Unobtrusive indicators of culture for organizations: a systematic review

ABSTRACT

We systematically reviewed the literature using unobtrusive measures to study organizational culture. To synthesize, theorize, and evaluate this research, we introduce the concept of an unobtrusive indicator of culture (UIC) for organizations. A UIC measures organizational culture through collecting data without engaging employees, and is conceptualized in terms of cultural artefacts. We identified thirty-five articles, containing 135 distinct UICs, drawn from 16 distinct data sources. UICs coalesced into two groups. First, textual UICs, with culture measured through language patterns in annual reports, employee online reviews, and emails. Second, UICs focusing on organizational practices, for instance, organizational policies or executive rewards. Over two-thirds (68%) of UICs measured values for integrity, results orientation, and clan cultures, and we conjecture that UICs may be most useful for studying aspects of culture sensitive to reporting biases, and benchmarking large samples of organizations. Forty-eight percent of UICs had good or promising construct validity: many were textual UICs, and those focusing on organizational practices were less established. UICs can potentially advance the study of organizational culture, yet must be developed and applied cautiously, with careful consideration of their advantages and limitations, and how they complement existing measurements and conceptualizations of culture.     

The Imagined Immunities of Defense Nationalism

This article examines the narratives, imaginaries, and subjectivities that underpin the far-right, ethnic nationalist “defense leagues” that have emerged in Australia (and across Europe) in the past decade. Referencing three, interrelated nationalist events in Australia—the Cronulla Riots, Cronulla Memorial Day, and the “race-riot” that occurred in Melbourne on January 5, 2019—I argue that defense leagues resist conceptualization through existing theories of nationalism and community, including those articulated by Anderson, Hage, and Esposito. Drawing on Lacanian psychoanalytic theory, I argue that unlike other nationalists, defense nationalists are not primarily concerned with realizing their avowed political projects (such as fortifying national borders, halting immigration, and preserving so-called national values). Instead, they are focused on constructing and enjoying themselves as the privileged national subjects who get to do the nation's defending. As I elaborate, the enjoyment they derive from defending the nation—which is approximate to the Lacanian concept of jouissance—means that paradoxically, that which threatens the nation legitimizes and fortifies the nationalist, because the more the nation is threatened, the more the nationalist's perceived role within it is secured. Ultimately, I argue this jouissance salvages a symbolic life within the nation that is always-already dead.