatic behavioural responses to valence: Evidence that facial action is facilitated by evaluative processing

Are motor schemata of facial action spontaneously activated upon the processing of evaluative information? In this case, the processing of positive evaluative information should immediately trigger the motor schema of smiling, and the processing of negative information should trigger frowning. This hypothesis was tested in two experiments in which participants were required to respond to positive and negative words by either smiling or frowning. Electromyogram (EMG) activity was recorded over the brow muscle region (corrugator supercilii) and over the cheek muscle region (zygomaticus major) in order to quantify the latency of muscular response as a dependent measure. In Experiment 1 we found that participants were faster at contracting their zygomaticus muscle (which is involved in smiling) when evaluating positive words, and faster at contracting their corrugator muscle (which is involved in frowning) when evaluating negative words. In Experiment 2, participants were required to respond with the contraction of one of the two muscles whenever a word appeared on the computer screen. Again, we found that responses were faster to congruent response valence combinations than to incongruent response valence combinations. These findings support the hypothesis that evaluative processing is directly linked to motor schemata of facial muscles.