What's measured is not necessarily managed: cognitive contingencies of organizational measurement

Organizational measurement is necessary for managing incremental improvements or change efforts. Some have argued that indicators of financial performance measure the past and should be joined by "lead" measures such as management development and customer relations, assumed to be drivers of performance. Approaches of "lead" measures have met criticism for not contributing to operational management. The present is an empirical case study where measures from a customer satisfaction survey and a management assessment instrument were analyzed and compared to actual measures of financial performance. The effects of measures obtained seem to depend on the interpretations and reflection taking place in the organization. The pursuit of "lead" indicators did not seem to drive results. Counter-intuitively, higher scores on these measures were related to poorer financial performance. The explication of and reflection on the underlying dynamic seemed to turn the development in a profitable direction.     

The Impact of the Big Five Personality Traits on Reports of Child Behavior Problems by Different Informants

The present study compared ratings of a standardized sample of child behavior problems across informants and examined the effects of informant personality traits on child behavior ratings by mothers, teachers, and group-care workers. Participants were 55 clinic-referred children, aged 6–12 years. All informants watched and rated the same 17-min videotaped behavior sample of a familiar target child. Independent trained observers rated the same videotapes to provide criterion ratings. Informants personality traits were assessed using the NEO Five Factor Personality Inventory. Results showed that mothers reported fewer behavior problems than did the professionals, that the informants who were familiar with the child reported more behavior problems than did the independent observers, and that higher levels of informant neuroticism were related to higher ratings of child behavior problems in the case of the professionals, but not in the case of the mothers. In addition, group-care workers who were less extraverted and open were likely to report more child behavior problems than group-care workers with normal levels of extraversion and openness. Finally, no relations were found between agreeableness or conscientiousness and ratings of child behavior. Findings suggest that professionals who work with children are not immune to distortions based on their own personality.     

Final part-word repetitions in school-age children: two case studies

In contrast to the many published accounts of the disfluent repetition of sounds at the beginnings of words, cases where it is predominantly the final parts of words that are repeated have been reported relatively rarely. With few exceptions, those studies that have been published have described either pre-school children or neurologically impaired subjects. The purpose of this case report was to describe final part-word repetitions in the speech of two school-age boys of normal intelligence with no known neurological lesions. Their speech was recorded during spontaneous conversation, reading, and sentence repetition. The repetitions occurred in all three speaking conditions, although the majority of instances were observed in spontaneous speech, and on both content words and function words. The participants exhibited no apparent awareness of the disfluencies, no abnormal muscle tension, and no accessory behaviours. Each child produced word-final repeated fragments whose phonological structure was highly predictable according to his individual set of rules. The results are discussed in terms of possible motor and cognitive explanations for the disfluencies. EDUCATIONAL OBJECTIVES: As a result of this activity, the participant will be able to: (1) summarize prior research into final part-word repetition; (2) describe the detailed characteristics of final part-word repetitions as displayed by two children of normal intelligence; and (3) discuss ways in which the behaviour might be explained as part of a model of speech production.     

Distinctive processing underlies skilled memory

Research on skilled memory has focused on organizational processes to the exclusion of item-specific processes, although theories of skilled memory do acknowledge the importance of both kinds of processes. Using the isolation methodology, we presented lists of American football team names to participants who had either a high or a low level of knowledge about American football. An isolation effect (greater recall of the target in the isolate list than in a homogeneous control list) was observed only with high-knowledge participants. When standard lists were used, an isolation effect was observed with both groups. These findings empirically validate the importance of both organizational and item-specific processing as the basis of distinctive processing underlying skilled memory performance.     

Further evidence for the role of inferential reasoning in forward blocking

Previous studies on human causal learning (De Houwer & Beckers, 2003; De Houwer, Beckers, & Glautier, 2002) showed that secondary task difficulty (performing an easy vs. a difficult secondary task during the main causal learning task) and ceiling information (outcome occurs with a maximal vs. submaximal intensity) had an influence on forward blocking (i.e., lower causal ratings for cue T when AT+ trials are preceded by A+ trials than when no A+ trials are presented). We extended these studies by also examining self-reports of participants about the reasons behind their causal ratings. Blocking was found only for participants who reported an appropriate blocking inference. Furthermore, secondary task difficulty and ceiling information influenced the number of participants who reported an appropriate blocking inference. These findings point to a major impact of inferential reasoning in human causal learning.     

Human cognition and 1/f scaling

Ubiquitous 1/f scaling in human cognition and physiology suggests a mind-body interaction that contradicts commonly held assumptions. The intrinsic dynamics of psychological phenomena are interaction dominant (rather than component dominant), and the origin of purposive behavior lies with a general principle of self-organization (rather than a special neurocognitive mechanism). E.-J. Wagenmakers, S. Farrell, and R. Ratcliff (2005) raised concerns about the kinds of data and analyses that support generic 1/f scaling. This reply is a defense that furthermore questions the model that Wagenmakers and colleagues endorse and their strategy for addressing complexity.     

Individual pattern representations are context independent, but their collective representation is context dependent.

We studied context dependency of the representations underlying perceptual "goodness". Three experiments used a same-different task with classical Garner 5-dot patterns presented with an interstimulus interval (ISI) of 500 ms. Same patterns were allowed to be rotated or reflected versions of each other. Pattern goodness was varied according to rotation and reflection equivalence, using Garner's equivalence set size (ESS) measure. The ESS of both first and second patterns affected reaction time and accuracy. A model based on assumptions that Garner's equivalence sets constitute the generic representation of these patterns and that items within these sets are accessed serially was fitted to the data. Excellent fits were obtained, which were robust against frequency-induced bias at the level of the individual pattern, but sensitive to such bias at the level of the equivalence set. It was concluded that individual pattern representations are context independent, whereas their collective representations are context dependent. Simplicity and likelihood principles, therefore, seem to apply to different levels of a representation hierarchy.     

Compatibility effects based on stimulus and response numerosity

Four choice reaction time experiments documented a stimulus-response (S-R) compatibility effect involving the numbers of stimuli and responses. In Experiment 1, the stimulus consisted of one or two tones, and the correct response was either one or two taps of a response key. Responses were much faster with a compatible S-R assignment, in which the number of taps matched the number of tones, than with an incompatible assignment in which these numbers mismatched. Experiments 2 and 3 replicated this effect, using visual stimuli and bimodal stimuli, respectively, suggesting that auditory/manual rhythmic compatibility is not essential to it. Experiment 4 showed that an analogous but smaller effect is obtained when stimuli are the digits 1 and 2. This new numerosity-based compatibility effect has general theoretical implications regarding the mechanisms responsible for compatibility effects and practical implications for interface design.     

The role of working memory in attentional capture

Much previous research has demonstrated that visual search is typically disrupted by the presence of a unique “singleton” distractor in the search display. Here we show that attentional capture by an irrelevant color singleton during shape search critically depends on availability of working memory to the search task: When working memory is loaded in a concurrent yet unrelated verbal short-term memory task, capture increases. These findings converge with previous demonstrations that increasing working memory load results in greater distractor interference in Stroop-like tasks (de Fockert, Rees, Frith, & Lavie, 2001; Lavie, Hirst, de Fockert, & Viding, 2004), which support the hypothesis that working memory provides goal-directed control of visual selective attention allowing to minimize interference by goal-irrelevant distractors.     

From interpretation to segmentation

In visual perception, part segmentation of an object is considered to be guided by image-based properties, such as occurrences of deep concavities in the outer contour. However, object-based properties can also provide information regarding segmentation. In this study, outer contours and interpretations of object configurations were manipulated to examine differences between image-based and object-based segmentation in a visual search task. We found that locating a two-dimensional object configuration with deep concavities in the outer contour depends on the type of outer contour of the surrounding distractors. In addition, locating a three-dimensional object configuration was harder when it was surrounded by object-based-disconnected distractors, as compared with object-based-connected distractors, regardless of image-based connections in these distractors. We conclude that segmentation based on the outer contours of a target facilitates its localization. However, when three-dimensional information is available, segmentation strongly depends on object-based properties, rather than on image-based properties.