Time Management as a Stressor for Helping Professionals: Implications for Employment

This study summarizes and compares the findings of 5 studies completed between 1984 and 1994 that dealt with the factors that cause stress for 4 groups of helping professionals: regular classroom teachers, special education teachers, nurses in a tertiary care hospital, and social workers in child welfare. Time and its effective management proved to be the most significant stressor category for all groups. Possible explanations for the persistence of time management concerns in these helping professions, and possible implications for employment counselors, both as helpers and information providers to those who seek to enter such professions, are proposed.     

THE JOB COMPONENTS INVENTORY AND THE ANALYSIS OF JOBS REQUIRING LIMITED SKILL

The Job Components Inventory, a new job analysis technique examining the use of tools and equipment, physical and perceptual requirements, mathematical requirements, communication requirements, and decision-making and responsibility requirements, is introduced. Results of a study of 100 job holders demonstrate a high reliability of the technique in terms of supervisor-job holder agreement, and the method is shown by analysis of variance and cluster analysis successfully to discriminate between and within job titles. The technique is proving to be a practical instrument for use in curriculum development, careers guidance and broad-based training, and recommendations for its further use and evaluations are made.     

THE INFLUENCE OF RATER AND RATEE AGE ON TWO PERFORMANCE JUDGMENTS

The influences of rater age and rater age on performance evaluations of 513 exempt managers from a large manufacturing organization were examined. Two general performance criteria and six specific performance criteria were used. Results showed small but significant age influences on two of the specific performance measures, Self-Development and Interpersonal Skills. Older workers received lower ratings than younger workers on both of these dimensions. In addition, younger raters gave significantly higher ratings than older raters on Interpersonal Skills. Small but significant age interactions were found in both Interpersonal Skills ratings and Self-Development ratings. The findings were replicated in a second sample ( N =178). The influence of age on performance ratings is consistent with previous research and is compared. The extent of the influence is smaller in the present study than in previous research.     

FURTHER TESTS OF THE SCHMIDT-HUNTER BAYESIAN VALIDITY GENERALIZATION PROCEDURE1

Using an improved version of the Bayesian validity generalization model presented in Schmidt and Hunter (1977), this study showed that most of the between-study variation in observed validity coefficients of various aptitude and ability tests for two types of clerical work and for the job of first-line supervisor is artifactual in nature. These results cast additional doubt on the traditional belief that employment test validities are situationally specific. In addition, the results showed that generalization of validities to new settings was justified even where the hypothesis of situational specificity could not be rejected under the standards used in this study. Implications for the use of aptitude and ability tests in selection and for theory development in industrial-organizational psychology are discussed.     

JOB ANALYSIS: THE COMPOSITION OF SME SAMPLES

It is common for job analysts to solicit information from incumbents and supervisors (Subject Matter Experts or SMEs) when conducting a job analysis. These SMEs are asked to provide ratings on salient dimensions (e.g., frequency and importance of tasks that comprise the job). In constructing samples of SMEs for this purpose, it is reasonable to consider any possible influences that might bias or systematically influence the task ratings. The present paper considers the possible influence of SME demographic characteristics on task ratings of frequency. The tasks comprising the job of patrol officer in a large city were rated for frequency by approximately 700 incumbents. These ratings were gathered in two different years, 1982 and 1984. The total data set was used to conduct a components analysis of the 444-item task inventory. The first eight principal components were considered the dependent variables and four demographic characteristics the independent variables in an analysis of the 1982 data set. Analysis of variance and follow-up tests indicated that incumbent experience had a substantial influence on task ratings. Educational level and race had minimal effects on ratings. The sex factor was confounded by the experience factor, making interpretation of the sex effect equivocal. Mechanisms that might account for the experience effect are discussed. It was concluded that incumbent experience is a salient issue in job analysis using SME groups.     

A META-ANALYSIS OF TEAMWORK PROCESSES: TESTS OF A MULTIDIMENSIONAL MODEL AND RELATIONSHIPS WITH TEAM EFFECTIVENESS CRITERIA

Drawing from Marks, Mathieu, and Zaccaro (2001) , we proposed that narrowly focused teamwork processes load onto 3 higher-order teamwork process dimensions, which in turn load onto a general teamwork process factor. Results of model testing using meta-analyses of relationships among narrow teamwork processes provided support for the structure of this multidimensional theory of teamwork process. Meta-analytic results also indicated that teamwork processes have positive relationships with team performance and member satisfaction, and that the relationships are similar across the teamwork dimensions and levels of process specificity. Supplemental analyses revealed that the 3 intermediate-level teamwork processes are positively and strongly related to cohesion and potency. Results of moderator analyses suggested that relationships among teamwork processes and team performance are somewhat dependent on task interdependence and team size.