DESIGNING INCENTIVE PLANS FOR UNIONIZED EMPLOYEES: A COMPARISON OF CONTINUOUS AND VARIABLE RATIO REINFORCEMENT SCHEDULES1

The relative effectiveness of incentive plans administered on continuous and VR-4 schedules of reinforcement was investigated with unionized employees using a within subjects design. Mountain beaver trappers working side by side were randomly assigned to one of two groups. In group A the trappers received $1.00 for every rat they trapped. At the end of four weeks, they were switched to a VR-4 schedule in which they received $4.00 contingent upon trapping a rat and correctly guessing the color of one of four marbles prior to drawing it from a bag held by the supervisor. In group B the order of the schedules was reversed. The results were analyzed in terms of cost-related, behavioral, and reaction criteria. The study increased employee productivity and decreased costs for the company. Inexperienced workers had higher productivity on the continuous reinforcement than on the VR-4 schedule; experienced workers had higher productivity on the VR-4 schedule than on the continuous schedule. Both the experienced and the inexperienced employees preferred the VR-4 schedule over the continuous schedule.     

INTERRELATIONSHIPS AMONG EMPLOYEE PARTICIPATION, INDIVIDUAL DIFFERENCES, GOAL DIFFICULTY, GOAL ACCEPTANCE, GOAL INSTRUMENTALITY, AND PERFORMANCE

A field study was conducted with 41 female typists in a large corporation to test an explanatory model of goal setting. Weekly productivity goals were either assigned by the supervisors or were set jointly with a typist. Goals were set for ten consecutive weeks. A correlational analysis of the data indicated that difficult goals led to higher performance. Higher performance led to higher absolute goals for the subsequent week, but smaller improvement goals. Persons with a high need for achievement and an internal control orientation set higher goals. Goal setting led to greater overall performance improvement for employees who had high self esteem or who perceived goal attainment to be instrumental for getting extrinsic rewards. Hypothesized relationships involving goal acceptance were not supported, which may have been due to a lack of validity for the goal acceptance measure.     

Group Orientation for Persons on Probation or Parole

The group orientation program described in this article is a systematic attempt to transmit information and initiate a counseling relationship with persons newly placed on probation or parole. The group orientation process reduced tension and allowed reluctant clients to be guided into a helping relationship. Following the group sessions, individual meetings are designed to capitalize on those gains. During one 7-month period, 130 persons went through the group orientation, and 81 of these were subsequently transferred to reduced supervision.     

LEADER INFLUENCE IN THE ASSESSMENT OF PERFORMANCE

The role requirements of leaders in an assessment group context were manipulated in a laboratory simulation. Discussion leaders (chairholders) either did or did not have first hand contact with an individual who was being assessed. Furthermore, chairholders were either allowed a formal say in the group's decision or were not. As predicted, different configurations of role requirements had an impact on the influence wielded by the chair, as indexed by measures of group process, group decision, accuracy and group member attitudes. Both prior contact and voting rights had direct and interactive effects and served to increase chair influence. Particular role requirement combinations also produced a type of group disruption as reflected in group member ratings of the quality of the session. The results of the study are discussed in forms of implications for the standardization of procedures in assessment center programs.     

Unemployment in the Postindustrial Age: Counseling Redundant Workers

Currently, in the United States, redundancy counseling, dealing with jobless or displaced workers, is the exception rather than the rule in cases of plant closures. It is likely, however, that redundancy counseling will become more common in the future, as more U.S. manufacturers turn to production sharing. Indeed, it has been suggested that redundancy counseling might replace the traditional unemployment compensation system as a better method of dealing with unemployment in a rapidly changing, highly technological world.     

Multisystem-Multimethod Family Assessment in Clinical Contexts

A framework for assessing multiple levels of the family system by using multiple methodologies is proposed in this paper. This approach for measuring family phenomena is referred to as Multisystem-Multimethod (MS-MM) family assessment. Ideas from systems theory, measurement theory, and clinical application are used to describe the measurement strategy. A clinical case example is offered illustrating one way in which a MS-MM procedure can be implemented with families. Several currently available assessment tools are utilized to assess the individual, marital, and family levels of the family system. This diversity of measurement techniques provides convergent and divergent information within and across system levels. An MS-MM procedure has the capacity to assess the wholistic qualities of systems as well as specific issues within the boundaries of particular family subsystems.