Violence between Couples: Profiling the Male Abuser

The development of effective strategies for counseling abusive males has been hampered by a lack of information concerning the factors that contribute to violent episodes between couples.     

THE EMPLOYMENT INTERVIEW: A SUMMARY AND REVIEW OF RECENT RESEARCH1

After a quick recapitulation of previous reviews of the employment interview, recent research from about 1975 is reviewed and summarized. Research dealing with the reliability and validity of the interview, methodological issues, decision making, interviewer training, minority characteristics, nonverbal behavior, interviewee characteristics, and interviewee training is summarized. Trends and directions are noted, suggestions for further research extended, and a discussion of why persistence in the use of interview exists is presented.     

Counseling: Practices and Practitioners

SRI International, formerly Stanford Research Institute, has been evaluating the impact of employment counseling in the mid 1970s in response to national shifts in organizational emphasis and funding.     

Is empathy ear-to-ear or face-to-face?

If counselor and counselee cannot see each other, is the quality of their relationship affected? This study compares the empathy ratings of trained and untrained counselors in three different situations: counseling by telephone, in a confessional-type arrangement, and face-to-face. Although trained counselors scored significantly higher empathic understanding ratings than untrained counselors, there was little difference among the ratings for the three methods used.     

ORGANIZATIONAL PERFORMANCE AND ORGANIZATIONAL LEVEL TRAINING AND SUPPORT

The present study uses both objective and survey data to examine relations among retail sales training, organizational support, and store performance and to examine whether training interacts with organizational support to predict store performance. The study is unique in that it presents an example of the analysis of the relationship between organizational level measures of training and performance, as opposed to more traditional individual level measures. Archival data in a correlational design were analyzed for 62 stores belonging to the same international merchandising firm. Two measures of training and two measures of support were used to predict two measures of store performance. Results indicated that training and organizational support were significantly correlated with both measures of store performance, although the relationship between training and organizational performance was stronger. In contrast to predictions, there were no significant interactions between the training and support variables.