PERFORMANCE APPRAISAL BEHAVIORS: SUPERVISOR PERCEPTIONS AND SUBORDINATE REACTIONS

This study examined supervisor perceptions and subordinate reactions to formal performance-appraisal reviews. The performance-appraisal behaviors of supervisors and the reactions of their subordinates were studied in a sample of university employees. A factor analysis revealed that there were three dimensions of formal performance appraisals: two developmental dimensions (being supportive; emphasizing performance improvement) and one administrative dimension (discussing pay and advancement). Regression analyses suggested that supervisors supported highly rated individuals and stressed improvement efforts for poor performers. After controlling for the level of previous performance ratings, results indicated that support in the appraisal review was associated with higher levels of employee motivation, while discussing pay and advancement was associated with higher levels of employee satisfaction. Unfortunately, improvement efforts by the supervisors did not influence job performance one year later.     

Responsibility-Inducing interventions with Older Clients

Robb, S.S., & Stegman, C.E. (1983). Companion animals and elderly people: A challenge for evaluators of social support. The Gerontologist, 23, 277–282. Ory, M.G., & Goldberg, E.L. (1983). Pet possession and well-being in elderly women. Research on Aging, 5, 389–409. Banziger, G., & Roush, S. (1983). Nursing homes for the birds: A control-relevant intervention with bird feeders. The Gerontologist, 23, 527–531.     

Selecting trainee conference interpreters: A preliminary study

This study developed and assessed a set of psychometric tests to aid selection of candidate simultaneous and consecutive interpreter trainees. Three kinds of test were used based either on text materials, linguistic subskills or speed stress Twelve tests in all were administered to 29 trainees beginning an intensive course. The test scores were correlated with judges' ratings in the final interpreting examination. Students who passed the examination had higher mean scores on all tests than those who failed (significant for seven tests). Test scores were positively inter-correlated. Of the two factors characterizing the pattern of correlations, the first loaded highly on completion/detection tests and simultaneous examination ratings; the second loaded highly on recall tests and consecutive examination ratings. Text-based tests were more predictive than subskills or speed stress tests. It is concluded that tests would aid candidate selection, and estimates of improved selection are given. The relationship between test type and interpreting is discussed together with possible reasons underlying differential performance on tests of the same kind.     

QUESTIONING THE EFFECTIVENESS OF BEHAVIOR MODELING TRAINING IN AN INDUSTRIAL SETTING1

The intention of this study was to improve behavioral modeling's effectiveness by substituting managers for professional trainers and to evaluate the effect on 44 male supervisors using Kirkpatrick's four levels of evaluation: reaction, learning, behavior on the job, and performance. Twenty-two supervisors were trained with six behavior modeling modules and the effect was compared to a control group consisting of 22 supervisors. The research also examined the effects of trainees’ self-esteem and the perceived power of the trainers. The results showed that behavior modeling resulted in favorable reactions and an increase in learning, but did not produce behavior change on the job, or improved performance results. Power and self-esteem did not moderate the training effectiveness. The findings are compared with previous behavior modeling research. The discussion concludes with a recommendation for researchers to identify more complete theoretical models which explain behavioral change on the job (e.g., Maltz's theory of psycho-cybernetics) as opposed to relying solely on Bandura's social learning theory.     

Do remedial programs really work?

The results of an evaluative study demonstrate that the remedial reading-writing program at a large urban community junior college did not produce any meaningful differences in student withdrawals from college or in grade point averages during the second semester of college; did not improve achievement in social science, humanities, or English courses; and did not result in higher scores on writing and reading tests for those students in the remedial program than for those in a randomly selected control group who did not participate in the program.