ORGANIZATIONAL COMMUNICATION: 1978

With roots in social psychology, human relations, and organizational theory and behavior, the discipline of organizational communication has emerged in the last 25 years with its own content, methodology, and applications. Although one of the first major literature reviews of this field was produced about 15 years after much of the early foundation research had been completed (Guetzkow, 1965), the next major reviews were published in half the time (Porter & Roberts, 1972; Redding, 1972). As further evidence of the sheer quantity of research being completed in this new discipline, four additional reviews and syntheses were published during the next four years (Pietri et al., 1974; Goldhaber, 1975; Bernstein, 1976; Richetto, 1977). In fact, as Richetto closed his 1976 overview of the field, he predicted that there would “likely be continued attempts at integrating and synthesizing findings” (p. 336). Little did he realize that within two years, three additional reviews would appear (Dennis, Goldhaber, Yates, 1978; Farace, Taylor, Stewart, 1978; Monge, Edwards, Kirste, 1978). The present synthesis and review, with its emphasis on findings and implications, combines the results of recent North American and European research with those of the first 16 studies completed by the International Communication Association (1CA) Communication Audit. We have divided the review into three major sections: a historical overview of the major findings from both North America and Europe; major findings from the ICA Communication Audit; and implications of all major findings for future research.     

A HIERARCHICAL CONSTRUCT OF SELF-MANAGEMENT LEADERSHIP AND ITS RELATIONSHIP TO QUALITY OF WORK LIFE AND PERCEIVED WORK GROUP EFFECTIVENESS

This study validates the self-management leadership theory as operationalized by the Self-Management Leadership Questionnaire (Manz & Sims, 1987) in a large telephone company. The sample for this study is 390 self-managing and 412 traditionally managed employees and 94 external leaders from 58 self-managing and 60 traditionally managed teams. Results support Manz and Sims' 6-factor pattern at the first-order level, and in addition, identify a common second-order factor. The hierarchical factor structure is invariant in employee and leader samples drawn from both self-managing and traditionally managed work teams, suggesting that the construct of self-managing leadership is similar for members and leaders of both types of teams. Respondents perceive slightly more self-management leadership behaviors in the self-managing than the traditional work teams. Respondents evaluate self-managing work teams as more effective than traditional work teams, and this difference is moderate in size. Self-managing leadership behaviors are positively associated with QWL (mainly employee satisfaction) and self-rated effectiveness for both self-managing and traditional teams. In general, self-managing work teams are not that different from traditionally managed groups in the relationship of self-managing leadership to outcomes. We conclude that self-management leadership is a hierarchical concept, constituted of specific strategies as well as a general orientation toward empowering employees. These leadership behaviors are applicable to managing both traditional and self-managing work teams.     

THE ROLE OF UPWARD INFLUENCE TACTICS IN HUMAN RESOURCE DECISIONS

A model was examined which proposes that employee influence tactics impact human resource decisions by affecting managers' perceptions of the subordinate's interpersonal skills, manager liking of subordinates, and managers' perceptions of similarity to subordinates. The human resource decisions investigated were performance ratings, promotability assessments, and salary. Data were collected from 247 subordinates and their managers and from company records. Structural equation modeling results indicated that influence tactics were related to managers' perceptions of subordinates' interpersonal skills, liking, and perceptions of similarity to subordinates. Specifically, subordinates' use of reasoning, assertiveness, and favor rendering were positively related to managers' perceptions whereas bargaining and self-promotion were negatively related to these perceptions. Finally, there was no support for direct relationships between influence tactics and HR decisions.     

Family Therapy Training in Clinical Psychology Programs

In a national questionnaire survey of graduate programs offering the Ph.D. or Psy.D. in clinical psychology, the status of family therapy training was examined. With a 79 per cent response rate (102 programs), the study found that 10 per cent of the nationwide faculty identified themselves as primarily family therapy oriented, 32 per cent of the programs had no family-oriented faculty members, 18 per cent of all psychotherapy courses were family therapy courses, and 21 per cent of the schools had no family therapy course. The ratings of the importance of providing students with family therapy training were found to be unrelated to the number of family therapy courses available but positively correlated with the percentage of family therapy courses within the total curriculum.