Group Productivity and Telematic Communication

Abstract

Evidence offered by Bottger and Yetton has suggested that group performance is a function of member abilities and strategies to use them. This model completed previous ones offered by Steiner and Davis which were developed under the assumption that group communication occurs in a face-to-face situation. However, since the 1980s, a considerable amount of research has focused upon new ways of communication through new technologies. Findings from psychosocial studies suggest that the use of computers for communication changes group processes and outcomes. In this context, a new research question emerges, which is concerned with group performance as a function of the communication channel. New models should be developed for a better understanding of group performance in mediated communication context. This study presents results from a laboratory experiment comparing three communication media: face-to-face, electronic mail, and video-conference, in a multi-decision task (“moon survival”). Its main objective has been to replicate Bottger and Yetton's model but to incorporate the communication channel mentioned above as a moderator variable of group performance. Variables considered have been input variables (members' resources for achieving task); process variables (group composition according to consensus reached, adequate use of resources, and quality of conflict management), and group performance. Our results show the existence of different patterns for predicting group performance according to the communication channel employed. In this sense, in a face-to-face situation groups perform mainly on the basis of their members' knowledge of the task, as in Steiner's model. The performance of video-conference groups was due to the decision schemes, that is, how groups use their resources (the Davis model). Bottger and Yetton's model has been partially replicated in electronic mail situations. The management of the process is crucial for explaining group performance, but it may be necessary to code it in a different way. Therefore, the positive conflict management will be different from face-to-face and video-conference.     

Competence to make treatment decisions in anorexia nervosa: thinking processes and values

This paper explores the ethical and conceptual implications of the findings from an empirical study of decision-making capacity in anorexia nervosa. In the study, ten female patients aged 13 to 21 years with a diagnosis of anorexia nervosa, and eight sets of parents, took part in semi-structured interviews. The purpose of the interviews was to identify aspects of thinking that might be relevant to the issue of competence to refuse treatment. All the patient participants were also tested using the MacCAT-T test of competence. This is a formalised, structured interviewer-administered test of competence, which is a widely accepted clinical tool for determining capacity. The young women also completed five brief self-administered questionnaires to assess their levels of psychopathology.The issues identified from the interviews are described under two headings: difficulties with thought processing, and changes in values. The results suggest that competence to refuse treatment may be compromised in people with anorexia nervosa in ways that are not captured by traditional legal approaches or current standardised tests of competence.     

Gender expectations for alcohol use: A study of the significance of the masculine role

One hundred sixteen undergraduates assigned traditional gender-stereotyping adjectives and adjective phrases to two male and two female stimuli. Included in this set of traits were statements regarding drinking beer, drinking wine, and getting drunk. Results indicated that male stimuli were attributed stereotypically masculine traits (e.g., acts as a leader, is willing to take risks), and were attributed both beer drinking and getting drunk significantly more often than the female stimuli. By contrast, female stimuli were attributed stereotypically feminine traits (e.g., dependent, sensitive) and were attributed wine drinking significantly more often than the male stimuli. These data provide direct evidence that expectations regarding beer drinking and getting drunk are aspects of the traditional male gender role. The social and mental health implications of the findings are discussed.     

How high school students view women: The relationship between perceived attractiveness,occupation, and education

The proportion of women seeking advanced degrees in the sciences and engineering was no greater in the 1970s than it was in the 1920s. This study seeks to determine if the stereotype of an unattractive professional woman is a factor in dissuading young women from pursuing careers in these fields. Twenty slides of women were rated by 301 male and female high school students for attractiveness, occupation, and educational background. There was a positive correlation, significant at the .001 level, between women perceived to have taken traditionally masculine courses, those perceived to have careers in professions generally viewed as masculine, and those perceived to be more physically attractive. The formerly held stereotype of the studious, career-oriented girl who is unattractive appears to be changing and should not discourage high school girls from seeking academic excellence.     

A comparison of female and male adolescents' social behaviors and cognitions: A challenge to the assertiveness literature

Sex differences were investigated in the thoughts and behaviors of adolescents in simulated social situations. The pattern of sex differences indicated females to be more appropriately assertive in their overt behaviors than males. Males were more aggressive. In their cognitions females were more likely to deny their impact on others, while males were more likely to deny the impact of others on themselves. Potency training was suggested for females, assertiveness training for males. Cluster analyses of correlations among behaviors and thoughts revealed four clusters for females: external locus of control, internal locus of control, active expressiveness, and social isolation or denial. The three male clusters were a negative impotent one, a positive active cluster, and an aggressive hostile cluster.The research reported is based on a dissertation submitted in partial fulfillment of the requirements for a Ph.D., University of Toronto (OISE). The research was partially funded by OISE Research and Development Grant No. 3478, awarded to the second author.     

Validity of the distinction between generalized social phobia and avoidant personality disorder.

Disorders of pervasive social anxiety and inhibition are divided into 2 categories, generalized social phobia (GSP) and avoidant personality disorder (APD). We explored the discriminative validity of this categorization by examining the comorbidity of GSP and APD and by comparing these groups on anxiety level, social skills, dysfunctional cognitions, impairment in functioning, and presence of concurrent disorders. Results from 23 subjects showed high comorbidity of the 2 diagnoses: All subjects who met criteria for APD also met criteria for GSP. APD was associated with greater social anxiety, impairment in functioning, and comorbidity with other psychopathology, but no differences in social skills or performance on an impromptu speech. GSP and APD seem to represent quantitatively different variants of the same spectrum of psychopathology rather than qualitatively distinct disorders. We also investigated a proposed social phobia subtyping scheme.