In Search of True Causes:

The present investigation sought to obtain empirical data that either directly supports or refutes the popular assumption that communication is an essential element of effective decision making. Specifically, it reports three phases of study that attempt to determine whether the variance in group decision making is best accounted for by noninteraction or interaction sources. Phase 1 examines the relationship among group member ability, communication opportunity, and decision performance. Phase 2 examines the relationship among group member ability, qualities of group communication, and decision performance. Phase 3 examines the relationship among fulfillment of communication functions requisite to decision-making efficacy, group member ability, and decision performance. In Phase 1, a strong independent main effect for communication opportunity was found; whereas in Phase 2 we discovered classification and explanatory effects for three facets of interaction quality—“evaluation of task-relevant issues,”“goal-directed communication,” and “idea development”—and in Phase 3 no classification or explanatory effects for either of the communication functions examined was found. Open channels of communication and high quality task-oriented discussion that focused on issue evaluation and task accomplishment facilitated group performance in light of the effects of group potential.     

Identity Implications of Influence Goals A Revised Analysis of Face-Threatening Acts and Application to Seeking Compliance With Same-Sex Friends

Although politeness theory offers one explanation for how threats to face arise during compliance-gaining episodes, it neither predicts the conditions under which seeking compliance will create multiple face threats nor explains how such threats arise within specific contexts. The authors challenge and revise politeness theory by analyzing potential implications for both parties' face when the logical preconditions for seeking compliance are framed by specific influence goals. In a test of a revised analysis of face threats, young adults imagined asking favors, giving advice, and enforcing obligations with same-sex friends. Perceived face threats, interaction goals, and message qualities varied substantially across compliance-gaining situations defined by these goals. Directions for exploring the identity implications of influence goals across relationships and cultures are discussed.