Impression management in the resume and its cover letter

Eighty-one managers read application materials arrayed in a 2 (impression management versus nonimpression management cover letter) x 2 (impression management versus nonimpression management resume) x 2 (high versus low self-monitor) design and completed a survey on their perceptions. Managers rated the impression management cover letter negatively on several perceptions but positively on self-confidence. They rated the impression management resume negatively almost across the board. Implications were discussed in terms of the apparently counterproductive role of impression management in the resume but a limited possible role in the cover letter.     

Correspondence and disparity in the self- and other ratings of current and childhood ADHD symptoms and impairment in adults with ADHD

Experts recommend that clinicians evaluating adults for attention-deficit/hyperactivity disorder (ADHD) obtain information from others who know the patient well. The authors examined correspondence between the self- and other-ratings of ADHD symptoms and impairment using 3 groups of adults recruited on the basis of their severity of ADHD: ADHD diagnosis (n = 146), clinical controls self-referring for ADHD but not diagnosed (n = 97), and community controls (n = 109). The influences of diagnostic group, informant relationship, sex of participant, IQ, and comorbid anxiety and depression on self-informant disparities were also examined. Results indicated moderate to high agreement (.59-.80) between self and others on current functioning and slightly lower levels (.53-.75) between self- and parent ratings of childhood functioning. Examination of difference scores between self- and other ratings revealed small mean disparities (-0.1 to +5.0 points) but substantial variation (SDs = -2.4 to 8.9 points) for both current and childhood ratings. Clinic referrals not diagnosed with ADHD, particularly women, had higher disparities than was evident in the ADHD and community groups. Age, IQ, and education were not associated with disparities in most ratings. Higher anxiety, in contrast, was associated with greater disparities on all current and childhood measures of both ADHD and impairment.     

Accuracy of self-evaluation in adults with ADHD: evidence from a driving study

Research on children with ADHD indicates an association with inaccuracy of self-appraisal. This study examines the accuracy of self-evaluations in clinic-referred adults diagnosed with ADHD. Self-assessments and performance measures of driving in naturalistic settings and on a virtual-reality driving simulator are used to assess accuracy of self-evaluations. The group diagnosed with ADHD (n= 44) has a higher rate of collisions, speeding tickets, and total driving citations in their driving history; report less use of safe driving behaviors in naturalistic settings; and use fewer safe driving behaviors in the simulator than the community comparison group (n= 44). Despite poorer performance, adults with ADHD provide similar driving self-assessments, thereby overestimating in naturalistic settings to a greater degree than the comparison group. These findings extend research in children with ADHD to an adult sample in an important domain of functioning and may relate to findings of executive deficits associated with ADHD.     

Culture in the context of intercultural negotiation.

This study explores culture's effect on behaviors and outcomes in intercultural negotiation and examines how those effects are moderated by role. Eighty U.S. and international students took part in a previously developed negotiation task (Pruitt, 1981) and completed Hui and Triandis's (1986) individualism‐collectivism (INDCOL) scale. Negotiation interactions were coded for information sharing, offers, and distributive tactics. Findings show that a negotiation dyad's collectivism is positively associated with higher joint profit. The effects of culture on both communication behaviors and joint outcomes, however, differ by role of the negotiator. In particular, seller collectivism has larger and more consistent effects on communication behavior and joint profit than buyer collectivism. Results support a ‘culture in context’ perspective of negotiation that takes into account negotiator qualities, contextual and structural features of the negotiation, and mediating processes in addition to cultural values.     

The Relationship between Creative Personality Composition,Innovative Team Climate,and Team Innovativeness: An Input — Process — Output Perspective

This study investigates the relationship between creative personality composition, innovative team climate, and team innovation based on an input‐process‐output model. We measured personality with the Creative Person Profile, team climate with the Team Climate Inventory, and team innovation through team‐member and supervisor reports of team innovativeness. The personality composition in each of 29 teams in a television production company was operationalized by mean scores for each creative personality variable, as well as the combination of different creative personality variables within a team. The team climate variable “vision” mediated the relationship between the mean level of associative orientation in teams and team innovation. The team climate variable “support of innovation” mediated the relationship between the joint variables of mean level of ambition x mean level of motivation and team innovation. The results indicated that when there are relationships between creative personality composition and team innovativeness, they are mediated by an innovative team climate.     

Scale development to measure attitudes toward unauthorized migration into a foreign country

This study reports on the development and cross-national utility of a Likert type scale measuring attitudes toward unauthorized migration into a foreign country in two samples from "migrant-sending" nations. In the first phase a pool of 86 attitude statements were administered to a sample of 505 undergraduate students in Bulgaria (22.5% male; M age = 23, SD = 4.8). Exploratory factor analysis resulted in six factors, and a reduction to 34 items. The results yielded an overall alpha of (0.92) and alpha for subscales ranging from 0.70 to 0.89. In the second phase the 34-item scale was administered in a survey of 180 undergraduates from Sofia University in Bulgaria (16.7% male, M age = 23, SD = 4.8), plus 150 undergraduates from Hanoi State University in Vietnam (14.7% male, M age = 19, SD = 1.8). Results yielded a 19-item scale with no gender differences, and satisfactory alpha coefficients for a Vietnamese and Bulgarian sample of 0.87 and 0.89 respectively. This scale, equally applicable in both samples, includes items that reflect salient topics of concept of attitudes towards unauthorized migration. An exploratory principal component analysis of the Bulgarian and Vietnamese version of the 19-item scale yielded three factors accounting for 54% and 47% of the variance respectively. A procrustes analysis indicates high conceptual equivalence in the two samples for factor 1 and 2, and moderate for factor 3. This study lends support to the idea that despite different cultural meanings there is a common meaning space in culturally diverse societies.     

Impressions of the resume: The effects of applicant education,experience, and impression management

Business persons each read a hypothetical variation of a resume arrayed in a 2 (relevant versus irrelevant education) × 2 (relevant versus irrelevant job experience) × 2 (impression management versus no impression management statements) factorial design and completed a survey on their perceptions. Results showed that relevant education produced more positive perceptions of competence, potential, and predicted salary, while relevant experience enhanced perceptions of competence, potential, self-confidence, and background checking. Education and experience interacted on several variables. Impression management produced positive perceptions of interpersonal skill, self-confidence, and hireability. Implications for writing resumes were discussed.     

Balance Theory Applied to Service Quality: A Focus on the Organization, Provider, and Consumer Triad

As quality experts have focused primarily on manufacturing, theoretical frameworks for examining quality in the service sector are lacking. In order to fill this gap, Heider's (1958) balance theory is applied to explain how service organization, service provider, and consumer interrelationships influence service quality. Propositions are offered pertaining to: (a) how and why positive or negative relationships among the parties in this triad are developed, and (b) the consequences of these relationships on service quality, affective outcomes, and withdrawal behaviors. Examination of the service triangle within this framework can enhance understanding of quality service delivery and guide future research efforts in the continuous improvement domain.