“I’ve said I’m sorry,haven’t I?” A study of the identity implications and constraints that apologies create for their recipients

In contrast to previous research on apologies, which has examined their role in enhancing impressions of those issuing them (e.g., Darby and Schlenker, 1989), the research reported here draws upon Goffman’s (1955) analysis of the “corrective cycle” and is concerned with constraints associated with the receipt of apologies. Study 1 examines the implications for the actor of accepting, not accepting, or rejecting apologies. It is demonstrated that across a variety of judgments, most positive views of the actor result when apologies are accepted; least positive views are associated with their rejection. A follow-up study sought to establish whether this effect would occur under circumstances in which unconvincing apologies are rejected. Results indicate that the apology’s status (convincing versus unconvincing) has no bearing on perceptions of actors. Based on a hypothetical role-play format, Study 2 addresses the matter of whether actors experience a subjective sense of constraint upon receipt of unsatisfactory apologies. The data suggest that there exists a pronounced tendency to accept such apologies, though typically with conditions that would be specified to the offender. More general implications of the data are discussed.     

The effect of gap depth on the perception of whether a gap is crossable

Four experiments were performed in order to examine the effect of gap depth on human observers’ perception of whether or not a gap is crossable. Experiments 1 and 2 showed that as the gap’s depth increased, observers tended to increasingly underestimate the maximum width of a gap they could step across. Experiments 3 and 4 clarified this finding: The observed covariation of perceived gap crossability and gap depth depended on the observer’s direction of gaze, rather than on the physical depth of the gap. The optical relations to which observers might be attending are discussed, as well as the possibility that cognitive-affective processes might have contributed to observers’ underestimation of their actual capabilities.     

THE EFFECTS OF CONTINGENT AND NONCONTINGENT ATTENTION ON SELF-INJURY AND SELF-RESTRAINT

Self-restraint and self-injurious behavior (SIB) are two responses that can sometimes be members of the same functional response class (i.e., maintained by the same contingency). In such cases, a single treatment should be effective for both responses. In this investigation, we examined the effects of providing attention (the presumed reinforcer) both noncontingently and contingent upon either SIB or self-restraint. Results were consistent with our hypothesis that both responses were maintained by attention and suggested that noncontingent reinforcement was a potentially effective treatment.     

A PRELIMINARY PROCEDURE FOR PREDICTING THE POSITIVE AND NEGATIVE EFFECTS OF REINFORCEMENT-BASED PROCEDURES

In the current investigation, a modification was made to the preference assessment described by Pace, Ivancic, Edwards, Iwata, and Page (1985) to predict the effects of stimuli when used in a differential-reinforcement-of-other-behavior (DRO) schedule for 2 clients with severe self-injurious behavior (SIB) and profound mental retardation. Based on the results of the preference assessment, three types of stimuli were identified: (a) high-preference stimuli associated with high rates of SIB (HP/HS), (b) high-preference stimuli associated with relatively lower rates of SIB (HP/LS), and (c) low-preference stimuli associated with low rates of SIB (LP/LS). Consistent with the results of the preference assessment, the DRO schedule with HP/HS stimuli resulted in increased SIB, and the DRO schedule with LP/LS stimuli resulted in no changes in SIB. HP/LS stimuli were demonstrated reinforcers but did not result in a change in SIB when used in a DRO schedule. Thus, the stimulus preference assessment may be useful clinically in some situations for predicting both the beneficial and the negative side effects of stimuli in DRO procedures.     

Measuring How We Preach What We Practice: Psychoeducational Change in Depressed Inpatients

This study investigated the relationship between acquisition of psychoeducational principles and symptomatic improvement in depressed in-patients. One hundred and twenty-three inpatients hospitalized on a Cognitive Therapy Unit were administered the Test of Cognitive Behavioral Principles (TCBP) and the Beck Depression Inventory at admission and discharge. It was predicted that the TCBP scores would be higher at discharge than at pre-testing at admission. Further, it was hypothesized that the higher TCBP scores at post-test would be significantly correlated with lower Beck Depression Inventory scores at post-test. The results revealed that inpatients' TCBP scores improved over the course of treatment supporting the first hypothesis. However, the data did not support the second hypothesis as there was not a significant relationship between the TCBP scores and the BDI scores at discharge. The results are discussed in terms of clinical, theoretical, and methodological implications.     

A Social Dilemma Analysis of Commuting Preferences: The Roles of Social Value Orientation and Trust1

The current research advances a social dilemma analysis of commuting, examining the roles of preexisting personality differences in social value orientation (i.e., prosocial vs. proself orientation) and trust (i.e., a general belief in the honesty and cooperative intentions of others) in determining preferences for collectively desirable commuting options: preferences for commuting by public transportation (Study 1) and carpooling (Study 2). Consistent with predictions, both studies revealed that, relative to p of prosocials, preferences of proselfs were more strongly associated with beliefs about the relative efficiency of cars (i.e., an outcome affecting personal well-being). Also, greater preferences for collectively desirable actions were observed among prosocials with high trust—relative to prosocials with low trust and proselfs with high or low trust—providing support for the claim that 2 conditions (i.e., prosocial goals and trust in others) must be met to obtain collectively desirable commuting preferences.     

Stress and coping in the practice of family therapy: a British survey

A sample of 171 members of the Association for Family Therapy (UK) was surveyed and data obtained on their general level of experienced stress, the sources and levels of experienced stresses they encountered in their practica, and the professional and private coping strategies they used to mitigate the effects of these stressors. The results indicate that stress can be experienced in all practice contexts, with important factors in its overall configuration being personal/professional worth and agency expectation. Family therapists appear to prefer coping strategies of a more social nature and there is an ambivalent attitude towards'therapy for therapists'.     

Problem–Problem Solver Characteristics Affectingthe Calibration of Judgments

The purpose of this paper is to examine factors that affect the calibration of judgments by systematically comparing experts’ judgments to novices’ when solving a complex, real-world problem that varies in its initial characteristics. Calibration in this context refers to the proportion of times decision makers provide a range about their best estimates that includes the actual outcome. We found that experts specify a narrower range and provide more accurate best estimates than novices. But their tighter ranges are not justified by their greater accuracy: they are less likely to encompass the actual outcome than are novices. However, this effect is attenuated when solving more complex problems. Novices apparently underestimate the complexity of difficult problems, hence the accuracy of their best estimates decreases as does the width of their ranges, resulting in worse calibration. The performance of experts was not significantly different across problem solving conditions. Both groups provided asymmetrical ranges about their best estimates, which suggests they account for the effect of subproblem dependencies.