金融服务绩效的消费者认知评估研究

随着我国金融市场环境的迅速开放,商业银行根据金融服务绩效的消费者认知评估模型,全面分析金融服务绩效的心理影响因素,深入了解金融消费者需求、进行服务绩效评估、提升服务绩效水平便具有了重要的理论与现实意义.研究结果表明:大多数商业银行狭义理解了金融服务的内涵,其过于注重企业外貌、营业环境、服务设施等硬件因素,而对于诸如员工素质、办事效率等影响消费者认知评估金融服务绩效的深层次心理因素缺乏有效关注.     

脑功能可塑性与灾后心理功能康复

神经系统具有惊人的可塑性,这种可塑性可以终生保留。大脑不仅可因个体的经验与行为而改变,也可因内在思维、放松和注意的不同而发生改变。如汶川地震这样的大型自然灾害,因其突发性和巨变性,可使身临其境的人大脑功能状态在瞬间就发生持久的改变,从而表现为认知、情感等心理功能的改变。反过来,利用有关神经可塑性的认识,同样可使受损的大脑得以修复,使发育障碍的个体增强功能,亦可使由各种内外因素导致的心灵扭曲重新舒展开来。利用放松、修复、重建的3R脑功能重塑技术,可望解决包括地震灾后心理健康重建在内的各种神经和心理问题,具有广泛的应用前景     

Self‐regulation of Group Members: The Case of Regulatory Focus

For a long time, research on motivation and (inter)group behaviour mainly focused on needs and motives, but did not take self‐regulation (i.e., the processes underlying motivated action) into account. Similarly, self‐regulation research concentrated on the regulation of the personal self, but did not study the regulation of the social self. The current article summarizes work applying self‐regulation approaches to intergroup behaviour. Within this approach, it has been shown (a) that the social self is regulated based on the same mechanisms as the personal self, (b) that intergroup contexts impact on group members’ self‐regulation strategies, and (c) that the fit between an individual's self‐regulation strategy and the behavioural options provided by the group impact on group liking and potentially also on the integration of the group into the self‐concept. The relation between current and earlier approaches to motivation in groups and further avenues for research on group‐based self‐regulation are discussed.     

Executive disorders and perceived socio‐emotional changes after traumatic brain injury

Although socio‐emotional changes are very frequently encountered after traumatic brain injury (TBI), the psychological mechanisms underlying these disorders are still poorly understood. This study aimed to explore the relationships between dysexecutive syndrome (assessed with the Behavioural Assessment of the Dysexecutive Syndrome [BADS]) and socio‐emotional changes assessed by the Iowa scales of personality change (ISPC) in patients with TBI. The BADS was thus administered to 25 patients with TBI and to 25 healthy controls. Simultaneously, a close relative of each patient was given the ISPC in order to assess socio‐emotional changes. Results indicated that patients displayed significantly lower executive performances than controls and experimented significant socio‐emotional changes. The Modified Six Elements Test was the only subtask of the BADS to be significantly related to behavioural changes, and more specifically to externalizing disorders. It is concluded that executive functions, and especially multitasking, encompass processes whereby one can consciously control one's emotional reactions and behaviours.     

Lack of strategy holding: A new pattern of learning deficit in cortical dementias

The aim of this study was to demonstrate, by means of systematic research and qualitative data analysis, the presence, among a group of patients with fronto‐temporal lobar degeneration of a subgroup that, at variance with the standard pattern, is able to devise and implement learning strategies, but appear impaired at carrying them on from a trial to the next. In order to provide evidence of the existence of a group of patients showing this type of learning disability, that we refer to as lack of strategy holding, we performed a stepwise hierarchical cluster analysis of a set of variables whose scores were selected from the subject's performance at the Test de Aprendizaje Verbal España‐Complutense. Results substantiate the segregation of three groups of subjects characterized by the following patterns of performance: normal elderly individuals, who show a quite preserved ability to discover a semantic strategy along the learning trials and to carry it from a trial to the next, patients presenting with a deficit in implementing semantic learning strategies and possibly use of serial and/or phonological strategies to perform the task, and to patients who, although able to generate and implement appropriate learning strategies, appear unable to carry them over the learning trials. The presence of this new pattern raises a few questions that seem worth trying to address.     

大学生合作学习的问题解决过程及其对问题解决水平的影响

以认知风格为依据,将合作学习小组分为场依存同质组、场独立同质组以及异质组。通过小组对开放问题以及逻辑问题的解决,考察不同认知风格个体、不同类型小组的问题解决过程。同时考察问题解决过程对问题解决水平的影响。结果表明：（1）个体在解决不同类型问题时的过程体验不同。（2）问题解决过程在个体的认知风格和逻辑问题解决水平之间起调节作用。（3）不同类型小组的问题解决过程不同。（4）合作是影响小组合作学习效果的重要因素之一。     

物质主义价值观量表在大学生群体中的修订

以449名大学本科生为被试,对物质主义价值观量表（MVS）进行中文版的修订,考察其信效度指标。探索性因素分析发现,修订后的量表具有与原量表基本相同的三个维度;验证性因素分析结果显示,MVS的三因素结构拟合较好;MVS的内部一致性信度为0．792,重测信度为0．830;MVS的效标关联效度良好。表明修订后的MVS具有较好的心理测量学属性,可作为测量我国大学生物质主义价值观的工具。     

群集化儿童问题行为核查表的中文版修订

将Frick等人的群集化儿童问题行为核查表（the clustering child behaviors checklist,CCBCL）修订为中文版自我报告问卷、教师评定问卷和同伴评定问卷。以529名初一学生为被试进行间卷修订。结果发现：Frick等人提出的外化问题行为框架适合研究中国儿童青少年的外化问题行为,探索性因子分析证明中文版问卷的因子结构与原文卷一致;自我报告、教师评定和同伴评定版问卷的内部一致性系数、分半系数和重测信度系数都在可接受的范围内,且自我报告版问卷中财物损害的各信度系数较低;自我报告结果与同伴拒绝的相关不显著。而教师评定和同伴评定的结果均与同伴拒绝相关显著;同伴评定问卷的各信度系数及通过其获得的测量结果与同伴拒绝的相关性均高于其它两种问卷。     

社会智力研究视角和方法的转变——从社会智力的测量观到人格的社会智力观

在社会智力研究的早期,研究者们运用测量观的视角和方法对社会智力进行了研究,取得了不少的成果。但是随着研究的进行,传统测量观的发展却遇到了极大的困难,如不能对社会智力和学业智力进行有效的区分等。人格的社会智力观强调社会行为的背景具体化和行为的主观意义,主张探询人的一般化的社会认知机制,为社会智力的研究展开了一个新的视角。