Unpackaging Manager Mistrust in Allowing Telework: Comparing and Integrating Theoretical Perspectives

Purpose

We developed and tested an integrative model centering on the significance of trust as a basis for managers’ decisions about allowing versus prohibiting their employees to telework. We examined the importance of trust in relation to several other factors managers may consider in making telework decisions including coordination and communication, equity, and a desire to accommodate employees.

Design/Methodology/Approach

Study 1 was a policy capturing investigation of 71 respondents intended to document the relative importance and interactions among trust and these other theoretically based factors. Study 2 was a test of the full theoretical model based on the responses of 85 managers who reported on these considerations for the 191 employees about whom they make telework decisions.

Findings

Results from the two studies were largely consistent. Managers’ assessments of employees’ conscientiousness and trustworthiness were paramount in predicting telework allowance, with the other theoretically based considerations generally failing to attenuate the importance of those personal assessments.

Implications

Organizations wishing to increase the use of telework (e.g., by implementing manager telework training) must directly address managers’ mistrust as a factor underlying this resistance. Job-related and technological changes may not dampen the effects of mistrust.

Originality

To our knowledge, this is the most comprehensive and theoretically grounded assessment of the various considerations factoring into managers’ telework decisions.

     

Asymmetric goal contagion: Social power attenuates goal contagion among strangers

Goal contagion is an important interpersonal process. As people spontaneously infer and adopt others' goals, goals can be said to “flow” among individuals. We find that possessing power attenuates goal contagion, especially for high perspective takers. In a pilot study (N = 157), we first affirmed the interpersonal nature of goal contagion by establishing that high (vs. low) perspective takers were more likely to engage in goal contagion. We then tested the moderating role of power in two studies. In both neutral (Study 1, N = 179) and low power (Study 2, N = 304) conditions, we replicated the pattern in the pilot study. In the high power conditions, however, neither low nor high perspective takers engaged in goal contagion. Our findings suggest that goals flow asymmetrically from the powerful to the powerless, which may constitute an important means through which power hierarchy and group cohesion are maintained.     

Does the experience of presence restore self-control?

A wide range of research suggests that the exertion of self-control is a limited resource or constrained by a motivational shift. Less attention, however, has been given to the question how self-control capacity can be restored. This study examined whether this restoration can be achieved by “presence,” the perceptual illusion of non-mediation. We suggest that the adoption of the mediated reference systems creates a “holiday from self” and restores self-control capacity. Depleted participants who saw an immersive video clip performed better in a subsequent self-control task than participants who saw a non-immersive video clip or were in a waiting group. But the concrete mechanism remains open: Self reported presence did not serve as a mediator.     

Do Personality Traits Moderate Relations Between Psychologically Controlling Parenting and Problem Behavior in Adolescents?

This research examined whether and how adolescents' personality traits moderate associations between psychologically controlling parenting and problem behaviors. On the basis of self‐determination theory, we also examined the mediating role of psychological need frustration in the effects of psychologically controlling parenting. A cross‐sectional study in two samples (N = 423 and 292; M_age = 12.43 and 15.74 years) was conducted. While in Sample 1 both mothers and adolescents provided reports of parenting and problem behavior, Sample 2 relied on adolescent‐reported parenting and mother‐reported problem behavior. Psychologically controlling parenting was related to internalizing and externalizing problems in both samples. Little systematic evidence was obtained for the moderating role of personality, with the exception of a moderating effect of Agreeableness. In both samples, psychological control was unrelated to externalizing problems among adolescents high on Agreeableness. Analyses of Sample 2 showed that associations between psychological control and problem behavior were mediated by psychological need frustration. Adolescent personality plays a modest role as a moderator of associations between psychologically controlling parenting and problem behavior. Frustration of adolescents' basic and universal psychological needs can account for the undermining effects of psychologically controlling parenting. Directions for future research are discussed.     

Social Change: Toward an Informed and Critical Understanding of Social Justice and the Capabilities Approach in Community Psychology

Community psychology has long been concerned with social justice. However, deployments of this term are often vague and undertheorized. To address this weakness in the field's knowledge body we explored John Rawls's theory of social justice and Amartya Sen's economic theory of the capabilities approach and evaluated each for its applicability to community psychology theory, research, and action. Our unpacking of the philosophical and political underpinnings of Rawlsian theory of social justice resulted in identifying characteristics that limit the theory's utility in community psychology, particularly in its implications for action. Our analysis of the capability approach proposed by Amartya Sen revealed a framework that operationalizes social justice in both research and action, and we elaborate on this point. Going beyond benefits to community psychology in adopting the capabilities approach, we posit a bi‐directional relationship and discuss how community psychology might also contribute to the capabilities approach. We conclude by suggesting that community psychology could benefit from a manifesto or proclamation that provides a historical background of social justice and critiques the focus on the economic, sociological, and philosophical theories that inform present‐day conceptualizations (and lack thereof) of social justice for community psychology.     

Why individuals want money is what matters: Using self-determination theory to explain the differential relationship between motives for making money and employee psychological health

Researchers have debated for years whether money can lead to happiness. Indeed, the findings to date are contradictory in regard to the impact of individuals’ motives for making money on their psychological well-being. This study aimed to reconcile these findings and show that certain motives for making money can be beneficial to individuals’ psychological health, while others can be detrimental, not only by reducing well-being, but also by increasing ill-being. Based on self-determination theory, basic psychological needs (autonomy, competence, and relatedness) were hypothesized to be the psychological mechanism explaining these differential effects. More precisely, need satisfaction and need frustration were hypothesized to mediate the relationship between employees’ money motives and psychological health (well-being and ill-being). Our findings suggest that self-integrated motives for making money lead to greater well-being and lesser ill-being by positively predicting need satisfaction and negatively predicting need frustration. On the other hand, non-integrated motives for making money appear to result in lesser well-being and greater ill-being by being negatively associated with need satisfaction and positively associated with need frustration. Together, these findings suggest that money motives can have differential effects on employees’ psychological health depending on whether these underlying reasons are need-satisfying or need-frustrating life goals.     

Emerging adults’ sleep patterns and attentional capture: the pivotal role of consistency

College students face consistent cognitive demands and often get insufficient and/or irregular sleep. The current study investigated associations of sleep duration and sleep variability with attentional performance. Sleep duration variability was expected to moderate the association between duration and cognitive functioning. College students’ (n = 83) natural sleep patterns were recorded via wristband actigraphy across three consecutive nights during an academic term. The association between sleep duration and attentional capture was strongest for those whose sleep was the most consistent across the three nights preceding the attentional task (i.e., low sleep duration variability). For those with low sleep duration variability, less sleep was associated (B = ?0.25) with reduced ability to ignore irrelevant cues and redirect attention to target locations. In other words, consistently low sleep duration was associated with compromises in attention. Our results indicate the importance of consistent sleep routines as well as sufficient sleep duration in order to optimize attentional performance in college students.     

One-trial conditioning of aerial respiratory behaviour in Lymnaea stagnalis

Repeated spaced training sessions of contingent tactile stimulation to the pneumostome as it opens are required to cause long-term memory (LTM) formation of aerial respiratory behaviour making if difficult to determine exactly when memory forms. We have devised a single-trial aversive operant conditioning training procedure in Lymnaea to be better able to elucidate the causal mechanisms of LTM formation. Observations of baseline breathing behaviour in hypoxia were first made. Twenty-four hours later the snails were trained using the single trial procedure, by placing them in a small Petri dish containing 4 ml of 25 mM KCl for 30-35s as soon as the first pneumostome opening in hypoxia was attempted. LTM was present if (1) breathing behaviour following training was significantly less than before; and (2) breathing behaviour post-training was significantly less in experimental groups than in yoked control groups. LTM persisted for 24 h but not 48 h. Yoked controls that received an aversive stimulus not contingent with pneumostome opening had no evidence of memory. Cooling directly after, but not at any other time, blocks LTM formation. LTM formation was also prevented by removal of the cell body of the neuron RPeD1 before training.