Differential Effects of Task Performance,Organizational Citizenship Behavior,and Job Complexity on Voluntary Turnover

Purpose

The purpose of this study was to investigate the performance–turnover relationship by considering the effects of task performance and OCBs simultaneously while also examining the moderating effect job complexity has on the relationship between voluntary turnover and each type of performance.

Design/Methodology/Approach

Data were obtained as part of a larger study to validate an employment test, in which actual turnover data and supervisory ratings of job performance were collected for employees in two hospitals (n = 782).

Findings

Task performance exhibited a curvilinear relationship with turnover, while OCB exhibited a negative linear relationship with turnover. Job complexity moderated both of these relationships. For task performance, turnover in high-complexity jobs was greater for low performers but lower for high performers relative to that of employees in low-complexity jobs. For OCB, the negative relationship with turnover was more pronounced in high-complexity jobs.

Implications

Both low- and high-task performers are more likely to turnover, while employees exhibiting high OCBs are less likely to turnover. These results imply that retention strategies are critical for top performers, but especially in high-complexity jobs. Organizations may be able to discourage voluntary turnover by creating conditions that stimulate OCB, particularly in highly complex jobs.

Originality/Value

Most prior performance–turnover relationship research used unidimensional measures of performance, whereas this study included two dimensions of performance and examined this relationship while controlling for one-performance dimension when predicting the other. Furthermore, this study is one of the first studies to suggest that job complexity moderates the performance–turnover relationship.

     

Barriers to Adherence to Child Assessment Recommendations

We conducted a one-year follow-up study of child psychoeducational assessment cases to examine whether and how the assessments were helpful to families. The current report focuses on parents’ views of their child’s assessment as well as the parents’ adherence with the written recommendations provided to them following their child’s assessment. Fifty-one of 72 eligible parents whose child received an assessment in an urban, Midwest university clinic participated. Based on semistructured interviews with the parents about the assessment recommendations, we grouped the recommendations and any barriers to adherence the parents mentioned into categories, and we also rated the clarity and complexity of the recommendations. Findings showed that, on average, parents identified the assessment process as useful and attempted or fully adhered to 71.5?% of recommendations. Parents reported the lowest adherence when referrals were recommended for their child to be seen by other professionals such as a pediatrician or psychiatrist; and they cited significantly more stigma barriers for recommendations to seek counseling/therapy or psychotropic medication than for recommendations pertaining to changes at home or school. Higher parental compliance was predicted by a combination of parents reporting fewer barriers and receiving more home based recommendations. The results support the utility of psychological assessments from parents’ perspectives and suggest ways in which psychologists may increase the likelihood that parents will adhere to their recommendations.     

New indirect measures of “inattentive” visual grouping in a change-detection task

It has often been suggested that Gestalt-like visual grouping processes may operate preattentively, but Mack and Rock (1998) suggested that no visual grouping takes place under “inattention.” We introduced a new method to assess this. While participants performed a demanding change-detection task on a small matrix at fixation, task-irrelevant background elements were arranged by color similarity into columns, rows, or pseudorandomly. Independent of any change in the target matrix, background grouping could also change or remain the same on each trial. This influenced accuracy of change judgments for the central task, even though background grouping or its change usually could not be explicitly reported when probed with surprise questions as in Mack and Rock. This suggests that visual grouping may arise implicitly under inattention and provides a new method for testing the boundaries of this processing. Here we extended the initial result to changes in background grouping remote from the target and to those occurring across an intervening saccade.     

The Embodiment Thesis

In this essay I articulate and defend a thesis about the nature of morality called “the embodiment thesis”. The embodiment thesis states that moral values underdetermine the obligations and entitlements of individual persons, and that actual social institutions must embody morality by specifying these moral relations. I begin by presenting two thought experiments that elucidate and motivate the embodiment thesis. I then proceed by distinguishing the embodiment thesis from a Rawlsian doctrine about the nature of justice, from the doctrine of moral relativism, and from solutions to the coordination problem of rational choice theory.     

When Me versus You Becomes Us versus Them: How Intergroup Competition Shapes Ingroup Psychology

Throughout evolutionary history, intergroup competition has been an influential part of social life. Although the topic has received substantial empirical attention among social psychologists, the majority of that work has focused on how ingroup and outgroup members regard one another. Only recently have researchers begun examining how intergroup rivalry changes that way that ingroup members perceive and relate to one another. New findings suggest that a variety of within‐group processes are influenced by the presence of a rival outgroup. In general, altruistic cooperation and prosocial motives increase among ingroup members when their group competes against another. The relationship between leaders and followers also shifts in response to intergroup rivalry: rather than wielding their power for selfish purposes, leaders prioritize the needs of their group. On the flip side, followers’ choice of leader changes, preferring males during times of intergroup competition but females in the absence of competition. Given the substantial impact of intergroup competition on ingroup processes, future research should continue to deepen the field’s knowledge of this topic. Additionally, the scope of research should be broadened to capture the effect of intergroup competition on ingroup dynamics, such as performance and group outcomes.     

Relations among conceptual knowledge, procedural knowledge, and procedural flexibility in two samples differing in prior knowledge

Competence in many domains rests on children developing conceptual and procedural knowledge, as well as procedural flexibility. However, research on the developmental relations between these different types of knowledge has yielded unclear results, in part because little attention has been paid to the validity of the measures or to the effects of prior knowledge on the relations. To overcome these problems, we modeled the three constructs in the domain of equation solving as latent factors and tested (a) whether the predictive relations between conceptual and procedural knowledge were bidirectional, (b) whether these interrelations were moderated by prior knowledge, and (c) how both constructs contributed to procedural flexibility. We analyzed data from 2 measurement points each from two samples (Ns = 228 and 304) of middle school students who differed in prior knowledge. Conceptual and procedural knowledge had stable bidirectional relations that were not moderated by prior knowledge. Both kinds of knowledge contributed independently to procedural flexibility. The results demonstrate how changes in complex knowledge structures contribute to competence development.     

Learning new faces in typically developing children and children on the autistic spectrum

As faces become familiar, recognition becomes easier but the style of processing also changes. Here, twenty-one typically developing (TD) children and twenty-one children with autism spectrum disorder (ASD) were familiarised with 6 identities over 3 days. Next, they completed a 4-alternative forced-choice matching test in which targets were the 6 familiarised faces and 6 unfamiliar faces. The TD group showed a significant advantage for familiarised faces when matching whole faces and both internal and external facial regions. The ASD group showed similar familiarisation effects for whole and external faces, but not for internal regions. The ASD group was also impaired at matching eyes and mouths of familiarised faces. Results suggest the process of acquiring familiarity with faces differs from ASD and TD children.