When Manipulation Backfires: The Effects of Time Delay and Requester on the Foot-in-the-Door Technique

We examined the effects of 2 variables on compliance rates within the foot-in-the-door procedure. Participants who agreed to a small request were presented with a larger request either immediately after the first request or 2 days later. The second request was presented either by the same person or by a different requester. Compared to a control group receiving only the large request, participants were more likely to agree to the second request in all experimental conditions except one. When the same requester presented the second request without delay, participants were less likely than the control group to agree to the target request. This latter condition represents a situation in which typical foot-in-the-door procedures can backfire on the requester.     

The Reinvention of Behavioral Health Services in the VA System

The Veterans Health Administration under the direction of Kenneth Kizer, M.D., has faced the challenge of providing high-quality health care while controlling costs. Under Dr. Kizer's direction, VA hospitals are moving toward managed patient centered primary care. Hospital organization, funding, and clinical practices have been changed. Reorganization has meant a variety of possibilities for psychologists employed in the VA system.     

A review of functional assessment use in data-based intervention studies

We reviewed the extent and variety of functional assessment procedures used in behavioral intervention studies. The contents of six research journals dating from 1986 to 1992 were searched for articles describing single-subject intervention studies that targeted problematic social behaviors. Articles meeting this initial criteria were examined to determine if a functional assessment was conducted. If so, the various procedures comprising the functional assessment, types of interventions conducted, and demographic characteristics of study participants were recorded for each study. Results are compared to similar reviews of research dating from 1980–1985. Potential reasons for the paucity of studies incorporating functional assessment procedures are discussed. Finally, directions for future research and applied practice are provided.     

Relationship between the Millon Behavioral Health Inventory and the minnesota multiphasic personality inventory (MMPI) in low-back pain patients

The Millon Behavioral Health Inventory (MBHI) is being used with increasing frequency for the assessment of chronic pain, although there is a relative lack of evidence as to its utility, and prior studies have not examined low back pain. This investigation compared the MBHI to the MMPI in a sample of low-back pain patients and analyzed subgroups of pain patients based upon their MBHI responses. Subjects were 60 patients who had been admitted to outpatient multidisciplinary pain clinics of two Chicago-area hospitals. Patients completed both the MMPI and the MBHI and provided demographic information. Results of correlational analyses indicated strong relationships between the MBHI psychogenic attitude, psychosomatic correlate, and prognostic index scales and the validity scales of the MMPI. The MBHI Pain Treatment Responsivity scale (PP) correlated with 16 of the other 19 MBHI scales. PP did not demonstrate specificity with low back pain patients. The results of both the scale comparisons and the exploratory two-group cluster subgroup analysis support the notion that responses to the MBHI are largely affected by the respondent's tendency to deny psychopathology or to admit emotional distress.     

Validation of personality and cognitive measures for insurance claims examiners

Claims Examiners are critical for the profitability of large insurance companies. Mistakes in hiring these people can result in improperly processed claims and/or turnover, and this yields negative financial consequences for the company. This paper describes research evaluating the validity of selection procedures for the position of claims examiner at Blue Cross and Blue Shield of Oklahoma. A job analysis indicated that both cognitive skills and personal abilities are necessary for successful performance as a claims examiner. The job analysis also indicated that both subjective and objective criterion measures reflect important aspects of job performance. The criterion data included nine supervisory ratings, employee nominations, average percent of performance, absences, disciplinary actions, and sick leave. In a concurrent validation strategy, we tested a sample of experienced incumbents (N=50) using four cognitive ability tests (Basic Skills Tests: BST) and two measures of personality (Hogan Personality Inventory and PROFILE). Scales from two personality inventories were combined to form the Claims Examiner Inventory (CEI). Scores from the CEI and three of the four cognitive tests correlated significantly with the average percent of performance and six of the supervisory ratings, including the average supervisory rating. In addition to the cognitive measures, the personality measure contributed significantly to the prediction of percent of performance achieved with R=.64. These results are consistent with other research findings that support the use of both personality and cognitive measures as predictors of job performance.     

Communicating Price-Quality Relationships

Despite myriad studies concerning the effects of price on perceived-quality, the results are inconsistent. These inconsistencies have prompted the call for greater theory development to help provide a more comprehensive understanding of the process through which consumers develop perceived-quality. A theory the Elaboration Likelihood Model, could be applied to suggest that it is essential to identify the level of involvement when predicting the effects of variables on perceived-quality. Yet, previously reported perceived-quality research has not examined whether a change in price also changes the level of involvement. The impact of price savings on the level of involvement was examined in the experiment reported in this paper. Results of this research suggest that communicating price savings can affect the level of involvement. Experimental results also suggest that consumers with high involvement develop their attitudes and perceptions of technical quality from a careful evaluation of the arguments presented in the message. Conversely, consumers with low involvement lack motivation to evaluate those arguments and they have little effect on attitudes or perception of technical quality. Consequently, the experimental results support the Elaboration Likelihood Model.     

Structure of physical performance in occupational tasks

Two lines of research concerning the dimensionality of physical performance in occupational tasks are described. In the first, the physical requirements of tasks are analyzed as reflected in job analyses. In the second, the structure of physical abilities tests used to predict performance in physically demanding jobs is evaluated. Principal components analyses of both job analysis and test performance data suggest that the structure of physical abilities has three major components--strength, endurance, and movement quality. This structure appears to be independent of job type or level of incumbents' performance.     

Racism in the Hands of an Angry God: How Image of God Impacts Cultural Racism in Relation to Police Treatment of African Americans

Previous research suggests an angry God image is a narrative schema predicting support for more punitive forms of criminal justice. However, this research has not explored the possibility that racialization may impact one's God image. We perform logistic regression on Wave V of the Baylor Religion Survey to examine the correlation between an angry God image and the belief that police shoot Blacks more often because Blacks are more violent than Whites (a context-specific form of cultural racism). Engaging critical insights from intersectionality theory, we also interact angry God image with both racialized identity and racialized religious tradition. Results suggest that the angry God schema is associated with this form of cultural racism for White people generally as well as White Evangelicals, yet for Black Protestants, belief in an angry God is associated with resistance against this type of cultural racism.     

Correspondence Between Preference Assessment Outcomes and Stimulus Reinforcer Value for Social Interactions

Preferred forms of social interaction were identified using a paired-stimulus format in which two 3–5 s videos of the experimenter providing the social interaction to the participant were presented. Reinforcer efficacy of the high-, medium-, and low-preferred interactions was evaluated using a progressive-ratio schedule to determine the amount of work maintained by the stimuli. Results showed that higher preference stimuli produced larger break points than did lower preference stimuli.