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41.
RELATIONS BETWEEN WORK GROUP CHARACTERISTICS AND EFFECTIVENESS: IMPLICATIONS FOR DESIGNING EFFECTIVE WORK GROUPS 总被引:32,自引:0,他引:32
Five common themes were derived from the literature on effective work groups, and then characteristics representing the themes were related to effectivness criteria. Themes included job design, interdependence, composition, context, and process. They contained 19 group characteristics which were assessed by employees and managers. Effectiveness criteria included productivity, employee satisfaction, and manager judgments. Data were collected from 391 employees, 70 managers, and archival records for 80 work groups in a financial organization. Results showed that all three effectiveness criteria were predicted by the characteristics, and nearly all characteristics predicted some of the effectiveness criteria. The job design and process themes were slightly more predictive than the interdependence, composition, and context themes. Implications for designing effective work groups were discussed, and a 54-item measure of the 19 characteristics was presented for future research. 相似文献
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The extant research examining the relationship between public speaking trait anxiety and heart rate has produced mixed findings. Some studies observe only weak relationships, whereas others report significant relationships between these variables. H. J. Eysetick has maintained that the degree of relationship between traits and heart rate depends on the stress levels under which the respondents perform when heart rate data are collected. An inspection of the existing studies shows that, consistent with Eysenck's observation, the studies reporting relationships between public speaking trait anxiety and heart rate were conducted under relatively low-intensity conditions in comparison to those reporting no such relationships. In the present study, heart rates of both anxious and nonanxious speakers were measured under both high- and low-intensity conditions. Results indicated that (a) heart rates of anxious speakers were significantly higher than those of nonanxious speakers when both performed under low-intensity conditions, but (b) heart rates were not different for anxious and nonanxious speakers when performing in high-intensity environments. These results provide a reconciliation of the inconsistent research findings and partially support the extension of Eysenck's conceptualization to communication apprehension theory and research. 相似文献
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BRANT R. BURLESON STEVEN R. WILSON MICHAEL S. WALTMAN ELIZABETH M. GOERING TERESA K. ELY BRYAN B. WHALEY 《人类交流研究》1988,14(4):429-486
A popular method for assessing compliance-gaming behavior involves having people rate lists of preformulated message strategies for likelihood of use. This “selection procedure” has been employed much more frequently than the alternative “construction procedure,” a method that requires people to generate their own message strategies. The present article argues that the selection procedure is much less sensitive than the construction procedure to the effects of situational and individual-difference variables on compliance-gaining behavior. The article further suggests that the insensitivity of the selection procedure is due to a type of social desirability bias known as the item desirability effect. Seven studies were carried out testing the Marwell and Schmitt (1967) and Wiseman and Schenk-Hamlin (1 981) strategy checklists for the item desirability effect. These studies found that (a) the likelihood of use ratings prouided for the strategies on both checklists could be accurately predicted by the rated social appropriateness of the strategies, (b) likelihood of use ratingsfor preforrnulated strategies haue relatively poor reliability, and (c) the construction procedure is much less susceptible to social desirability biases than the selection procedure. On the basis of these and related findings, it is recommended that researchers eschew the use of strategy checklists in future research. 相似文献