Biodata: Meeting Clients’ Needs for a Better Way of Recruiting Entry-level Staff

Biodata as a selection technique is gaining greater acceptance in Australia and interest in the technique appears to be growing. There are a number of reasons for its rise in popularity, including particular advantages afforded by the technique such as enhanced validity and decreased adverse impact. This paper presents an overview of the development of a biodata instrument for large-scale recruitment and focuses specifically on how clients' needs were met by incorporating biodata in a revised recruitment system. The reader is also referred to another article in this issue by Karas and West that reports on this project, but covers technical aspects of the rational-empirical approach taken to instrument development. The biodata technique was chosen to meet specific requirements of a new selection system for entry level clerical and graduate staff of the Australian Public Service. Broadly, the system sought to assess a range of job-related skills encompassing both cognitive and noncognitive abilities and to maximize the validity and fairness of the recruitment process. The addition of a biodata questionnaire, as an integral part of the selection system, assisted in meeting these aims and providing clients with a more comprehensive process which offered greater flexibility and the reliable assessment of noncognitive attributes that are critical to success in today’s workplace.     

Affective Traits, Responses to Conflict, and Satisfaction in Romantic Relationships

Participants described their current and past romantic relationships on a variety of measures, as well as their typical behavioral responses to conflict in intimate relationships. Consistent with studies of initial social encounters, participants who were high in trait positive affect (PA) described their current relationships as being of higher quality than did low PA individuals. Participants who were high in PA were also more likely to currently be in a relationship than were other people. Negative affect emerged as a predictor of the amount of conflict that characterized people's past romantic relationships. Analyses further revealed that the link between PA and relationship quality was mediated by high PA individuals' reluctance to engage in active destructive responses and propensity to engage in active, constructive responses to conflict with their partner.     

Gender attitudes, feminist identity, and body images among college women

Cultural forces influence body-image development in gender-contingent ways, such that women in our society possess more dysfunctional body-image attitudes than men do. However, few studies have examined how women’s body-image experiences relate to their own gender attitudes and ideologies. This investigation of 122 college women assessed multiple parameters of body image (i.e., evaluation, investment, and affect) and different facets of gender attitudes and feminist identity development. Results revealed minimal relationships between body-image attitudes and either feminist identity or adherence to traditional gender beliefs at individual/stereotypic or societal levels. On the other hand, traditional gender attitudes at the level of male-female social interactions were associated with stronger and more dysfunctional investments in cultural and personal appearance standards. The scientific, social, and clinical implications of these findings are discussed.     

Organizational Conflict and Individual Creativity

A theory of the interaction of perceptions of conflict and dispositional tendencies on individual creativity is presented and tested. It is argued that there are two broad classes of people: those who are primarily socially oriented and those who are primarily instrumentally oriented. Further, on tasks that match their orientation, individuals are proposed to generally adhere to patterns and strategies that experience has taught them are most likely to work. This should mitigate against creativity. On tasks outside of their area of specialization, however, individuals are typically expected to be more random in their thinking, which should promote creativity. Perceived conflict is argued to lead to a reversal of this pattern, however. That is, perceptions of conflict were expected to promote creativity on tasks within, and reduce it on tasks outside of, individuals area of primary interest. These ideas were tested in two studies, one with university employees and one with minority students. The results of both studies generally supported the theory.     

Consumer evaluation in practice

Users of a community child and adolescent mental health service were surveyed, 3–4 weeks after their last contact, to determine their satisfaction with the service they received. High levels of overall satisfaction were obtained by general ratings, which tended to mask more specific critical comments to open-ended questions suggesting ways in which the service could be improved. The resulting changes in service provision are identified, the general value of consumer surveys discussed and the need to include open-ended questions in satisfaction surveys emphasized.