Display rule "regulators": the relationship between supervisors and worker emotional exhaustion

This field study examined the effect of supervisory regulation of display rules--the rules about what kind of emotion to express on the job (R. Ekman, 1992; A. Rafaeli & R. I. Sutton, 1987)--on the emotional exhaustion of subordinates. On the basis of a sample of 940 call center employees, the authors found that worker emotional exhaustion varied across supervisors within jobs, suggesting that emotion work is influenced at the supervisory, rather than job, level. Moreover, the authors found that the importance supervisors place on interpersonal job demands of their workers was positively related to worker emotional exhaustion. Worker career identity moderated the interpersonal-job-demands--emotional-exhaustion relationship, but self-efficacy did not. Study conclusions and suggestions for future research are provided.     

Leadership, collective personality, and performance

By viewing behavior regularities at the individual and collective level as functionally isomorphic, a referent-shift compositional model for the Big 5 personality dimensions is developed. On the basis of this compositional model, a common measure of Big 5 personality at the individual level is applied to the collective as a whole. Within this framework, it is also hypothesized that leadership (i.e., transformational, transactional, and passive) would predict collective personality and that collective personality would be significantly related to collective performance. The results supported these hypotheses using a sample of franchised units. On the basis of recent research at the individual level, several interactions among the various personality dimensions were hypothesized and supported. Implications are discussed.     

Personality stability in late adulthood: a behavioral genetic analysis

A sample of 833 twins from the Minnesota Twin Study of Adult Development and Aging completed the Multidimensional Personality Questionnaire (MPQ; Tellegen, 1982) twice, averaging 59.4 (sd=9.7) years of age at first and 64.4 (sd=10.2) years of age at second testing (average retest interval 5.0 years, sd=2.36, range 1.0-10.4 years). Both means and standard deviations of scale scores were extremely stable from first to second testing. In addition, sample participants tended to retain their rank order on the scales (average r=.76 across scales). Bivariate biometric analyses showed that the genetic influences on most of the scale scores were almost perfectly correlated across the two waves (range .95 to 1.00). The nonshared environmental influences were also highly correlated across the two waves (range .53 to .73). Models specifying identical variance components at the two time points and fixing the genetic correlation to 1.00 provided improved fit. The results suggest that the high stability of personality in later adulthood has a strong genetic foundation, supplemented by stability of environmental effects.     

To know you is to love you: the implications of global adoration and specific accuracy for marital relationships

Despite the strong positive feelings that characterize newlyweds, many marriages end in disappointment. To understand this shift, the authors argue that although newlyweds' global relationship evaluations may be uniformly positive, not all spouses base their global adoration on an accurate perception of their partner's specific qualities. Two longitudinal studies confirmed that whereas most newlyweds enhanced their partners at the level of their global perceptions, spouses varied significantly in their perceptions of their partners' specific qualities. For wives, but not for husbands, more accurate specific perceptions were associated with their supportive behaviors, feelings of control in the marriage, and whether or not the marriage ended in divorce. Thus, love grounded in specific accuracy appears to be stronger than love absent accuracy.     

Here's looking at me: the effect of memory perspective on assessments of personal change

Five studies manipulated the memory perspective (1st-person vs. 3rd-person) individuals used to visually recall autobiographical events and examined its effects on assessments of personal change. Psychotherapy clients recalled their first treatment (Study 1), and undergraduates recalled past social awkwardness (Study 2). Participants who were induced to recall from the 3rd-person perspective believed, and acted as though (Study 2), they had changed more since the events occurred. Subsequent studies revealed a crucial moderator: Third-person recall produces judgments of greater self-change when people are inclined to look for evidence of change, but lesser self-change when they are inclined to look for evidence of continuity. This pattern emerged when motivation (Studies 1 and 2), goals (Study 3), instructions (Study 4), and self-esteem (Study 5) determined participants' focus on change versus continuity. Results have implications for constructivism in memory and judgment and for the ability to sustain self-improvement efforts.     

Attitudes and perceptions of workers to sexual harassment

The authors investigated how individual factors (age, gender, gender role, past experiences of sexual harassment) and organizational factors (gender ratio, sexual harassment policies, the role of employers) related to workers' attitudes toward and perceptions of sexual harassment. In Study 1, participants were 176 workers from a large, white-collar organization. In Study 2, participants were 75 workers from a smaller, blue-collar organization. Individuals from Study 2 experienced more sexual harassment, were more tolerant of sexual harassment, and perceived less behavior as sexual harassment than did individuals from Study 1. For both samples, organizational and individual factors predicted workers' attitudes toward and experiences of sexual harassment. Individual factors-such as age, gender, gender role, past experiences of sexual harassment, and perceptions of management's tolerance of sexual harassment-predicted attitudes toward sexual harassment. Workers' attitudes, the behavioral context, and the gender of the victim and perpetrator predicted perceptions of sexual harassment. The authors discussed the broader implications of these findings and suggested recommendations for future research.     

The dental anxiety scale and effects of dental fear on salivary cortisol

Only a few studies have investigated use of the Dental Anxiety Scale in dental fear-induced neuroendocrine changes. The present study examined 19 female patients, each at two timepoints across an educational and a treatment session within periodontitis therapy. Subjective measures included a visual analogue scale, the STAI State scale, and the Dental Anxiety Scale. Salivary cortisol was measured in parallel across all four timepoints. Although patients were significantly more aroused and anxious prior to the treatment session, salivary cortisol remained unchanged. However, patients with high Dental Anxiety were significantly more aroused and anxious and showed significantly higher salivary cortisol during the educational session than those with low scores on Dental Anxiety. In conclusion, the Dental Anxiety Scale differentiated mean neuroendocrine change between patients scoring low and high for Dental Anxiety and its use as an accurate tool to identify patients with high dental anxiety should be further studied predictively.     

Personality disorder research agenda for the DSM-V

The American Psychiatric Association is sponsoring a series of international conferences to set a research agenda for the development of the next edition of the diagnostic manual. The first conference in this series, "Dimensional Models of Personality Disorder: Etiology, Pathology, Phenomenology, and Treatment," was devoted to reviewing the existing research and setting a future research agenda that would be most effective in leading the field toward a dimensional classification of personality disorder. The purpose of this article, authored by the Steering Committee of this conference, was to provide a summary of the conference papers and their recommendations for research. Covered herein are the reviews and recommendations concerning alternative dimensional models of personality disorder, behavioral genetics and gene mapping, neurobiological mechanisms, childhood antecedents, cross-cultural issues, Axes I and II continuity, coverage and cutoff points for diagnosis, and clinical utility.     

Relations between psychopathy facets and externalizing in a criminal offender sample

The construct of psychopathy is viewed as comprising distinctive but correlated affective-interpersonal and social deviance facets. Here, we examined these facets of Hare's Psychopathy Checklist-Revised (PCL-R) in terms of their associations with the externalizing dimension of adult psychopathology, defined as the common factor underlying symptoms of conduct disorder, adult antisocial behavior, alcohol use/abuse, and drug abuse, along with disinhibitory personality traits. Correlational analyses revealed a strong relationship between this externalizing dimension and the social deviance facet of psychopathy (r = .84), and a lesser relationship with the emotional-interpersonal component (r = .44). Structural models controlling for the moderate overlap between the PCL-R factors revealed that externalizing was substantially related to the unique variance in the social deviance features of psychopathy, but unrelated to the unique variance of the emotional and interpersonal features whether modeled together or as separate factors. These results indicate that the social deviance factor of the PCL-R reflects the externalizing dimension of psychopathology, whereas the emotional-interpersonal component taps something distinct aside from externalizing. In addition, based on our finding of an association between PCL-R social deviance and externalizing, we were able to predict new relations between this facet of psychopathy and criterion variables, including nicotine use and gambling, that have previously been linked to externalizing. Implications for future research on the causes and correlates of psychopathy are discussed.     

Testing a model of suicide ideation in college students

This study examined several risk factors-negative life events (NLE), hopelessness, and depressive symptoms-believed to commonly precipitate suicide ideation in college students. A total of 345 undergraduates participated in the study. Students completed four self-report questionnaires. Hierarchical regression analyses were used to construct a risk model of suicide ideation. This study confirmed depressive symptoms and hopelessness as predictors of suicide ideation in college students; however, NLE impacted suicidal thoughts through hopelessness and depressive symptoms. Interestingly, depressive symptoms exerted a stronger influence on suicide ideation than hopelessness. Hopelessness served as a partial mediator in the relationship between NLE and depressive symptoms; however, depressive symptoms fully mediated the relationship between NLE and hopelessness. Clinical implications for understanding suicide risk in college students are discussed.