Communication With People of Different Ages in the Workplace: Thai and American Data

To test hypotheses about intra‐ and intergenerational communication perceptions, nonmanagerial‐level bankers (n = 348) in two nations (Thailand and United States) self‐assessed their communication beliefs on the Global Perceptions of Intergenerational Communication scale. Communication accommodation theory was used as a theoretical backdrop. Results revealed that older bankers were seen as more nonaccommodating (e.g., more negative, more ordering) than young bankers, though young bankers still felt more obligation to be respectful (e.g., hold back opinions) with older bankers than to their same‐age group. In addition, managers were seen as more nonaccommodating than nonmanagers. Cross‐cultural findings emerged to the extent that Thai bankers perceived others, in general, as less accommodating (e.g., supportive, helpful) and more nonaccommodating than did their American counterparts; hence, workplace conversations were at least partially viewed as more difficult in Thailand than in the United States. Research on religious and philosophical traditions, cultural convergence and divergence, modernity, and workplace homogenization were invoked to interpret the above findings.     

Young Children's Theory of Mind and Emotion

Abstract

In three experiments, children aged 3 to 7 years were tested for their understanding of the impact of beliefs and desires on emotion. Children watched while animal characters were offered various types of container and then predicted their emotional reaction. In Experiment 1, the children (but not the characters) knew that the desirable contents of each container had been removed. The majority of 6-year-olds and a minority of 4-year-olds understood that the characters would be happy with the gift, given their mistaken belief about its contents. In Experiment 2, characters were given containers apparently containing an object they wanted but really containing an object they did not want, or vice versa. Predictions of emotion based on both the desire and the mistaken belief of the characters increased with age. In Experiment 3, characters were given closed containers that might or might not contain an item they wanted. Both 3-and 5-year-olds grasped that the characters' emotional reaction would depend on both their (unconfirmed) beliefs and desires about its content.

The experiments show that preschool children deploy a theory-like conception of mind in predicting emotional reactions. They understand that the emotional impact of a situation depends not on its objective features but on the beliefs and desires that are brought to it.