Towards a social-cognitive theory of multiple psychological contracts

ABSTRACT

Psychological contracts are typically conceptualized as an employee’s perceived terms of exchange with an employer. However, more and more researchers recognize that defining psychological contracts in such a unitary manner does not adequately reflect the complex nature of modern organizations and work. Most individuals likely maintain numerous work-related exchange relationships that are not necessarily confined within the boundaries of a single organization nor characterized by a traditional employment relationship. Contributing to this emerging body of research, we draw on social exchange and social cognition theories to begin developing a theory of multiple psychological contracts. Towards this end, we generate a series of propositions predicting that the relative likelihood of an individual holding a psychological contract with a particular individual, group, or organization as a counterparty is contingent upon degrees of perceived dependence, accountability and trust. We further predict the dynamic nature of the contents (relational, transactional, balanced or ideological) of these contracts and how it may evolve over time. As a whole, these propositions help explain how an individual’s attitudes and behaviours differ across psychological contracts and the exchange relationships they govern. This work provides an introductory foundation on which a more comprehensive body of future research can be built.